March 20, 2024 NHTSA CAMPAIGN NUMBER: 24V217000
High-Voltage Batteries May Short Circuit
A short circuit in the battery increases the risk of a fire.
NHTSA Campaign Number: 24V217
Manufacturer Porsche
Cars North America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 749
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2024 Taycan, 2020-2024 Taycan 4S, Taycan Turbo, 2021-2023 Taycan 4 Cross Turismo, 2022-2023 Taycan 4S Cross Turismo, Taycan Turbo S Cross Turismo, 2023 Taycan Turbo Cross Turismo, 2022-2024 Taycan GTS, Taycan GTS Sport Turismo, and 2020-2023 Taycan Turbo S vehicles. The high-voltage battery may experience a short circuit within the battery modules.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will analyze the battery data and replace the high-voltage battery modules as necessary, free of charge. Owner notification letters are expected to be mailed May 17, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is ARA4.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Porsche has a Recall
Chronology :
In 2021 Porsche became aware of a report of a single vehicle battery fire that occurred shortly after charging.
Porsche investigated this incident and began obtaining comparable undamaged batteries from the field for analysis. In 2023,
Porsche became aware of further instances of battery fires in Taycan vehicles after charging.
Therefore, although the root cause analysis was still ongoing, on 6 December 2023 Porsche determined that a safety-related defect exists in the identified vehicles (manufacturer recall identification code APB5).
Porsche continued investigating this issue together with the battery cell/module manufacturer, using in particular data analytics and hardware analyses. With this additional investigation and analyses, on 13 March 2024 Porsche determined that a safety-related defect exists in additional vehicles identified via data analytics and hardware analyses.
As there are different batches of potentially affected Porsche Taycan vehicles which require different remedies, Porsche decided to conduct two different recalls on 13 March 2024 (manufacturer recall identification code ARA4 and ARA5): ARA4 applies to a vehicle population where Porsche has sufficient vehicle battery data. ARA5 applies to a vehicle population where Porsche does not or not yet have access to sufficient vehicle battery data.
29 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| PORSCHE | TAYCAN | 2021-2024 |
| PORSCHE | TAYCAN 4 CROSS TURISMO | 2021-2023 |
| PORSCHE | TAYCAN 4S | 2020-2024 |
| PORSCHE | TAYCAN 4S CROSS TURISMO | 2022-2023 |
| PORSCHE | TAYCAN GTS | 2022-2024 |
| PORSCHE | TAYCAN GTS SPORT TURISMO | 2022-2024 |
| PORSCHE | TAYCAN TURBO | 2020-2024 |
| PORSCHE | TAYCAN TURBO S | 2020-2023 |
2 Associated Documents
Recall Acknowledgement
RCAK-24V217-4048.pdf 645.818KB
Defect Notice 573 Report
RCLRPT-24V217-1217.PDF 243.573KB
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SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-217
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Porsche Cars North America, Inc. MAR 20, 2024 NHTSA Recall No. : 24V-217 Manufacturer Recall No. : ARA5 Manufacturer Information :
Manufacturer Name : Porsche Cars North America, Inc.
Address : One Porsche Drive
Atlanta GA 30354 Company phone : 1-800-767-7243
Population :
Number of potentially involved : 749 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2021-2024 Porsche Taycan Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : JAN 26, 2021 – DEC 04, 2023 VIN Range 1 : Begin : WP0AA2Y19MSA13580 End : WP0AA2Y16RSA13155 ✔ Not sequential Vehicle 2 : 2020-2024 Porsche Taycan 4S Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : MAR 03, 2020 – DEC 15, 2023 VIN Range 1 : Begin : WP0AB2Y16LSA50243 End : WP0AB2Y11RSA36310 ✔ Not sequential Vehicle 3 : 2021-2023 Porsche Taycan 4 Cross Turismo Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : JUL 02, 2021 – NOV 29, 2023 VIN Range 1 : Begin : WP0BA2Y18MSA71099 End : WP0BA2Y12RSA60378 ✔ Not sequential Part 573 Safety Recall Report 24V-217 Page 2 Vehicle 4 : 2022-2023 Porsche Taycan 4S Cross Turismo Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : OCT 06, 2021 – JUL 21, 2023 VIN Range 1 : Begin : WP0BB2Y17NSA71089 End : WP0BB2Y10PSA65587 ✔ Not sequential Vehicle 5 : 2023-2023 Porsche Taycan Turbo Cross Turismo Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : OCT 13, 2022 – APR 12, 2023 VIN Range 1 : Begin : WP0BC2Y1XPSA68025 End : WP0BC2Y17PSA68130 ✔ Not sequential Vehicle 6 : 2022-2023 Porsche Taycan Turbo S Cross Turismo Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : APR 21, 2022 – NOV 28, 2023 VIN Range 1 : Begin : WP0BC2Y12NSA74172 End : WP0BC2Y15RSA68100 ✔ Not sequential Vehicle 7 : 2022-2024 Porsche Taycan GTS Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : JAN 26, 2022 – FEB 01, 2024 VIN Range 1 : Begin : WP0AD2Y13NSA59074 End : WP0AD2Y10RSA48040 ✔ Not sequential The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-217 Page 3 Vehicle 8 : 2022-2024 Porsche Taycan GTS Sport Turismo Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : FEB 10, 2022 – DEC 15, 2023 VIN Range 1 : Begin : WP0CD2Y10NSA85088 End : WP0CD2Y19RSA84284 ✔ Not sequential Vehicle 9 : 2020-2024 Porsche Taycan Turbo Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : DEC 19, 2019 – SEP 21, 2023 VIN Range 1 : Begin : WP0AC2Y16LSA70666 End : WP0AC2Y1XPSA52466 ✔ Not sequential Vehicle 10 : 2020-2023 Porsche Taycan Turbo S Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC
Descriptive Information : The vehicles were identified by data analytics to identify affected clusters of production.
Production Dates : NOV 15, 2019 – JUN 14, 2023 VIN Range 1 : Begin : WP0AC2Y17LSA70448 End : WP0AC2Y1XPSA52466 ✔ Not sequential Description of Defect :
Description of the Defect : Certain Taycan high-voltage batteries experience short circuits within the battery modules, which can lead to thermal events and in some cases fires.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A short circuit in the high-voltage battery module can increase the risk of a
thermal event.
Description of the Cause : The root cause analysis suggests that production issues in high-voltage battery modules can increase the risk of internal short circuits. Identification of Any Warning
that can Occur : There are no warnings. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-217 Page 4 Involved Components : Component Name 1 : Cell block module in high-voltage battery Component Description : Cell block module in high-voltage battery Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : LG ENERGY SOLUTION WROCŁAW sp. z o.o.
Address : LG 1A
Kobierzyce Foreign States 55-040 Country : Poland Chronology :
In 2021 Porsche became aware of a report of a single vehicle battery fire that occurred shortly after charging. Porsche investigated this incident and began obtaining comparable undamaged batteries from the field for analysis. In 2023, Porsche became aware of further instances of battery fires in Taycan vehicles after charging. Therefore, although the root cause analysis was still ongoing, on 6 December 2023 Porsche determined that a safety-related defect exists in the identified vehicles (manufacturer recall identification code APB5). Porsche continued investigating this issue together with the battery cell/module manufacturer, using in particular data analytics and hardware analyses. With this additional investigation and analyses, on 13 March 2024 Porsche determined that a safety-related defect exists in additional vehicles identified via data analytics and hardware analyses. As there are different batches of potentially affected Porsche Taycan vehicles which require different remedies, Porsche decided to conduct two different recalls on 13 March 2024 (manufacturer recall identification code ARA4 and ARA5): ARA4 applies to a vehicle population where Porsche has sufficient vehicle battery data. ARA5 applies to a vehicle population where Porsche does not or not yet have access to sufficient vehicle battery data. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-217
Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : As an interim remedy, the owner notification letter will advise that
affected vehicles should only be charged to a maximum of 80% of the battery capacity.
To determine the necessity for a possible HV battery module replacement, Porsche will obtain additional vehicle battery data (via dealer inspection, unless the customer activates over-the-air access to share sufficient vehicle battery data). Once obtained, the data will be analyzed. Affected high-voltage battery modules will be replaced. The owner notification letter will advise that Porsche offers a reimbursement for pre-notification remedies in accordance with 49 CFR
§573.13.
How Remedy Component Differs from Recalled Component :
The vehicles were identified by data analytics based on latest root cause analyses to determine affected clusters in production. This report will be updated as necessary. Replacement battery modules will be produced using improved cell production quality, as applicable.
Identify How/When Recall Condition was Corrected in Production :
Vehicles produced after March 4, 2024 are not subject to this recall. Recall Schedule :
Description of Recall Schedule : Owners will be notified within 60 days of the filing of this report.
Planned Dealer Notification Date : MAR 27, 2024 – MAR 27, 2024
Planned Owner Notification Date : MAY 17, 2024 – MAY 17, 2024
* NR – Not Reported
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