February 20, 2024 NHTSA CAMPAIGN NUMBER: 24V123000
Seat Belt Locking Retractor Malfunction/FMVSS 208
An unsecured child restraint system can increase the risk of injury during a crash.
NHTSA Campaign Number: 24V123
Manufacturer Porsche
Cars North America, Inc.
Components SEAT BELTS
Potential Number of Units Affected 910
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2023 911 Carrera T, 911 Carrera 4 GTS, 911 Carrera GTS, 911 Turbo S, 911 Carrera 4 Cabriolet, 911 Carrera 4S Cabriolet, 911 Carrera S, 911 Turbo S Cabriolet, 911 Carrera 4, 911 Carrera 4 GTS Cabriolet, 911 Targa 4 GTS, 911 Carrera, 911 Carrera GTS Cabriolet, 911 Carrera 4S, 911 Targa 4S, 911 Turbo, and 911 Edition 50 Years Porsche Design vehicles. The seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”
Remedy
Dealers will inspect and replace the rear three-point belts as necessary, free of charge. Owner notification letters are expected to be mailed April 19, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is ARA2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Porsche has a Recall
Issue Description
On the rear three-point belts, there is a possibility that the automatic seat belt extension lock for mounting a child seat does not work properly.
If this is the case, the belt extension lock can be switched off in an undefined manner, and the belt can then continue to be unrolled and pulled out. As a result, the child seat is not fixed in accordance with the specifications.
To ensure the legally required operation of the belt extension lock, the three-point belts at the rear left and rear right must be checked and replaced if necessary.
What will Porsche do?
The remedy is now available as of 3/14/24
Vehicles will have the remedy performed as soon as it is available. Customers will be contacted by PCNA via letter in the coming weeks to inform them of the Recall and remedy availability.
ARA2 – Checking and if Necessary Replacing Three-Point Belt on Rear Left and Right (Recall Campaign)
911 Coupe (992)
ARA2 – Checking and if Necessary Replacing Three-Point Belt on Rear Left and Right (Recall Campaign)
911 Cabriolet (992)
ARA2 – Checking and if Necessary Replacing Three-Point Belt on Rear Left and Right (Recall Campaign)
911 Targa (992)
Chronology :
January 15, 2024: Porsche was informed about a potential supplier error in seat belt assemblies that may have occurred after the production was moved to an alternative production plant.
In the further cause the expected error rate of 0.5% (verified by a sorting action) was analyzed and a plausibility check of the list of potentially affected vehicles was carried out. A field analysis did not reveal any known cases of accidents or injuries.
February 14, 2024: Upon completing its assessment and identifying all potentially affected vehicles, Porsche decided to conduct a recall to remedy the subject noncompliance.
10 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| PORSCHE | 911 CARRERA | 2023 |
| PORSCHE | 911 CARRERA 4 | 2023 |
| PORSCHE | 911 CARRERA 4 GTS | 2023 |
| PORSCHE | 911 CARRERA 4S | 2023 |
| PORSCHE | 911 CARRERA GTS | 2023 |
| PORSCHE | 911 CARRERA S | 2023 |
| PORSCHE | 911 CARRERA T | 2023 |
| PORSCHE | 911 TARGA 4S | 2023 |
| PORSCHE | 911 TURBO | 2023 |
| PORSCHE | 911 TURBO S | 2023 |
6 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-24V123-5124.PDF 222.581KB
Recall Acknowledgement
RCAK-24V123-3674.pdf 645.561KB
Manufacturer Notices(to Dealers,etc)
Remedy Instructions and TSB
RCRIT-24V123-5913.pdf 671.872KB
Remedy Instructions and TSB
RCRIT-24V123-0839.pdf 650.063KB
Remedy Instructions and TSB
RCRIT-24V123-8803.pdf 685.36KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-123
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Porsche Cars North America, Inc. FEB 20, 2024 NHTSA Recall No. : 24V-123 Manufacturer Recall No. : ARA2 Manufacturer Information :
Manufacturer Name : Porsche Cars North America, Inc.
Address : One Porsche Drive
Atlanta GA 30354 Company phone : 1-800-767-7243
Population :
Number of potentially involved : 910 Estimated percentage with defect : 1 %
Vehicle Information :
Vehicle 1 : 2023-2023 Porsche 911 Carrera T Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 11, 2023 – JUL 11, 2023
VIN Range 1 : Begin : WP0AA2A95PS206116 End : WP0AA2A98PS206336 ✔ Not sequential Vehicle 2 : 2023-2023 Porsche 911 Carrera 4 GTS Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 13, 2023 – JUN 22, 2023
VIN Range 1 : Begin : WP0AB2A9XPS221823 End : WP0AB2A92PS221993 ✔ Not sequential Vehicle 3 : 2023-2023 Porsche 911 Carrera GTS Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 11, 2023 – JUL 03, 2023
VIN Range 1 : Begin : WP0AB2A94PS221817 End : WP0AB2A94PS222045 ✔ Not sequential Part 573 Safety Recall Report 24V-123 Page 2 Vehicle 4 : 2023-2023 Porsche 911 Turbo S Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 11, 2023 – JUL 14, 2023
VIN Range 1 : Begin : WP0AD2A9XPS258154 End : WP0AD2A90PS258552 ✔ Not sequential Vehicle 5 : 2023-2023 Porsche 911 Carrera 4 Cabriolet Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 12, 2023 – JUN 19, 2023
VIN Range 1 : Begin : WP0CA2A90PS238593 End : WP0CA2A90PS238643 ✔ Not sequential Vehicle 6 : 2023-2023 Porsche 911 Carrera 4S Cabriolet Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 11, 2023 – JUL 24, 2023
VIN Range 1 : Begin : WP0CB2A99PS248181 End : WP0CB2A95PS248355 ✔ Not sequential Vehicle 7 : 2023-2023 Porsche 911 Carrera S Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 12, 2023 – JUN 29, 2023
VIN Range 1 : Begin : WP0AB2A96PS221821 End : WP0AB2A99PS222039 ✔ Not sequential Vehicle 8 : 2023-2023 Porsche 911 Turbo S Cabriolet Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 12, 2023 – JUN 29, 2023
VIN Range 1 : Begin : WP0CD2A95PS263626 End : WP0CD2A98PS263698 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-123 Page 3 Vehicle 9 : 2023-2023 Porsche 911 Carrera 4 Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 23, 2023 – JUN 17, 2023
VIN Range 1 : Begin : WP0AA2A98PS206126 End : WP0AA2A97PS206330 ✔ Not sequential Vehicle 10 : 2023-2023 Porsche 911 Carrera 4 GTS Cabriolet Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 11, 2023 – JUN 22, 2023
VIN Range 1 : Begin : WP0CB2A90PS248179 End : WP0CB2A97PS248339 ✔ Not sequential Vehicle 11 : 2023-2023 Porsche 911 Targa 4 GTS Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 15, 2023 – JUL 11, 2023
VIN Range 1 : Begin : WP0BB2A98PS234042 End : WP0BB2A92PS234232 ✔ Not sequential Vehicle 12 : 2023-2023 Porsche 911 Carrera Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 12, 2023 – JUN 16, 2023
VIN Range 1 : Begin : WP0AA2A99PS206118 End : WP0AA2A9XPS206337 ✔ Not sequential Vehicle 13 : 2023-2023 Porsche 911 Carrera GTS Cabriolet Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 11, 2023 – JUL 06, 2023
VIN Range 1 : Begin : WP0CB2A97PS248180 End : WP0CB2A90PS248358 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-123 Page 4 Vehicle 14 : 2023-2023 Porsche 911 Carrera 4S Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 12, 2023 – JUN 21, 2023
VIN Range 1 : Begin : WP0AB2A98PS221822 End : WP0AB2A93PS222053 ✔ Not sequential Vehicle 15 : 2023-2023 Porsche 911 Targa 4S Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 12, 2023 – JUN 24, 2023
VIN Range 1 : Begin : WP0BB2A94PS234040 End : WP0BB2A99PS234230 ✔ Not sequential Vehicle 16 : 2023-2023 Porsche 911 Turbo Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 12, 2023 – JUN 21, 2023
VIN Range 1 : Begin : WP0AD2A92PS258262 End : WP0AD2A91PS258561 ✔ Not sequential Vehicle 17 : 2023-2023 Porsche 911 Edition 50 Years Porsche Design Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : MAY 22, 2023 – JUL 10, 2023
VIN Range 1 : Begin : WP0BB2A92PS234053 End : WP0BB2A90PS234228 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Due to a supplier error that has since been corrected, the locking mechanism required by S7.1.1.5 of FMVSS No. 208 might not operate as designed in rear seating positions. FMVSS 1 : 208 – Occupant crash protection FMVSS 2 : NR
Description of the Safety Risk : This noncompliance does not impact the compliance or functionality of the The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-123 Page 5 Description of the Safety Risk : seat belt assemblies with respect to their normal use by adult passengers or use of the LATCH system to secure child restraint seats. With child restraint
seats for which the vehicle owner elects to use the seat belt to secure the child restraint seat instead of the LATCH system, if the seat belt is not lockable so that the seat belt assembly can be used to tightly secure the child restraint seat, there is an increased risk of injury in a crash to the occupant of the child restraint seat.
Description of the Cause : The automatic retractor’s locking mechanism is engaged by a spring steel blade. After the production was moved to an alternative production plant, the automated assembly check at the manufacturing process verified only the presence of the spring blade, but not the correct spring blade’s position. Identification of Any Warning
that can Occur : A vehicle owner who elects to use the seat belt instead of the LATCH system to secure a child restraint seat will notice that the audible clicking noise made when the ALR function is activated stops well before the seat belt strap is fully retracted. Involved Components : Component Name 1 : Rear seat three-point belt
Component Description : The rear seat three-point belt includes the belt strap, the automatic retractor and the belt deflector.
Component Part Number : 992.857.805A Component Name 2 : Rear seat three-point belt
Component Description : The rear seat three-point belt includes the belt strap, the automatic retractor and the belt deflector.
Component Part Number : 992.857.805C Component Name 3 : Rear seat three-point belt
Component Description : The rear seat three-point belt includes the belt strap, the automatic retractor and the belt deflector.
Component Part Number : 992.857.806C Supplier Identification : Component Manufacturer The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-123
Page 6
The information contained in this report was submitted pursuant to 49 CFR §573
Name : Joyson Safety Systems Aschaffenburg GmbH Address : Bahnweg 1
Aschaffenburg Foreign States 63743 Country : Germany
Chronology :
January 15, 2024: Porsche was informed about a potential supplier error in seat belt assemblies that may have occurred after the production was moved to an alternative production plant.
In the further cause the expected error rate of 0.5% (verified by a sorting action) was analyzed and a plausibility check of the list of potentially affected vehicles was carried out. A field analysis did not reveal any known cases of accidents or injuries.
February 14, 2024: Upon completing its assessment and identifying all potentially affected vehicles, Porsche decided to conduct a recall to remedy the subject noncompliance.
Description of Remedy :
Description of Remedy Program : The rear three-point belts left and right will be checked if the automatic
belt retractor’s locking mechanism could be engaged and the three-point belts replaced, if necessary.
The owner’s letter will not include a statement about customer reimbursement for pre-notification remedies as all of the affected vehicles are still covered under Porsche New Car Limited Warranty. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : All produced and available rear three-point belt units have been checked at the supplier’s production. Additionally, all newly produced rear three- point belts have been checked by an updated automated check at the production line.
Optimized assembly jig at the assembly line since August 4th, 2023 Enhanced camera-based assembly check at the assembly line since August 16th, 2023 Recall Schedule :
Description of Recall Schedule : Customers will be notified of this Recall by mail within 60 days of the
filing of this report.
Planned Dealer Notification Date : MAR 06, 2024 – MAR 06, 2024
Planned Owner Notification Date : APR 19, 2024 – APR 19, 2024
* NR – Not Reported
**************************************************************************************************************
Technical Information
Service
32/24 ENU ARA2 6
ARA2 – Checking and if Necessary Replacing Three-Point Belt on Rear Left and Right
(Recall Campaign)
Model Line: 911 Coupe (992)
Model Year: 2023
Country/Market:
USA (C02)
Canada (C36)
Concerns: Child safety function on the rear three-point belt and the left and right
Cause: On the rear three-point seat belt at the left and right, there is the possibility that the automatic
seat belt extension lock formounting a child seat does not work properly due to amanufacturing
error on the seat belt retractor.
If this is the case, the belt extension lock can be switched off in an undefined manner, and the belt can
then continue to be unrolled and pulled out. As a result, the child seat is not fixed in accordance with the
specifications.
Action: Check the rear three-point belt at the left and right and replace it if necessary.
Affected
Vehicles:
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
AfterSales Page 1 of 6
Mar 14, 2024
Service 6 ARA2 ENU 32/24
Technical Information
Installation
Position:
Installation position for rear three-point belts (shown on 911 Targa)
Required parts
Information
No parts are required for checking the rear three-point belts.
Information
The forecast failure rate is only 0.5%.
Therefore, please order the parts required for replacing defective three-point belts only after a test and
the actual need for replacing one or both three-point belts.
The part numbers of the required parts for the respective vehicle can be seen in the assigned scope.
For an overview of the campaign scopes, see: Technical Information ‘Warranty processing’
Page 2 of 6 AfterSales Mar 14, 2024
Technical Information
Service
32/24 ENU ARA2 6
Required tools
Information
No tools are required for checking the rear three-point belt.
• Torque wrench, 6-50 Nm (4.5-37 ftlb.), e.g. V.A.G 1331A – torque spanner, 6-50 Nm (4.5-37
ftlb.)
Check the rear three-point belt at the left and right
Work
Procedure: Information
The test procedure is shown as an example. The following test must be performed on both three-point
rear left and right belts.
Closing three-point belt
1 Insert the three-point belt into the belt buckle using
the belt buckle and ensure that it locks Closing
three-point belt.
Pulling out belt strap
2 Pull out the belt strap completely Pulling out
belt strap to activate the child safety function (ALR
automatic locking retractor).
AfterSales Page 3 of 6
Mar 14, 2024
Service 6 ARA2 ENU 32/24
Technical Information
Rolling up belt strap
3 Slowly allow the belt to roll up, making sure that a
click can be heard during retraction Rolling up belt
strap.
The belt strap must be held in place by hand.
Pulling out belt strap and checking belt lock
4 As soon as the belt strap is retracted, check whether
it can be pulled out again or is locked Pulling out
belt strap and checking belt lock.
If it is found during the inspection of a three-point belt that
the belt does not lock, the affected three-point belt must
be replaced. To do this, continue with:
• Replacing rear three-point belt at the left and / or
• replacing rear three-point belt at the right
See Technical Information ‘Replacing rear three-point
belt’.
If the belt strap is locked and a click can be heard when the
three-point belt is retracted:
Information
The test must be carried out ten times on both three-point rear belts.
• Repeat steps 1 to 5 ten times on both three-point belts.
Information
If the child safety feature does not meet the specifications even once during the ten checks, the affected
three-point belt must be replaced.
If it can be confirmed after ten checks that the child safety function of the rear three-point belts works
according to specifications, they do not need to be replaced.
Page 4 of 6 AfterSales Mar 14, 2024
Technical Information
Service
32/24 ENU ARA2 6
If both rear three-point belts function according to specifications, the action must be completed as
follows:
• Entering campaign in Warranty and Maintenance logbook
• Scope 1
Replacing rear three-point belt
Work Procedure: 1 Replace the rear three-point belt at the left and / or right.
911, Coupé: Replace the rear three-point belt at the left and / or right.
Workshop Manual ‘69121901 Removing and installing rear three-point belt (Coupé)’
Scope 2 or 3
911 Cabriolet: Replace the rear three-point belt at the left and / or right.
Workshop Manual ‘69121915 Removing and installing rear three-point belt (Cabriolet)’
Scope 4, 5 or 6
911 Targa: Replace the rear three-point belt at the left and / or right.
Workshop Manual ‘69121911 Removing and installing rear three-point belt (Targa)’
Scope 7, 8 or 9
2 Enter the campaign in the Warranty and Maintenance logbook.
Warranty processing
Information
The specified labor times were determined specifically for carrying out this campaign and include all
necessary preliminary and subsequent rework. The labor times may differ from the labor times published
in the Labor Operation List in PCSS.
Scope 1: Check the rear three-point belt at the left and right
Labor time:
Check the rear three-point belt at the left and right Labor time: 28 TU
Damage Number ARA2 099 000 1
AfterSales Page 5 of 6
Mar 14, 2024
Service 6 ARA2 ENU 32/24
Technical Information
Labor time:
Checking and replacing rear three-point belt at the left or right
Includes: Removing and installing C-pillar trim panel
Removing and installing rear side trim panel
Labor time: 134 TU
Required parts:
992857805A XXX* Rear three-point belt 1 piece
N 98925801 Cheese head bolt with multiple-tooth head 1 piece
N 98926102 Cheese head bolt with multiple-tooth head 1 piece
N 91026201 M10 hexagon collar nut 2 pieces
*The color variant of the rear three-point belt or belts required for the respective vehicle can be seen
using the vehicle ID No. in the PCSS vehicle information.
Damage Number ARA2 99 000, Repair Code 2
Scope 3: Checking and replacing rear three-point belt at the left and right
Labor time:
Checking and replacing rear three-point belt at the left and right
Includes: Removing and installing C-pillar trim panel
Removing and installing rear side trim panel
Labor time: 201 TU
Required parts:
992857805A XXX* Rear three-point belt 2 pieces
N 98925801 Cheese head bolt with multiple-tooth head 2 pieces
N 98926102 Cheese head bolt with multiple-tooth head 2 pieces
N 91026201 M10 hexagon collar nut 2 pieces
*The color variant of the rear three-point belt or belts required for the respective vehicle can be seen
using the vehicle ID No. in the PCSS vehicle information.
Damage Number ARA2 99 000, Repair Code 2
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2024 Porsche Cars North America, Inc.
Page 6 of 6 AfterSales
Scope 2: Checking and replacing rear three-point belt at the left or right
Mar 14, 2024
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Technical Information
Service
32/24 ENU ARA2 6
ARA2 – Checking and if Necessary Replacing Three-Point Belt on Rear Left and Right
(Recall Campaign)
Model Line: 911 Cabriolet (992)
Model Year: 2023
Country/Market:
USA (C02)
Canada (C36)
Concerns: Child safety function on the rear three-point belt and the left and right
Cause: On the rear three-point seat belt at the left and right, there is the possibility that the automatic
seat belt extension lock formounting a child seat does not work properly due to amanufacturing
error on the seat belt retractor.
If this is the case, the belt extension lock can be switched off in an undefined manner, and the belt can
then continue to be unrolled and pulled out. As a result, the child seat is not fixed in accordance with the
specifications.
Action: Check the rear three-point belt at the left and right and replace it if necessary.
Affected
Vehicles:
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
AfterSales Mar 14, 2024
Page 1 of 7
Service 6 ARA2 ENU 32/24
Technical Information
Installation
Position:
Installation position for rear three-point belts (shown on 911 Targa)
Required parts
Information
No parts are required for checking the rear three-point belts.
Information
The forecast failure rate is only 0.5%.
Therefore, please order the parts required for replacing defective three-point belts only after a test and
the actual need for replacing one or both three-point belts.
The part numbers of the required parts for the respective vehicle can be seen in the assigned scope.
For an overview of the campaign scopes, see: Technical Information ‘Warranty processing’
Required tools
• Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g., V.A.G1783 – torquewrench, 2-10Nm
(1.5-7.5 ftlb.)
Mar 14, 2024
Page 2 of 7 AfterSales
Technical Information
Service
32/24 ENU ARA2 6
• Torque wrench, 6-50 Nm (4.5-37 ftlb.), e.g. V.A.G 1331A – torque spanner, 6-50 Nm (4.5-37
ftlb.)
• T10118 – Assembly tool
Check the rear three-point belt at the left and right
Work
Procedure: Information
The test procedure is shown as an example. The following test must be performed on both three-point
rear left and right belts.
Closing three-point belt
1 Insert the three-point belt into the belt buckle using
the belt buckle and ensure that it locks Closing
three-point belt.
Pulling out belt strap
2 Pull out the belt strap completely Pulling out
belt strap to activate the child safety function (ALR
automatic locking retractor).
AfterSales Mar 14, 2024
Page 3 of 7
Service 6 ARA2 ENU 32/24
Technical Information
Rolling up belt strap
3 Slowly allow the belt to roll up, making sure that a
click can be heard during retraction Rolling up belt
strap.
The belt strap must be held in place by hand.
Pulling out belt strap and checking belt lock
4 As soon as the belt strap is retracted, check whether
it can be pulled out again or is locked Pulling out
belt strap and checking belt lock.
If it is found during the inspection of a three-point belt that
the belt does not lock, the affected three-point belt must
be replaced. To do this, continue with:
• Replacing rear three-point belt at the left and / or
• replacing rear three-point belt at the right
See Technical Information ‘Replacing rear three-point
belt’.
If the belt strap is locked and a click can be heard when the
three-point belt is retracted:
Information
The test must be carried out ten times on both three-point rear belts.
• Repeat steps 1 to 5 ten times on both three-point belts.
Information
If the child safety feature does not meet the specifications even once during the ten checks, the affected
three-point belt must be replaced.
If it can be confirmed after ten checks that the child safety function of the rear three-point belts works
according to specifications, they do not need to be replaced.
Mar 14, 2024
Page 4 of 7 AfterSales
Technical Information
Service
32/24 ENU ARA2 6
If both rear three-point belts function according to specifications, the action must be completed as
follows:
• Entering campaign in Warranty and Maintenance logbook
• Scope 1
Replacing rear three-point belt
Work Procedure: 1 Replace the rear three-point belt at the left and / or right.
911, Coupé: Replace the rear three-point belt at the left and / or right.
Workshop Manual ‘69121901 Removing and installing rear three-point belt (Coupé)’
Scope 2 or 3
911 Cabriolet: Replace the rear three-point belt at the left and / or right.
Workshop Manual ‘69121915 Removing and installing rear three-point belt (Cabriolet)’
Scope 4, 5 or 6
911 Targa: Replace the rear three-point belt at the left and / or right.
Workshop Manual ‘69121911 Removing and installing rear three-point belt (Targa)’
Scope 7, 8 or 9
2 Enter the campaign in the Warranty and Maintenance logbook.
Warranty processing
Information
The specified labor times were determined specifically for carrying out this campaign and include all
necessary preliminary and subsequent rework. The labor times may differ from the labor times published
in the Labor Operation List in PCSS.
Scope 1: Check the rear three-point belt at the left and right
Labor time:
Check the rear three-point belt at the left and right Labor time: 28 TU
Damage Number ARA2 099 000 1
Scope 2-3: Not relevant for this vehicle type.
Scope 4: Checking and replacing rear three-point belt at the left
AfterSales Mar 14, 2024
Page 5 of 7
Service 6 ARA2 ENU 32/24
Technical Information
Labor time:
Checking and replacing rear three-point belt at the left
Includes: Removing and installing roll-over protection system
Removing and installing rear side trim panel
Labor time: 395 TU
Required parts:
992857805C XXX* Rear three-point belt at the left 1 piece
N 98925801 Cheese head bolt with multiple-tooth head 1 piece
N 98926102 Cheese head bolt with multiple-tooth head 1 piece
N 91026201 M10 hexagon collar nut 2 pieces
PAF008845 M10 x 60 internally-serrated flange screw 8 pieces
PAF008148 M8 x 30 countersunk screw 14 pieces
N 10827301 M10 x 40 countersunk screw with internal
serration
4 pieces
9A791261301 M6 x 20 hexagon socket head bolt 2 pieces
9A700775500 Cheese head bolt 12 x 15 x 18 1 piece
*The color variant of the rear three-point belt or belts required for the respective vehicle can be seen
using the vehicle ID No. in the PCSS vehicle information.
Damage Number ARA2 99 000, Repair Code 2
Scope 5: Checking and replacing rear three-point belt at the right
Labor time:
Checking and replacing rear three-point belt at the right
Includes: Removing and installing roll-over protection system
Removing and installing rear side trim panel
Labor time: 395 TU
Required parts:
992857806C XXX* Rear three-point belt at the right 1 piece
N 98925801 Cheese head bolt with multiple-tooth head 1 piece
N 98926102 Cheese head bolt with multiple-tooth head 1 piece
N 91026201 M10 hexagon collar nut 2 pieces
PAF008845 M10 x 60 internally-serrated flange screw 8 pieces
PAF008148 M8 x 30 countersunk screw 14 pieces
N 10827301 M10 x 40 countersunk screw with internal
serration
4 pieces
Mar 14, 2024
Page 6 of 7 AfterSales
Technical Information
Service
32/24 ENU ARA2 6
9A791261301 M6 x 20 hexagon socket head bolt 2 pieces
9A700775500 Cheese head bolt 12 x 15 x 18 1 piece
*The color variant of the rear three-point belt or belts required for the respective vehicle can be seen
using the vehicle ID No. in the PCSS vehicle information.
Damage Number ARA2 99 000, Repair Code 2
Scope 6: Checking and replacing rear three-point belt at the left and right
Labor time:
Checking and replacing rear three-point belt at the left and right
Includes: Removing and installing roll-over protection system
Removing and installing rear side trim panel
Labor time: 415 TU
Required parts:
992857805C XXX* Rear three-point belt at the left 1 piece
992857806C XXX* Rear three-point belt at the right 1 piece
N 98925801 Cheese head bolt with multiple-tooth head 2 pieces
N 98926102 Cheese head bolt with multiple-tooth head 2 pieces
N 91026201 M10 hexagon collar nut 2 pieces
PAF008845 M10 x 60 internally-serrated flange screw 8 pieces
PAF008148 M8 x 30 countersunk screw 14 pieces
N 10827301 M10 x 40 countersunk screw with internal
serration
4 pieces
9A791261301 M6 x 20 hexagon socket head bolt 2 pieces
9A700775500 Cheese head bolt 12 x 15 x 18 2 pieces
*The color variant of the rear three-point belt or belts required for the respective vehicle can be seen
using the vehicle ID No. in the PCSS vehicle information.
Damage Number ARA2 99 000, Repair Code 2
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2024 Porsche Cars North America, Inc.
AfterSales Mar 14, 2024
Page 7 of 7
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Technical Information
Service
32/24 ENU ARA2 6
ARA2 – Checking and if Necessary Replacing Three-Point Belt on Rear Left and Right
(Recall Campaign)
Model Line: 911 Targa (992)
Model Year: 2023
Country/Market:
USA (C02)
Canada (C36)
Concerns: Child safety function on the rear three-point belt and the left and right
Cause: On the rear three-point seat belt at the left and right, there is the possibility that the automatic
seat belt extension lock formounting a child seat does not work properly due to amanufacturing
error on the seat belt retractor.
If this is the case, the belt extension lock can be switched off in an undefined manner, and the belt can
then continue to be unrolled and pulled out. As a result, the child seat is not fixed in accordance with the
specifications.
Action: Check the rear three-point belt at the left and right and replace it if necessary.
Affected
Vehicles:
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
AfterSales Mar 14, 2024
Page 1 of 7
Service 6 ARA2 ENU 32/24
Technical Information
Installation
Position:
Installation position for rear three-point belts (shown on 911 Targa)
Required parts
Information
No parts are required for checking the rear three-point belts.
Information
The forecast failure rate is only 0.5%.
Therefore, please order the parts required for replacing defective three-point belts only after a test and
the actual need for replacing one or both three-point belts.
The part numbers of the required parts for the respective vehicle can be seen in the assigned scope.
For an overview of the campaign scopes, see: Technical Information ‘Warranty processing’
Required tools
• Torque wrench, 2-10 Nm (1.5-7.5 ftlb.), e.g., V.A.G1783 – torquewrench, 2-10Nm
(1.5-7.5 ftlb.)
Mar 14, 2024
Page 2 of 7 AfterSales
Technical Information
Service
32/24 ENU ARA2 6
• Torque wrench, 6-50 Nm (4.5-37 ftlb.), e.g. V.A.G 1331A – torque spanner, 6-50 Nm (4.5-37
ftlb.)
• T10118 – Assembly tool
Check the rear three-point belt at the left and right
Work
Procedure: Information
The test procedure is shown as an example. The following test must be performed on both three-point
rear left and right belts.
Closing three-point belt
1 Insert the three-point belt into the belt buckle using
the belt buckle and ensure that it locks Closing
three-point belt.
Pulling out belt strap
2 Pull out the belt strap completely Pulling out
belt strap to activate the child safety function (ALR
automatic locking retractor).
AfterSales Mar 14, 2024
Page 3 of 7
Service 6 ARA2 ENU 32/24
Technical Information
Rolling up belt strap
3 Slowly allow the belt to roll up, making sure that a
click can be heard during retraction Rolling up belt
strap.
The belt strap must be held in place by hand.
Pulling out belt strap and checking belt lock
4 As soon as the belt strap is retracted, check whether
it can be pulled out again or is locked Pulling out
belt strap and checking belt lock.
If it is found during the inspection of a three-point belt that
the belt does not lock, the affected three-point belt must
be replaced. To do this, continue with:
• Replacing rear three-point belt at the left and / or
• replacing rear three-point belt at the right
See Technical Information ‘Replacing rear three-point
belt’.
If the belt strap is locked and a click can be heard when the
three-point belt is retracted:
Information
The test must be carried out ten times on both three-point rear belts.
• Repeat steps 1 to 5 ten times on both three-point belts.
Information
If the child safety feature does not meet the specifications even once during the ten checks, the affected
three-point belt must be replaced.
If it can be confirmed after ten checks that the child safety function of the rear three-point belts works
according to specifications, they do not need to be replaced.
Mar 14, 2024
Page 4 of 7 AfterSales
Technical Information
Service
32/24 ENU ARA2 6
If both rear three-point belts function according to specifications, the action must be completed as
follows:
• Entering campaign in Warranty and Maintenance logbook
• Scope 1
Replacing rear three-point belt
Work Procedure: 1 Replace the rear three-point belt at the left and / or right.
911, Coupé: Replace the rear three-point belt at the left and / or right.
Workshop Manual ‘69121901 Removing and installing rear three-point belt (Coupé)’
Scope 2 or 3
911 Cabriolet: Replace the rear three-point belt at the left and / or right.
Workshop Manual ‘69121915 Removing and installing rear three-point belt (Cabriolet)’
Scope 4, 5 or 6
911 Targa: Replace the rear three-point belt at the left and / or right.
Workshop Manual ‘69121911 Removing and installing rear three-point belt (Targa)’
Scope 7, 8 or 9
2 Enter the campaign in the Warranty and Maintenance logbook.
Warranty processing
Information
The specified labor times were determined specifically for carrying out this campaign and include all
necessary preliminary and subsequent rework. The labor times may differ from the labor times published
in the Labor Operation List in PCSS.
Scope 1: Check the rear three-point belt at the left and right
Labor time:
Check the rear three-point belt at the left and right Labor time: 28 TU
Damage Number ARA2 099 000 1
Scope 2-6: Not relevant for this vehicle type.
Scope 7: Checking and replacing rear three-point belt at the left
AfterSales Mar 14, 2024
Page 5 of 7
Service 6 ARA2 ENU 32/24
Technical Information
Labor time:
Checking and replacing rear three-point belt at the left
Includes: Removing and installing rear backrest
Removing and installing rear seat cushion
Loosen and secure roll-over protection frame
Labor time: 178 TU
Required parts:
992857805C XXX* Rear three-point belt at the left 1 piece
N 98925801 Cheese head bolt with multiple-tooth head 1 piece
N 98926102 Cheese head bolt with multiple-tooth head 1 piece
N 91026201 M10 hexagon collar nut 2 pieces
PAF008845 M10 x 60 multiple-tooth flange screw 8 pieces
PAF008148 M8 x 30 collar screw 10 pieces
992880421 M10 x 40 countersunk screw with internal
serration
4 pieces
*The color variant of the rear three-point belt or belts required for the respective vehicle can be seen
using the vehicle ID No. in the PCSS vehicle information.
Damage Number ARA2 99 000, Repair Code 2
Scope 8: Checking and replacing rear three-point belt at the right
Labor time:
Checking and replacing rear three-point belt at the right
Includes: Removing and installing rear backrest
Removing and installing rear seat cushion
Loosen and secure roll-over protection frame
Labor time: 178 TU
Required parts:
992857806C XXX* Rear three-point belt at the right 1 piece
N 98925801 Cheese head bolt with multiple-tooth head 1 piece
N 98926102 Cheese head bolt with multiple-tooth head 1 piece
N 91026201 M10 hexagon collar nut 2 pieces
PAF008845 M10 x 60 multiple-tooth flange screw 8 pieces
PAF008148 M8 x 30 collar screw 10 pieces
992880421 M10 x 40 countersunk screw with internal
serration
4 pieces
Mar 14, 2024
Page 6 of 7 AfterSales
Technical Information
Service
32/24 ENU ARA2 6
*The color variant of the rear three-point belt or belts required for the respective vehicle can be seen
using the vehicle ID No. in the PCSS vehicle information.
Damage Number ARA2 99 000, Repair Code 2
Scope 9: Checking and replacing rear three-point belt at the left and right
Labor time:
Checking and replacing rear three-point belt at the left and right
Includes: Removing and installing rear backrest
Removing and installing rear seat cushion
Loosen and secure roll-over protection frame
Labor time: 218 TU
Required parts:
992857805C XXX* Rear three-point belt at the left 1 piece
992857806C XXX* Rear three-point belt at the right 1 piece
N 98925801 Cheese head bolt with multiple-tooth head 2 pieces
N 98926102 Cheese head bolt with multiple-tooth head 2 pieces
N 91026201 M10 hexagon collar nut 2 pieces
PAF008845 M10 x 60 multiple-tooth flange screw 8 pieces
PAF008148 M8 x 30 collar screw 10 pieces
992880421 M10 x 40 countersunk screw with internal
serration
4 pieces
*The color variant of the rear three-point belt or belts required for the respective vehicle can be seen
using the vehicle ID No. in the PCSS vehicle information.
Damage Number ARA2 99 000, Repair Code 2
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2024 Porsche Cars North America, Inc.
AfterSales Mar 14, 2024
Page 7 of 7
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1
ARA2 Stop Delivery / Recall Campaign –
Checking rear left and right three-point belts
and replacing them if necessary
ARA2 Stop Delivery / Recall Campaign – Checking rear
left and right three-point belts and replacing them if
necessary
ID Number ARA2
Models Affected 911 (992)
Model Years 2023
VIN List Attached
Number of Affected VINs 897
Issue Description On the rear three-point belts, there is a possibility that
the automatic seat belt extension lock for mounting a
child seat does not work properly.
If this is the case, the belt extension lock can be switched
off in an undefined manner, and the belt can
then continue to be unrolled and pulled out. As a result,
the child seat is not fixed in accordance with the
specifications.
To ensure the legally required operation of the belt
extension lock, the three-point belts at the rear left
and rear right must be checked and replaced if necessary.
What should Porsche Centers do? Please arrange for the remedy to be carried out on affected
vehicles as soon as possible.
The remedy is now available as of 3/14/24
What will Porsche do? Vehicles will have the remedy performed as soon as it
is available. Customers will be contacted by PCNA via
letter in the coming weeks to inform them of the Recall
and remedy availability.
Parts Ordering Instructions Supporting hardware can be ordered as needed.
ARA2 Stop Delivery / Recall Campaign – Checking rear left and right three-point belts and replacing them if
necessary
2
All 3 point belts are only available via Car Down
PDX order.
Please note that parts should only be ordered if the
vehicle fails the check. We expect less than 1% of affected
vehicles will require parts replacement.
TI Number No. 32-24
Customer Letter To be posted at a later date.
Customer Reactive Statement To be posted at a later date.
Attachments
1. VIN_List_Report_ARA2_2024-03-14_V2.xlsx
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SEOCONTENT-END
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