ANA1 – Rear Axle May Be Misaligned – 2021-2022 Porsche Cayenne

January 28, 2022 NHTSA CAMPAIGN NUMBER: 22V040000

Rear Axle May Be Misaligned

Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V040

Manufacturer Porsche Cars North America, Inc.

Components SUSPENSION, TIRES

Potential Number of Units Affected 1,241

 

Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2022 Cayenne vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-271 (AMA9) were performed.

 

Remedy

Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters are expected to be mailed March 29, 2022. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is ANA1.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Porsche has a Recall

 


Issue Description

Suspension alignment of the rear axle was not originally included in the remedy procedure for Recall Campaign AMA9. This may result in alterations in the wheel alignment, and in some instances, result in premature and uneven wear of the tires.

 

What should Dealers do?

Please do not deliver affected vehicles in dealer inventory until further notice. Customer vehicles will be recalled to the dealer to have the revised remedy performed.

 

What will Porsche do?

Additional information will be provided as soon as possible.

 

Customer Reactive Statement

The safety of anyone travelling in one of our cars is our highest priority. For this reason, we regularly review the quality of our work. We previously recalled a number of model year 2021 and 2022 Cayenne vehicles to replace lock nuts that were not up to our standards on the trailing arms of the rear axles. It has since come to our attention that in some of these cases, this remedy may have resulted in rear axles being out of alignment, which in turn could cause excess tire wear. While no incidents have been recorded, we will check the suspension alignment on affected vehicles and adjust as necessary, as well as replace tires if there is premature wear due to this issue.

Customers whose cars are affected will be contacted in due course for the work to be carried on a date convenient to them. There will be no charge for this. In the meantime, their cars remain safe to drive, although we recommend that customers monitor their tires for any excess wear in the meantime.

 


 

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
PORSCHE CAYENNE 2021-2022

 


3 Associated Documents

Defect Notice 573 Report

RCLRPT-22V040-5526.PDF 213.931KB

RCLRPT-22V040-5526

 


Recall Acknowledgement

RCAK-22V040-1276.pdf 645.564KB

RCAK-22V040-1276

 


Manufacturer Notices(to Dealers,etc) – ANA1 Recall campaign – Check suspension alignment on the rear axle and correct if necessary

RCMN-22V040-1223.pdf 8.205KB

RCMN-22V040-1223

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V040&docType=RCL

 


 

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