ANB8 Loose Retaining Ring May Cause Dislodged Air Strut – 2021 Porsche Taycan

SEOCONTENT-START

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-921 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Porsche Cars North America, Inc. Submission Date : DEC 13, 2022 NHTSA Recall No. : 22V-921 Manufacturer Recall No. : ANB8 Manufacturer Information : Manufacturer Name : Porsche Cars North America, Inc. Address : One Porsche Drive Atlanta GA 30354 Company phone : 1-800-767-7243 Population : Number of potentially involved : 28 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Porsche Taycan Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 27, 2021 – OCT 25, 2021 VIN Range 1 : Begin : WP0AA2Y12MSA18913 End : WP0AA2Y15MSA18940 ✔ Not sequential Vehicle 2 : 2021-2021 Porsche Taycan 4S Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 27, 2021 – OCT 25, 2021 VIN Range 1 : Begin : WP0AB2Y18MSA45868 End : WP0AB2Y12MSA45946 ✔ Not sequential Vehicle 3 : 2021-2021 Porsche Taycan Turbo S Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 28, 2021 – NOV 12, 2021 VIN Range 1 : Begin : WP0AC2Y1XMSA63947 End : WP0AC2Y10MSA63956 ✔ Not sequential Part 573 Safety Recall Report 22V-921 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2021 Porsche Taycan 4 Cross Turismo Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 29, 2021 – AUG 27, 2021 VIN Range 1 : Begin : WP0BA2Y17MSA71238 End : WP0BA2Y12MSA71244 ✔ Not sequential Vehicle 5 : 2021-2021 Porsche Taycan 4S Cross Turismo Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 30, 2021 – OCT 11, 2021 VIN Range 1 : Begin : WP0BB2Y13MSA81116 End : WP0BB2Y19MSA81119 ✔ Not sequential Description of Defect : Description of the Defect : A retaining ring on top of the suspension strut could come loose due to a retaining ring groove that was incorrectly machined. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the retaining ring on top of the suspension strut becomes dislodged, the air within the pneumatic spring will be released, leading to a loss of ride comfort accompanied by a drop in ride height on the affected suspension strut. Vehicle handling capabilities could be affected, which could increase the risk of a crash. Description of the Cause : Due to a manufacturing deviation at the sub-supplier, a retaining ring groove at the top part of the air suspension strut may not have been manufactured according to specification. This may cause the fitted retaining ring of the air suspension strut to become loose. Identification of Any Warning that can Occur : A warning message, along with a red warning light, will be displayed indicating an air suspension malfunction. Involved Components : Part 573 Safety Recall Report 22V-921 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : suspension strut Component Description : Front pneumatic spring strut (left and right) Component Part Number : 9J1616037 D / 9J1616038 D Supplier Identification : Component Manufacturer Name : Vibracoustic GmbH & Co KG Address : Hörstener Str. 45-47 Hamburg Foreign States 21079 Country : Germany Chronology : In Nov. 2022 Porsche was made aware of the subject by investigation of field cases with dislodged suspension struts. This led to further analysis at the sub-supplier and revealed a potential for 28 affected vehicles in the U. S. manufactured between 07/27/2021 and 02/03/2022. On Dec. 07, 2022 Porsche therefore decided to recall the subject vehicles in order to prevent any possible negative effect on the handling capabilities of the subject vehicles. Description of Remedy : Description of Remedy Program : The suspension strut will be checked and, if necessary, replaced at no cost to customers. The owner’s letter will not include a statement about customer reimbursement for pre-notification remedies as all of the affected vehicles are still covered under Porsche New Car Limited Warranty. How Remedy Component Differs from Recalled Component : The remedy components have been built within the required specification. Part 573 Safety Recall Report 22V-921 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Only a very limited amount of parts were affected by the manufacturing deviation before it was detected. In production, each part is supplied with the manufacturing data; therefore, the suspect parts could clearly be identified and it was determined that only vehicles built between September 14th and September 17th, 2021 could be affected. Vehicles built after that date have been produced with parts outside the identified incorrectly machined batches and have received parts that are within specification. The supplier has implemented several process improvements to avoid similar issues in the future. Recall Schedule : Description of Recall Schedule : Dealers will be notified within 2 weeks of the submission of this report to NHTSA. Customers will be notified of the Recall via mail within 60 days of the submission of this report. If the Recall remedy is not available within 60 days, an interim letter will be sent, followed by a final notification when the remedy is available. Planned Dealer Notification Date : DEC 22, 2022 – DEC 22, 2022 Planned Owner Notification Date : FEB 10, 2023 – FEB 10, 2023 * NR – Not Reported

**************************************************************************************************************

1 ANB8 Recall campaign – Checking air-spring strut on the front axle and replacing it if necessary ANB8 Recall campaign – Checking air-spring strut on the front axle and replacing it if necessary ID Number ANB8 Models Taycan (Y1A/ Y1B) Model Years 2021 VIN List Attached Number of Affected VINs 27 Issue Description An air suspension component may have been manufactured out of specification. This may cause the air within the pneumatic spring to be released, leading to a loss of ride comfort accompanied by a drop in ride height on the affected suspension strut. A warning message, along with a red warning light, will be displayed indicating an air suspension malfunction. What Should Dealers Do? The repair is not available at this time. The remedy will be completed on affected vehicles once the remedy is available. What Will Porsche Do? Vehicles will have the remedy performed once it is available. TI Number TI to be posted at a later date. Customer Letter To be posted at a later date. Customer Reactive Statement Our highest priority is the safety of our cars, and to this end we regularly review the quality of our work. In these reviews, a potential issue was discovered that could affect the air suspension in a small number of Taycan cars from model year 2021. ANB8 Recall campaign – Checking air-spring strut on the front axle and replacing it if necessary 2 In certain cars, a retaining ring on top of the suspension strut could come loose due to a retaining ring groove that was incorrectly machined. If the retaining ring were to become loose, the pneumatic spring would lose air, causing a drop in ride height that could affect vehicle handling. In that case, a warning message would light up red in the dashboard display. Customers will be promptly notified so that Porsche dealers can inspect the suspension strut and replace it if necessary. There will be no charge for this.

**************************************************************************************************************

Technical Information Service 262/22ENU ANB8 4 ANB8 – Checking Air-Spring Strut on the Front Axle and Replacing it if Necessary (Recall Campaign ) Model Line: Taycan (Y1A/Y1B) Model Year: 2021 Concerns: Air-spring strut, front axle Cause: There is a possibility that the air-spring strut on the left and right of the front axle on the affected vehicles was not manufactured according to specifications. This can cause the circlip on the top of the strut to come loose and release the air in the air spring. The driving characteristics of the vehicle can be adversely affected, increasing the risk of an accident. Action required: Check the air-spring strut on the left and right front axle and replace depending on the test result. Information Depending on the result of the check and order type, the following scopes may arise: Scope 1: Checking air-spring strut on the front axle at the left and right Scope 2: Replacing air-spring strut on the front axle at the left or right – relevant for Taycan Scope 3: Replacing air-spring strut on the front axle at the left or right – relevant for Taycan 4S, Taycan Turbo, Taycan Turbo S Scope 4: Replacing air-spring strut on the front axle at the left or right – relevant for Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo Cross Turismo Scope 5: Replacing air-spring strut on the front axle at the left and right – relevant for Taycan Scope 6: Replacing air-spring strut on the front axle at the left and right – relevant for Taycan 4S, Taycan Turbo, Taycan Turbo S Scope 7: Replacing air-spring strut on the front axle at the left and right – relevant for Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo Cross Turismo Information If there is a complaint about a vehicle with a mileage/km of more than 18,641 mls/ 30,000 km on one side, both spring struts must be replaced. Affected Vehicles: Only vehicles assigned to the campaign (see also PCSS Vehicle Information). AfterSales Jan 9, 2023 Page 1 of 16 4 ANB8 ENU Seervic 262/22 Technical Information Installation Position: Installation position of air-spring strut Required tools – relevant for checking the air-spring struts on the front axle Tools: • Measuring tape or steel rule • Torque wrench, 6-50 Nm (4.5-37 ftlb.) e.g. VAG 1331A torque wrench, 6-50 Nm (4.5-37 ftlb.) or equivalent Required tools – relevant for replacing the air-spring struts on the front axle Tools: • PIWIS Tester 3, e.g. 9900 – PIWIS Tester 3 • Battery charger with a current rating of at least 90 A, e.g. VAS 5908 battery charger 90 A • Torque/torque wrench, 20-400 Nm (15-296 ftlb.), e.g. VAS 6942 – Digital torque–-torque – wrench, 20-400 Nm(15-296 ftlb.) or equivalent • Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g. V.A.G 1783 – torque wrench, 2-10 Nm (1.5-7.5 ftlb.) or equivalent • Torque wrench, 20-100 Nm (15-74 ftlb.), e.g. VAS 5820 – Torque wrench, 20-100 Nm (15-74 ftlb.) or equivalent • Torque wrench, 40-200 Nm (30-148 ftlb.), e.g. V.A.G 1332A – Torque wrench, 40-200 Nm (30-148 ftlb.) or equivalent • Torque wrench, 150-800 Nm (111 – 592 ftlb.), e.g. V.A.G 1601 – Torque wrench, 150 – 800 Nm (111 – 592 ftlb.) or equivalent Jan 9, 2023 Page 2 of 16 AfterSales Technical Information Service 262/22ENU ANB8 4 • Balljointpuller,e.g.T40010A – ball joint puller • Press-out device, e.g. T10187 – press-out device • Pullerset,e.g.VAS 6926 – puller set • Transmission and aggregate jack, e.g. VAS 6931 – transmission and aggregate jack • Pole terminal puller, e.g. VAS 6935 – pole terminal puller • Puller,e.g.P90009 – P90009 – puller • Set of insulated tools, e.g. VAS 6883A – set of insulated tools Checking air-spring strut on the front axle at the left and right – campaign scope 1 Work Procedure: 1 Openfrontlid. 2 Remove cowl panel cover.  Workshop Manual ‘508719 Removing and installing cowl panel cover’ 3 Check the distance between the ends of the circlip on the left and right air-spring struts. Proceed according to the specifications specified below: The distance between the ends of the circlips on the right and left side of the vehicle is larger than 9.5mm/ 0.37 in: Test result OK. End of remedial action. Continue with Step 4. The distance between the ends of the circlips on the right or left side of the vehicle is less than or equal to 9.5 mm/ 0.37 in: Test result not OK. Continue with Scope 2, 3 or 4, depending on the vehicle type. The distance between the ends of the circlips on the right and left side of the vehicle is less than or equal to 9.5 mm/ 0.37 in Test result not OK. or The distance between the ends of the circlip on one side of the vehicle is less than or equal to 9.5 mm/ 0.37 in and the vehicle has a mileage/km greater than 18,641mls/ 30,000 km: Continue with Scope 5, 6 or 7, depending on the vehicle type. AfterSales Jan 9, 2023 Page 3 of 16 4 Technical Information Test result not OK. Test result OK. 4 Install cowl panel cover.  Workshop Manual ‘508719 Removing and installing cowl panel cover’ 5 Enter the campaign in the Warranty and Maintenance booklet. Jan 9, 2023 Page 4 of 16 AfterSales ANB8 ENU Seervic 262/22 Technical Information Service 262/22ENU ANB8 4 Replacing air-spring strut on the front axle at the left or right – campaign scopes 2 to 4 NOTICE Lifting, setting the vehicle down ormoving the vehicle when the air spring system is not filled • Risk of damage to the air bellows • Replace air-spring strut (front) or air bellows (rear).  Deactivate the level control before raising the vehicle.  Do not raise or set the vehicle down when the air spring system is empty.  Moving unpressurized air bellows will cause them to fail; replace components. Information If the vehicle has been parked somewhere for a long time and air has escaped from the system, the following warning message will appear in the instrument cluster: • Wait until the vehicle is ready to drive! • The compressor then fills the individual springs and the system is set to the required setting/required height! • Do not move the vehicle again until this procedure is complete. Work Procedure: 1 Connecting a battery charger.  Workshop Manual ‘2X00IN Ion battery trickle charge’ 2 Drive the vehicle onto the lifting platform and raise it. For instructions, see Workshop Manual ‘4X00IN Lifting the vehicle’ Observe specifications for vehicles with air suspension. 3 Bleed the level control.  Workshop Manual ‘430117 Bleeding and filling level control’ Information Additional information forWorkshop Manual 430117: After emptying the levelling system using the PIWIS Tester, a residual pressure of 2 bar remains in the air spring. Complete emptying is only possible if the pressure control valve is unscrewed. This must be done before removing the air-spring strut from the vehicle. 4 Remove front wheel bearing housing.  Workshop Manual ‘405019 Removing and installing front wheel bearing housing’ 5 Remove front-axle support (rear section).  Workshop Manual ‘400819 Removing and installing front-axle support (rear section)’ AfterSales Jan 9, 2023 Page 5 of 16 4 Technical Information 6 Remove the air-spring strut that is the subject of the complaint from the test scope (Scope 1) and install a new air-spring strut. Removing and installing  Workshop Manual ‘433019 air-spring strut front’ 7 Install front-axle support (rear section).  Workshop Manual ‘400819 Removing and installing front-axle support (rear section)’ 8 Install wheel bearing housing.  Workshop Manual ‘405019 Removing and installing front wheel bearing housing’ 9 Fill level control.  Workshop Manual ‘430117 Bleeding and filling level control’ 10 Install cowl panel cover.  Workshop Manual ‘508719 Removing and installing cowl panel cover’ 11 Lower vehicle. For instructions, see Workshop Manual ‘4X00IN Lifting the vehicle’ 12 Enter the campaign in the Warranty and Maintenance booklet. Replacing air-spring strut on left and right front axle – campaign scopes 5 to 7 NOTICE Lifting, setting the vehicle down ormoving the vehicle when the air spring system is not filled • Risk of damage to the air bellows • Replace air-spring strut (front) or air bellows (rear).  Deactivate the level control before raising the vehicle.  Do not raise or set the vehicle down when the air spring system is empty.  Moving unpressurised air bellows will cause them to fail; replace components. Information If the vehicle has been parked somewhere for a long time and air has escaped from the system, the following warning message will appear in the instrument cluster: • Wait until the vehicle is ready to drive! • The compressor then fills the individual springs and the system to the required setting/required height. • Do not move the vehicle again until this procedure is complete. Work Procedure: 1 Connecting a battery charger.  Workshop Manual ‘2X00IN Ion-battery trickle charge’ 2 Drive the vehicle onto the lifting platform and raise it. For instructions, see Workshop Manual ‘4X00IN Lifting the vehicle’ Jan 9, 2023 Page 6 of 16 AfterSales ANB8 ENU Seervic 262/22 Technical Information Service 262/22ENU ANB8 4 Observe specifications for vehicles with air suspension. 3 Bleed the level control.  Workshop Manual ‘430117 Bleeding and filling level control’ Information Additional information forWorkshop Manual 430117: After emptying the level control system using the PIWIS Tester, a residual pressure of 2 bar remains in the air spring. Complete emptying is only possible if the pressure control valve is unscrewed. This must be done before removing the air-spring strut from the vehicle. 4 Remove front wheel bearing housing.  Workshop Manual ‘405019 Removing and installing front wheel bearing housing’ 5 Remove front axle support (rear section) Workshop Manual ‘400819 Removing and installing front axle support (rear section)’ 6 Remove air-spring strut on the left and right side of the vehicle and install new air-spring struts on both sides of the vehicle. For instructions, see  Workshop Manual ‘433019 Removing and installing air-spring strut front’ 7 Install front-axle support (rear section).  Workshop Manual ‘400819 Removing and installing front-axle support (rear section)’ 8 Install wheel bearing housing.  Workshop Manual ‘405019 Removing and installing front wheel bearing housing’ 9 Fill the level control.  Workshop Manual ‘430117 Bleeding and filling level control’ 10 Install cowl panel cover.  Workshop Manual ‘508719 Removing and installing cowl panel cover’ 11 Lower vehicle. For instructions, see Workshop Manual ‘4X00IN Lifting the vehicle’ 12 Enter the campaign in the Warranty and Maintenance booklet. Warranty processing Scope 1: Checking air-spring strut on front axle, front left and right Labor time: Checking front left and right air-spring strut Includes: Removing and installing (front) plenum panel cover Removing and installing front trim (engine compartment) Removing and installing wiper arm Removing and installing cowl panel cover Labor time: 104 TU AfterSales Jan 9, 2023 Page 7 of 16 4 Technical Information Required parts: N 10261307 Hexagon nut 2 pieces  Damage Code ANB8 99 000, Repair Code 1 Warranty processing Scope 2: Replacing air-spring strut on left or right front axle • Relevant only for Taycan Labor time: Replacing air-spring strut on left or right front axle Includes: Removing and installing (front) plenum panel cover Remove and install the front trim (engine compartment) Removing and installing wiper arm Removing and installing cowl panel cover Checking left and right air-spring strut Bleeding and filling level control Removing and installing hub caps Removing and installing wheel Removing and installing brake disc front Removing and installing connecting link for anti-roll bar Removing and installing wheel bearing housing Remove front-axle support (rear section). Removing and installing air-spring strut Performing suspension alignment on the vehicle Adjust chassis level Labor time: 624 TU Required parts: V04015010D Air spring damper, left 1 pc(s) or V04015010E Air spring damper, right 1 pc(s) N 10261307 Hexagon nut 2 pc(s) WHT007021 Hexagon nut 1 pc(s) PAF911085 Collared cheese head bolt 1 pc(s) PAF102861 Hexagon collar nut 1 pc(s) N 10272302 Hexagon collar nut 1 pc(s) N 10793603 Hex flange bolt 1 pc(s) Jan 9, 2023 Page 8 of 16 AfterSales ANB8 ENU Seervic 262/22 Technical Information Service 262/22ENU ANB8 4 N 0150818 Hexagon collar nut 1 pc(s) PAF108544 Oval-head screw 1 pc(s) PAF909664 Hexagon collar nut 1 pc(s) N 10261311 Hexagon nut 3 pc(s) WHT005157 O-ring 1 pc(s) 9A740763500 Circlip 1 pc(s) 9J1407623 Oil slinger 1 pc(s) 971407624 Oil slinger 1 pc(s) WHT005156 O-ring 1 pc(s) PAF004571 Collared cheese head bolt (M-no. A8C, 1LS, A8F, 1LR) 2 pc(s) or PAF004572 Collared cheese head bolt (M-no. 1LQ, 1LX, 1LZ, 1ZP) 2 pc(s)  Damage Code ANB8 099 000 2 Scope 3 and 4: Not relevant for this vehicle type. Scope 5: Replacing air-spring strut on left and right front axle • Relevant only for Taycan Labor time: Replacing air-spring strut on left and right front axle Includes: Removing and installing (front) plenum panel cover Remove and install the front trim (engine compartment) Removing and installing wiper arm Removing and installing cowl panel cover Checking left and right air-spring strut Bleeding and filling level control Removing and installing hub caps Removing and installing wheel Removing and installing brake disc front Removing and installing connecting link for anti-roll bar Removing and installing wheel bearing housing Remove front-axle support (rear section). Removing and installing air-spring strut Performing suspension alignment on the vehicle Adjust chassis level Labor time: 809 TU AfterSales Jan 9, 2023 Page 9 of 16 4 Technical Information Required parts: V04015010D Air spring damper, left 1 pc(s) V04015010E Air spring damper, right 1 pc(s) N 10261307 Hexagon nut 2 pc(s) WHT007021 Hexagon nut 2 pc(s) PAF911085 Collared cheese head bolt 2 pc(s) PAF102861 Hexagon collar nut 2 pc(s) N 10272302 Hexagon collar nut 2 pc(s) N 10793603 Hex flange bolt 2 pc(s) N 0150818 Hexagon collar nut 2 pc(s) PAF108544 Oval-head screw 2 pc(s) PAF909664 Hexagon collar nut 2 pc(s) N 10261311 Hexagon nut 6 pc(s) WHT005157 O-ring 2 pc(s) 9A740763500 Circlip 2 pc(s) 9J1407623 Oil slinger 2 pc(s) 971407624 Oil slinger 2 pc(s) WHT005156 O-ring 2 pc(s) PAF004571 Collared cheese head bolt (M-no. A8C, 1LS, A8F, 1LR) 4 pc(s) or PAF004572 Collared cheese head bolt (M-no. 1LQ, 1LX, 1LZ, 1ZP) 4 pc(s)  Damage Code ANB8 099 000 2 Warranty processing Scope 2 Not valid for this vehicle type. Scope 3: Replacing air suspension strut or upper right trailing arm on front axle • ValidforTaycan 4S, Taycan Turbo, Taycan Turbo S vehicles Jan 9, 2023 Page 10 of 16 AfterSales ANB8 ENU Seervic 262/22 Technical Information Service 262/22ENU ANB8 4 Labor time: Replacing air suspension strut or upper right trailing arm on front axle Includes: Removing and installing (front) plenum panel cover Remove and install the front trim (engine compartment) Removing and installing wiper arm Removing and installing cowl panel cover Checking left and right air-spring strut Bleeding and filling level control Removing and installing hub caps Removing and installing wheel Removing and installing brake disc front Removing and installing connecting link for anti-roll bar Removing and installing wheel bearing housing Remove front-axle support (rear section). Removing and installing air-spring strut Performing suspension alignment of the vehicle Adjust chassis level Labor time: 642 TU Required parts: V04015010D Left air spring damper 1 piece or V04015010E Right air spring damper 1 piece N 10261307 Hexagon nut 2 pieces WHT007021 Hexagon nut 1 piece PAF911085 Collared cheese head bolt 1 piece PAF102861 Hexagon collar nut 1 piece N 10272302 Hexagon collar nut 1 piece N 10793603 Hex flange bolt 1 piece N 0150818 Hexagon collar nut 1 piece PAF108544 Oval-head screw 1 piece PAF909664 Hexagon collar nut 1 piece N 10261311 Hexagon nut 3 pieces WHT005157 O-ring 1 piece 9A740763500 Circlip 1 piece 9J1407623 Spin washer 1 piece 971407624 Spin washer 1 piece AfterSales Jan 9, 2023 Page 11 of 16 4 Technical Information WHT005156 O-ring 1 piece PAF004571 Cylinder collar screw (M-no. A8C, 1LS, A8F, 1LR) 2 pieces or PAF004572 Cylinder collar screw (M-no. 1LQ, 1LX, 1LZ, 1ZP) 2 pieces  Damage Code ANB8 099 000 2 Scopes 4 and 5: Not valid for this vehicle type. Scope 6: Replacing air suspension strut and upper right trailing arm on front axle • ValidforTaycan 4S, Taycan Turbo, Taycan Turbo S vehicles Labor time: Replacing air suspension strut and upper right trailing arm on front axle Includes: Removing and installing (front) plenum panel cover Remove and install the front trim (engine compartment) Removing and installing wiper arm Removing and installing cowl panel cover Checking left and right air-spring strut Bleeding and filling level control Removing and installing hub caps Removing and installing wheel Removing and installing brake disc front Removing and installing connecting link for anti-roll bar Removing and installing wheel bearing housing Remove front-axle support (rear section). Removing and installing air-spring strut Performing suspension alignment of the vehicle Adjust chassis level Labor time: 844 TU Required parts: V04015010D Left air spring damper 1 piece V04015010E Right air spring damper 1 piece N 10261307 Hexagon nut 2 pieces WHT007021 Hexagon nut 2 pieces PAF911085 Collared cheese head bolt 2 pieces PAF102861 Hexagon collar nut 2 pieces Jan 9, 2023 Page 12 of 16 AfterSales ANB8 ENU Seervic 262/22 Technical Information Service 262/22ENU ANB8 4 N 10272302 Hexagon collar nut 2 pieces N 10793603 Hex flange bolt 2 pieces N 0150818 Hexagon collar nut 2 pieces PAF108544 Oval-head screw 2 pieces PAF909664 Hexagon collar nut 2 pieces N 10261311 Hexagon nut 6 pieces WHT005157 O-ring 2 pieces 9A740763500 Circlip 2 pieces 9J1407623 Spin washer 2 pieces 971407624 Spin washer 2 pieces WHT005156 O-ring 2 pieces PAF004571 Cylinder collar screw (M-no. A8C, 1LS, A8F, 1LR) 4 pieces or PAF004572 Cylinder collar screw (M-no. 1LQ, 1LX, 1LZ, 1ZP) 4 pieces  Damage Code ANB8 099 000 2 Warranty processing Scopes 2 and 3: Not relevant for this vehicle type. Scope 4: Replacing air-spring strut on left or right front axle • Relevant for vehicles Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo Cross Turismo Labor time: Replacing air-spring strut on left or right front axle Includes: Removing and installing (front) plenum panel cover Remove and install the front trim (engine compartment) Removing and installing wiper arm Removing and installing cowl panel cover Checking left and right air-spring strut Bleeding and filling level control Removing and installing hub caps Removing and installing wheel Removing and installing brake disc front Removing and installing connecting link for anti-roll bar Labor time: 642 TU AfterSales Jan 9, 2023 Page 13 of 16 4 Technical Information Removing and installing wheel bearing housing Remove front-axle support (rear section). Removing and installing air-spring strut Performing suspension alignment on the vehicle Adjust chassis level Required parts: V04015010F Air spring damper, left 1 pc(s) or V04015010G Air spring damper, right 1 pc(s) N 10261307 Hexagon nut 2 pc(s) WHT007021 Hexagon nut 1 pc(s) PAF911085 Collared cheese head bolt 1 pc(s) PAF102861 Hexagon collar nut 1 pc(s) N 10272302 Hexagon collar nut 1 pc(s) N 10793603 Hex flange bolt 1 pc(s) N 0150818 Hexagon collar nut 1 pc(s) PAF108544 Oval-head screw 1 pc(s) PAF909664 Hexagon collar nut 1 pc(s) N 10261311 Hexagon nut 3 pc(s) WHT005157 O-ring 1 pc(s) 9A740763500 Circlip 1 pc(s) 9J1407623 Oil slinger 1 pc(s) 971407624 Oil slinger 1 pc(s) WHT005156 O-ring 1 pc(s) PAF004571 Collared cheese head bolt (M-no. A8C, 1LS, A8F, 1LR) 2 pc(s) or PAF004572 Collared cheese head bolt (M-no. 1LQ, 1LX, 1LZ, 1ZP) 2 pc(s)  Damage Code ANB8 099 000 2 Scopes 5 and 6: Not relevant for this vehicle type. Jan 9, 2023 Page 14 of 16 AfterSales ANB8 ENU Seervic 262/22 Technical Information Service 262/22ENU ANB8 4 • Relevant for vehicles Taycan 4 Cross Turismo, Taycan 4S Cross Turismo, Taycan Turbo Cross Turismo Labor time: Replacing air-spring strut on left or right front axle Includes: Removing and installing (front) plenum panel cover Remove and install the front trim (engine compartment) Removing and installing wiper arm Removing and installing cowl panel cover Checking left and right air-spring strut Bleeding and filling level control Removing and installing hub caps Removing and installing wheel Removing and installing brake disc front Removing and installing connecting link for anti-roll bar Removing and installing wheel bearing housing Remove front-axle support (rear section). Removing and installing air-spring strut Performing suspension alignment on the vehicle Adjust chassis level Labor time: 844 TU Required parts: V04015010F Air spring damper, left 1 pc(s) V04015010G Air spring damper, right 1 pc(s) N 10261307 Hexagon nut 2 pc(s) WHT007021 Hexagon nut 2 pc(s) PAF911085 Collared cheese head bolt 2 pc(s) PAF102861 Hexagon collar nut 2 pc(s) N 10272302 Hexagon collar nut 2 pc(s) N 10793603 Hex flange bolt 2 pc(s) N 0150818 Hexagon collar nut 2 pc(s) PAF108544 Oval-head screw 2 pc(s) PAF909664 Hexagon collar nut 2 pc(s) N 10261311 Hexagon nut 6 pc(s) WHT005157 O-ring 2 pc(s) 9A740763500 Circlip 2 pc(s) 9J1407623 Oil slinger 2 pc(s) AfterSales Jan 9, 2023 Page 15 of 16 Scope 7: Replacing air-spring strut on left and right front axle 4 Technical Information 971407624 Oil slinger 2 pc(s) WHT005156 O-ring 2 pc(s) PAF004571 Collared cheese head bolt (M-no. A8C, 1LS, A8F, 1LR) 4 pc(s) or PAF004572 Collared cheese head bolt (M-no. 1LQ, 1LX, 1LZ, 1ZP) 4 pc(s)  Damage Code ANB8 099 000 2 Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2023 Porsche Cars North America, Inc. Jan 9, 2023 Page 16 of 16 AfterSales ANB8 ENU Seervic 262/22

**************************************************************************************************************

This notice applies to your vehicle: URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. WP0AB2~ IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2021 Model Year Porsche Taycan Vehicles Porsche Recall ANBB / NHTSA ID 22V-921 This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Porsche has decided that a defect, which relates to motor vehicle safety, exists in certain 2021 Model Year Porsche Taycan Vehicles. What is the issue? On affected vehicles, a retaining ring groove at the top part of the air suspension strut may not have been manufactured according to specification. If the retaining ring on top of the suspension strut becomes dislodged, the air within the pneumatic spring will be released, leading to a loss of ride comfort accompanied by a drop in ride height on the affected suspension strut. Vehicle handling could be affected, which could increase the risk of a crash. In the case of suspension strut failure, a What should you do? The remedy needed to complete this recall is now available. Please contact any authorized Porsche dealer to schedule an appointment to have this recall performed as soon as possible and to arrange for Porsche-provided alternate transportation, if necessary. To find your nearest authorized Porsche dealer, visit: https:/ /www.porsche.com/usa/dealersearch/ warning message, along with a red warning light, will be displayed indicating an air suspension malfunction. What will Porsche do? To help prevent this issue from occurring, Porsche is conducting a safety recall to check the front suspension struts and replace them if necessary, free of charge. This repair should take approximately 1 day to complete, however, it may be necessary to make your vehicle available to your dealer for a longer period of time. Your Porsche dealer will arrange for alternate transportation if necessary. What if you are not the owner or operator of this vehicle? If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten days of receipt. If you have changed your address or sold the vehicle, please contact customer support so we can update our records. Can we assist you further? If you require any assistance or have any questions, please call 1-800-PORSCHE or email customersupport@porsche.com. You may also submit a complaint to the National Highway Traffic Safety Administration by calling the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or online https:/ /www.nhtsa.gov/; or by writing to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE., Washington, DC 20590. We apologize for any inconvenience this matter may cause you. We are taking this action to help ensure your safety and continued satisfaction with your vehicle. Very truly yours, Porsche Cars North America, Inc.

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-921 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Porsche Cars North America, Inc. Submission Date : MAR 30, 2023 NHTSA Recall No. : 22V-921 Manufacturer Recall No. : ANB8 Manufacturer Information : Manufacturer Name : Porsche Cars North America, Inc. Address : One Porsche Drive Atlanta GA 30354 Company phone : 1-800-767-7243 Population : Number of potentially involved : 28 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Porsche Taycan Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 27, 2021 – OCT 25, 2021 VIN Range 1 : Begin : WP0AA2Y12MSA18913 End : WP0AA2Y15MSA18940 ✔ Not sequential Vehicle 2 : 2021-2021 Porsche Taycan 4S Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 27, 2021 – OCT 25, 2021 VIN Range 1 : Begin : WP0AB2Y18MSA45868 End : WP0AB2Y12MSA45946 ✔ Not sequential Vehicle 3 : 2021-2021 Porsche Taycan Turbo S Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 28, 2021 – NOV 12, 2021 VIN Range 1 : Begin : WP0AC2Y1XMSA63947 End : WP0AC2Y10MSA63956 ✔ Not sequential Part 573 Safety Recall Report 22V-921 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2021-2021 Porsche Taycan 4 Cross Turismo Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 29, 2021 – AUG 27, 2021 VIN Range 1 : Begin : WP0BA2Y17MSA71238 End : WP0BA2Y12MSA71244 ✔ Not sequential Vehicle 5 : 2021-2021 Porsche Taycan 4S Cross Turismo Vehicle Type : LIGHT VEHICLES Body Style : HATCHBACK Power Train : NR Descriptive Information : Affected vehicles have been identified through production records. Production Dates : JUL 30, 2021 – OCT 11, 2021 VIN Range 1 : Begin : WP0BB2Y13MSA81116 End : WP0BB2Y19MSA81119 ✔ Not sequential Description of Defect : Description of the Defect : A retaining ring on top of the suspension strut could come loose due to a retaining ring groove that was incorrectly machined. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the retaining ring on top of the suspension strut becomes dislodged, the air within the pneumatic spring will be released, leading to a loss of ride comfort accompanied by a drop in ride height on the affected suspension strut. Vehicle handling capabilities could be affected, which could increase the risk of a crash. Description of the Cause : Due to a manufacturing deviation at the sub-supplier, a retaining ring groove at the top part of the air suspension strut may not have been manufactured according to specification. This may cause the fitted retaining ring of the air suspension strut to become loose. Identification of Any Warning that can Occur : A warning message, along with a red warning light, will be displayed indicating an air suspension malfunction. Involved Components : Part 573 Safety Recall Report 22V-921 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : suspension strut Component Description : Front pneumatic spring strut (left and right) Component Part Number : 9J1616037 D / 9J1616038 D Supplier Identification : Component Manufacturer Name : Vibracoustic GmbH & Co KG Address : Hörstener Str. 45-47 Hamburg Foreign States 21079 Country : Germany Chronology : In Nov. 2022 Porsche was made aware of the subject by investigation of field cases with dislodged suspension struts. This led to further analysis at the sub-supplier and revealed a potential for 28 affected vehicles in the U. S. manufactured between 07/27/2021 and 02/03/2022. On Dec. 07, 2022 Porsche therefore decided to recall the subject vehicles in order to prevent any possible negative effect on the handling capabilities of the subject vehicles. There have been 4 warranty claims from April, 2022 to October 2022. Description of Remedy : Description of Remedy Program : The suspension strut will be checked and, if necessary, replaced at no cost to customers. The owner’s letter will not include a statement about customer reimbursement for pre-notification remedies as all of the affected vehicles are still covered under Porsche New Car Limited Warranty. How Remedy Component Differs from Recalled Component : The remedy components have been built within the required specification. Part 573 Safety Recall Report 22V-921 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Identify How/When Recall Condition was Corrected in Production : Only a very limited amount of parts were affected by the manufacturing deviation before it was detected. In production, each part is supplied with the manufacturing data; therefore, the suspect parts could clearly be identified and it was determined that only vehicles built between September 14th and September 17th, 2021 could be affected. Vehicles built after that date have been produced with parts outside the identified incorrectly machined batches and have received parts that are within specification. The supplier has implemented several process improvements to avoid similar issues in the future. Recall Schedule : Description of Recall Schedule : Dealers will be notified within 2 weeks of the submission of this report to NHTSA. Customers will be notified of the Recall via mail within 60 days of the submission of this report. If the Recall remedy is not available within 60 days, an interim letter will be sent, followed by a final notification when the remedy is available. Planned Dealer Notification Date : DEC 22, 2022 – DEC 22, 2022 Planned Owner Notification Date : FEB 10, 2023 – FEB 10, 2023 * NR – Not Reported

SEOCONTENT-END