ARA3 – Improperly Secured Windows May Detach – 2020-2024 Porsche 911

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February 28, 2024 NHTSA CAMPAIGN NUMBER: 24V155000

Improperly Secured Windows May Detach

During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.

 

NHTSA Campaign Number: 24V155

Manufacturer Porsche Cars North America, Inc.

Components VISIBILITY

Potential Number of Units Affected 8,101

 

Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.

 

Remedy

Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters are expected to be mailed April 26, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is ARA3.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Porsche has a Recall

 


Chronology :

November 16, 2023, Porsche was informed about optically impaired windows in the field.

First analysis revealed that residues of salt bath in the primer area may have prevented proper adhesion to the glass. Inadequate cleaning after chemical treatment in potassium salt bath was identified as the possible cause.

Further field analysis did not reveal any accidents or injuries, but 15 warranty claims concerning cloudy surfaces or other optical deficiencies. A lack of adhesion of the windshield to the body was never observed by a customer.

 


5 Affected Products

Vehicle

MAKE MODEL YEAR
PORSCHE 911 2020-2024

 


3 Associated Documents

Defect Notice 573 Report

RCLRPT-24V155-4707.PDF 215.928KB

 


Recall Acknowledgement

RCAK-24V155-6605.pdf 645.397KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V155-1485.pdf 8.605KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V155&docType=RCL

 


 

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