March 3, 2021 NHTSA CAMPAIGN NUMBER: 21V131000
Front Passenger Seat Occupancy Sensor Mat May Fail
The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
NHTSA Campaign Number: 21V131
Manufacturer Porsche
Cars North America, Inc.
Components AIR BAGS
Potential Number of Units Affected 39,547
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Remedy
Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AMA2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Porsche has a Recall
Model Year:
As of 2015 up to 2018
Important:
CRITICAL WARNING -This campaign includes steps where control unit(s) in the vehicle will be programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5 volts during this programming. Failure to maintain this voltage could result in damaged control unit(s). Damage caused by inadequate voltage during programming is not a warrantable defect. The technician must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document the actual voltage on the repair order.
Model Line:
Macan
Equipment:
Country equipment USA (C02)/Canada (C36)
Concerns:
Seat occupancy detection system for passenger seat
Information:
Sensor mats for seat occupancy detection, on which the conductive fabric can break, were installed in the passenger seat on the affected vehicles.
If the conductive fabric breaks, the front airbags on the passenger’s side will be deactivated because correct seat occupancy detection can no longer be guaranteed. The airbag warning light and Passenger Airbag OFF light will be activated in order to alert the driver.
Action required:
Replace the seat occupancy detection system according to the campaign scope assigned to the respective vehicle.
AMA2 Recall Campaign Replacing seat occupancy detection system for passenger…
IMPORTANT REMINDER
IT IS A VIOLATION OF FEDERAL LAW FOR DEALERS TO DELIVER TO CUSTOMERS NEW VEHICLES IN THEIR INVENTORY AFFECTED BY THIS NOTIFICATION UNTIL THESE VEHICLES ARE REMEDIED.
DEALERS SHOULD NOT SELL, LEASE, RENT, OR LOAN ANY NEW OR USED VEHICLES IN DEALER INVENTORY AFFECTED BY THIS NOTIFICATION PRIOR TO REMEDY. DEALERS GROUNDING LEASE RETURNS SHOULD REMEDY ALL AFFECTED GROUNDED VEHICLES.
For more details, please refer to the Eligibility section of the PCNA CPO Policy and Procedures manual here:
https://ppn.porsche.com/portal/docs/DOC-222133
And the Recalls section of PCNA Warranty Policy and Procedures manual here: https://ppn.porsche.com/portal/docs/DOC-1432
Dealers should also review local and state regulations on this matter.
Overview
The front passenger seat occupancy sensor mats may degrade with time and, in rare instances, may eventually fail leading to the possible non-detection of a front passenger.
The “Airbag warning lamp” or “Passenger Airbag OFF” lamp will be activated in order to alert the driver and passenger.
If warnings are ignored, the front passenger airbag may not deploy in a type of a crash in which it is designed to deploy.
The vehicles will be recalled to the workshop and an optimized sensor mat and seat cushion will be installed free of charge.
Customers will be notified of this recall by mail no later than May 2, 2021 and again once parts become available.
This post will be updated with the latest information regarding this recall.
Please arrange for this measure to be carried out on the affected vehicles as soon as the required parts are available.
| Model type | Macan (95B) |
| Model year | 2015 – 2018 |
| Number | 39,326 |
Parts required
The parts required are expected to become available in August 2021. As soon as the parts are available, we will inform you about this in a future PPN update.
Summary of the most important points
Customer complaints – for vehicles in which the airbag warning message is activated
Until such a time as the optimized sensor mats become available, the seat occupancy detection system can be replaced in the event of complaints and active warnings. A small number of seat occupancy detection repair kits are currently available for this. If a repair kit is required for a customer case, a Part ticket must be created using PRMS (supported with car down) and must be VIN specific.
Photo documentation of the warning must be documented and available in PRMS.
Repair procedure
The seat occupancy detection system for the passenger seat must be replaced according to the procedure described in Workshop Manual “741055 Replacing padding for front seat”.
Warranty processing
The work involved is invoiced using the regular warranty claim for campaign AMA2. The affected vehicle is assigned to the respective campaign scope for replacing the seat occupancy detection system.
Porsche Mobility
If no seat occupancy detection repair kits are available and a complaint is received, customer mobility services can be offered only until such a time as the measure AMA2 has been carried out. Basically, the current rules governing the Customer Mobility Program apply here. Depending on which vehicles are used to ensure customer mobility, the costs incurred can be invoiced according to the standard process:
Use of Porsche vehicles via Mobility Account (standard process)
Further information
| Work instruction | TI No. 50/20, Group 7, Service, AMA2 |
| Vehicle list and allocation | See attached VIN list for reference |
| Technical Information* | Will be posted upon availability |
SEOCONTENT-START
April 30, 2021
100051635 – 10
This notice applies to your vehicle:
WP1
This notice is sent to you in accordance with the National Traffic and
Motor Vehicle Safety Act. Porsche has decided that a defect that relates
to motor vehicle safety exists in certain 2015-2018 Model Year Porsche
Macan vehicles.
You received this notice because our records, which are based primarily
on state registration and title data, indicate that you are the current
owner of a vehicle affected by this action.
What is the issue?
On the affected vehicles, the front passenger seat occupancy sensor
mats may degrade with time and eventually fail, leading to the possible
non-detection of a front passenger. As a result, the front passenger
airbag may not deploy in the event of a crash, increasing the risk of injury.
What should you do?
Please wait for our follow up letter to bring
your vehicle in for a remedy.
In the meantime, if the red air bag warning
lamp is illuminated in the instrument cluster
or the yellow “Passenger Airbag OFF“ status
lamp is illuminated in the overhead console
when the front passenger seat is occupied
by an adult, then do not use the front
passenger seat until the remedy has been
performed and please immediately contact
any authorized Porsche dealer to schedule
an appointment.
To find your nearest authorized Porsche
dealer, visit: www.porsche.com/usa
If you require further assistance, you may
contact us at 1-800-PORSCHE or email
customersupport@porsche.com
What will Porsche do?
At a future date, once all parts are available in a sufficient quantity, Porsche will send an additional letter asking that you
contact your authorized Porsche dealer for completion of this recall. The passenger seat occupancy sensor mat will be
replaced by your authorized Porsche dealer free of charge.
Certain 2015-2018 Model Year Porsche Macan Vehicles
Front Passenger Seat Occupancy Sensor Mat
NHTSA ID 21V-131
IMPORTANT SAFETY RECALL (Interim Notice)
URGENT SAFETY RECALL
This is an important Safety Recall.
The remedy will be performed FREE
OF CHARGE to you.
Dear Mr. ,
Mr.
–
What if you are not the owner or operator of this vehicle?
If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this
letter immediately via first-class mail to the lessee within ten days of receipt.
If you have changed your address or have sold the referenced vehicle, please contact customer support at the
contact information above so we can update our records.
If you believe that the dealer or Porsche has failed or is unable to remedy the defect without charge or within a
reasonable amount of t ime, you may file a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Vehicle Safety Hotline
at 1-888-327-4236 (TTY: 1-800-424-9153) or go to: https://www.safercar.gov.
We apologize for any inconvenience this matter may cause you. We are taking this action to help
ensure your safety and continued satisfaction with your vehicle.
Very truly yours,
Porsche Cars North America, Inc.
******************************************************************************************************************
October 25, 2021
This notice applies to your vehicle: WP1
This notice is sent to you in accordance with the National Traffic and
Motor Vehicle Safety Act. Porsche has decided that a defect that relates to motor vehicle safety
exists in certain 2015-2018 Model Year Porsche Macan vehicles. Our records show that you are the
current owner of a vehicle affected by this recall.
What is the issue?
On the affected vehicles, the front passenger seat occupancy sensor mats may degrade with time and
eventually fail, leading to the possible non-detection of a front passenger. As a result, the front
passenger airbag may not deploy in the event of a crash, increasing the risk of injury.
What will Porsche do?
Porsche is conducting a safety recall to replace the passenger seat occupancy sensor mat. This
remedy will be performed free of charge for parts and labor.
What should you do?
The necessary remedy parts are now available. Please contact any authorized Porsche dealer to
schedule an appointment to have this recall performed as soon as possible and to arrange for
Porsche-provided alternate transportation, if necessary.
To find your nearest authorized Porsche dealer, visit: www.porsche.com/usa
If the red air bag warning lamp is illuminated in the instrument cluster or the yellow “Passenger
Airbag OFF“ status lamp is illuminated in the overhead console when the front passenger seat is
occupied by an adult, then do not use the front passenger seat until the issue has been remedied by
your authorized Porsche dealer.
Certain 2015-2018 Model Year Porsche Macan Vehicles Front Passenger Seat Occupancy Sensor Mat
NHTSA ID 21V-131
IMPORTANT SAFETY RECALL (Remedy Notice)
URGENT SAFETY RECALL
This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you.
– 1
Dear ,
Thisis animportant Safety Recall.
The remedy will take up to 4 hours to perform, however depending on the dealer’s work schedule, it
may be necessary to make your vehicle available for a longer period of time.
This recall willbe carried out at no expense to you. If you have previously paid to have this
repair performed, you may beeligible for reimbursement. For more information, please contact
customer support as instructed below.
What if you are not the owner or operator of this vehicle?
If you are the lessor and registered owner of the vehicle identtified in this action, the law
requires you to forward this letter immediately via first-class mail to the lessee within ten days
of receipt. If you have changed your address or sold the vehicle, please contact customer support
so we can update our records.
Can we assist you further?
Please be aware that if you require any assistance in making an appointment to have this recall
performed, please call or write:
Porsche Cars North America, Inc. Attn: Customer Support
One Porsche Drive Atlanta,GA 30354 1-800-PORSCHE
customersupport@porsche.com
If you still cannot obtain satisfaction, and your dealer or Porsche is unable to remedy the defect
without charge or within a reasonable amount of time, you may file a complaint with:
Administrator
National Highway Traffic Safety Administration 1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
or call the toll-free Vehicle Safety Hotlineat 1-888-327-4236 (TTY: 1-800-424-9153) or go to
https://www.safercar.gov.
We apologize for any inconvenience this matter may cause you. We are taking this action to help
ensure your safety and continued satisfaction with your vehicle.
Very truly yours,
Porsche Cars North America, Inc.
******************************************************************************************************************
Technical Information
Service
50/21 ENU AMA2 6
AMA2 – Replacing Seat Occupancy Detection System for Passenger Seat (USA/Canada)
(Recall Campaign)
Revision: This bulletin replaces bulletin Group 6 50/21 AMA2, dated September 28, 2021.
Model Year: As of 2015 up to 2018
Important: CRITICAL WARNING -This campaign includes steps where control unit(s) in the vehicle will be
programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5
volts during this programming. Failure to maintain this voltage could result in damaged control unit(s).
Damage caused by inadequate voltage during programming is not a warrantable defect. The technician
must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document
the actual voltage on the repair order.
Model Line: Macan
Equipment: Country equipment USA (C02)/Canada (C36)
Concerns: Seat occupancy detection system for passenger seat
Information: Sensor mats for seat occupancy detection, on which the conductive fabric can break, were
installed in the passenger seat on the affected vehicles.
If the conductive fabric breaks, the front airbags on the passenger’s side will be deactivated because
correct seat occupancy detection can no longer be guaranteed. The airbag warning light and Passenger
Airbag OFF light will be activated in order to alert the driver.
Action required: Replace the seat occupancy detection system according to the campaign scope assigned to the
respective vehicle.
Information
To find out which campaign scope is assigned to the respective vehicle for replacing the seat
occupancy detection system, see PIWIS Vehicle Information.
The part numbers of the parts required for the respective vehicle are specified in the assigned scope
for “Replacing seat occupancy detection system for passenger seat”.
For an overview of the campaign scopes, see: Technical Information ‘Warranty processing’
Affected
Vehicles:
Only vehicles assigned to the campaign (see also PCSS Vehicle Information).
AfterSales Nov 4, 2021
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Service 6 AMA2 ENU 50/21
Technical Information
Spare parts information
Information
Contents of occupant classification
system repair kit
When replacing the occupant classification components,
all coordinated components (padding, sensor mat and
control unit) in the repair kit must be replaced.
Due to worldwide semiconductor bottlenecks at individual
suppliers, we were unfortunately unable to include the
corresponding occupant classification control units in
the repair kit as part of this campaign.
To avoid delay in the implementation of this measure, the
occupant classification control unit installed in the
vehicle is reused in this particular case.
1 – Padding with affixed sensor mat – replace
2 – Occupant classification control unit – reuse
When implementing this measure, pay particular attention
to the following:
• Thesensormat for the occupant classification system must not be removed from the foam part.
• Mixed installation, e.g. “old” padding and “new” sensor mat, is not permitted.
• Theexisting control unit for occupant classification must not be removed and must be reprogrammed
with the provided programming box.
• The one-time procurement of the required programming box can be found in the section “Required
tools”.
• Thedirect programming of the control unit occupant classification with the currently valid
software is only approved and released within the scope of this campaign.
• After carrying out this campaign, in the event of a further repair case, the usual repair concept
with complete replacement of all components (including control units) for occupant classification
must be used.
Information
Between delivery of the padding to its installation in the front seat, the glued sensor mat can partially
detach from the foam part over longer periods of time. This does not constitute a material defect and
will have no influence on the quality of the sensor mat.
Nov 4, 2021
Page 2 of 15 AfterSales
Technical Information
Service
50/21 ENU AMA2 6
Overview of padding
If the sensor mat has come loose as shown in the picture, then the sensor mat must be pressed back in
place before installation as shown in pictures A, B, C.
Complete adhesive strength is only achieved after attaching or clamping the seat cover.
Required tools
Information
Purchasing the “AMA2 ReProgramming Tool” programming box
A special programming box is required to program the occupant classification control unit with the
software required for the padding including sensor mat. This programming box, including its wiring
harness, can be obtained from the online shop of TKR Automotive GmbH.
One programming box is provided for each affected Porsche dealer. Only one programming boxmay
therefore be ordered for each affected Porsche dealer.
AfterSales Nov 4, 2021
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Service 6 AMA2 ENU 50/21
Technical Information
TKR Automotive GmbH online shop
The link for the online shop is:
https://www.tkr-connector.com
For more information about using the online shop, see:
https://ppn.porsche.com/portal/community/porsche_
cars_north_america/after_sales/service/specialtools-
and-equipment/blog/2021/09/22/ama2-recallcampaign-
ordering-the-tkr-programming-box.
AMA2 programming box
There are various search functions to help you identify
the “AMA2 ReProgramming Tool for Occupant”
programming box, e.g. by entering the campaign number
or using a graphic search function.
The programming box consists of two components:
• Item 1. Programming Box
• Item 2. Cable set with connections to cigarette
lighter and control unit
Please read the following information about processing
the campaign:
• If the programming box was ordered on account, the
invoice to TKR Automotive GmbH must be paid within
the 14-day payment period.
• The programming box must only be invoiced once
for the first vehicle during warranty processing at
each Porsche dealer. Only the required materials
and working time must be invoiced in the campaign claim for the remaining vehicles on which work
is carried out as part of this campaign at the Porsche dealer.
• For warranty processing, the Part No. AMA20000002 with the “programming box” designation
can be invoiced as an additional part in the warranty claim. Cost: $1,785.
• The shipping costs must only be invoiced once for the first vehicle during warranty processing by
specifying Part No. AMA20000003 with the designation “Shipping costs” as an additional part
Nov 4, 2021
Page 4 of 15 AfterSales
Technical Information
Service
50/21 ENU AMA2 6
and using the amount as per invoice. For all other vehicles, only the materials and working time must
be invoiced in the warranty claim.
• Document a copy of the invoice in the warranty claim.
Tools: • Battery charger with a current rating of at least 90 A and – if required – also with a current and
voltage-controlled chargemap for lithium starter batteries, e.g. VAS 5908 Battery charger,
90 A
• 9900 – PIWIS Tester 3
• VAS 6095A Engine and gearbox bracket
• VAS 6136 Seat repair stand
• VAG 1634B Cushion clip pliers
• Torque wrench 2 – 10 Nm(1.5 – 7.5 ftlb.), e.g. VAG 1783 torque wrench, 2 – 10 Nm (1.5 – 7.5
ftlb.)
• Torque wrench, 6-50 Nm (4.5-37 ftlb.), e.g. VAG 1331A Torque wrench, 6-50 Nm (4.5-37 ftlb.)
• “AMA2 ReProgramming Tool for Occupant” programming box
Replacing seat occupancy detection system for passenger seat
Overview:
Installation position of seat occupancy detection system for passenger seat
AfterSales Nov 4, 2021
Page 5 of 15
Service 6 AMA2 ENU 50/21
Technical Information
2 Remove padding for front seat Workshop Manual ‘741019 Removing and installing padding for
front seat’.
Replacing seat occupancy detection system for passenger seat
3 Replace padding for front seat including sensor mat. Workshop Manual ‘741055 Replacing
padding for front seat’
4 Replace occupant detection control unit. Workshop Manual ‘696819 Removing and installing
occupant detection control unit’
Concluding work
5 Install padding for front seat. Workshop Manual ‘741019 Removing and installing padding for
front seat’
6 Install the passenger seat and reprogram the control unit for occupant detection using the
programming box.
6.1 Remove the passenger seat from the mounting device and position it in the vehicle.
6.2 Connect connectors for passenger seat. Workshop Manual ‘720119 Removing and
installing front seat’
6.3 Connect the battery. Workshop Manual ‘2X00IN Work instructions after disconnecting the
battery’.
6.4 Adjust the passenger seat so that the electrical plug connection is accessible to the
occupant detection control unit.
Re-programming control unit
6.5 Unlock the secondary locking of the plug
connection Re-programming control
unit -1- on the occupant detection control
unit Re-programming control unit -2- (
Re-programming control unit -arrow A-) and
unplug the plug Re-programming control
unit -arrow B-.
6.6 Connect the cable set for the programming
box to the occupant detection control unit and
to the cigarette lighter in the centre console.
6.7 Switch on the ignition and reprogram the
occupant detection control unit in the
vehicle according to the instructions on the
programming box.
Nov 4, 2021
Page 6 of 15 AfterSales
Work
Procedure:
Preparatory work
1 Removepassengerseat. Workshop Manual ‘720119 Removing and installing front seat’
Technical Information
Service
50/21 ENU AMA2 6
Re-programming control unit
1 – Startbutton
2 – LEDdisplay
6.8 After programming, switch off the ignition and disconnect the programming box.
6.9 Plug in the plug connection on the occupant detection control unit and close the secondary
lock on the plug.
6.10 Fully install the passenger seat. Workshop Manual ‘720119 Removing and installing front
seat’
7 Re-calibrate occupant detection control unit.
For instructions, see: Workshop Manual ‘696855 Replacing occupant detection control unit’.
8 On vehicles with seat memory on passenger’s side, perform standardization for seat motors.
For instructions, see: Workshop Manual ‘729355 Replacing control unit for memory seat
adjustment’.
9 Enter the campaign in the Warranty and Maintenance booklet.
Warranty processing
Scope 1-11:
Information
The working times specified were determined especially for the performance of this campaign and may
deviate from the working times published in the catalog of operations contained in PIWIS.
Only relevant for vehicles outside the USA/Canada – see relevant Technical Information for
these vehicle types.
AfterSales Nov 4, 2021
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Service 6 AMA2 ENU 50/21
Technical Information
Working time:
Replacing seat occupancy detection system for passenger seat
Includes: Disconnecting and connecting battery
Removing and installing passenger seat
Removing and installing trim panel for seat
Removing and installing cover for backrest
Removing and installing padding for front seat
Replacing padding for front seat
Connecting and disconnecting PIWIS Tester
Re-calibrating occupant detection control unit
Standardising control unit for seat memory
Reading out and erasing fault memories
Labor time: 188 TU
Parts required:
V04015256BG Seat occupancy detection repair kit 1 ea.
PAF911475 Fastening screws 4 ea.
V04015261AA Fastening clips 15 ea.
PAF038501 Expansion rivet 2 ea.
AMA20000001* Tie-wrap, approx. 3.0 mm/ 0.12 in/ 0.12 in wide
e.g. tie-wrap, Part No. 99951307540
1 ea.
(for warranty
invoicing only)
Required tools:
AMA20000002** Programming box 1 ea.
(for warranty
invoicing only)
AMA20000003*** Shipping costs 1 ea.
(for warranty
invoicing only)
* For warranty invoicing for Part No. AMA20000001, enter “expendable items” designation as sublet
item & additional measures Cost: $1.88.
**The programming box must only be invoiced once for the first vehicle during warranty
processing at each Porsche dealer. For warranty processing, the Part No. AMA20000002 with the
“programming box” designation can be invoiced as an additional part in the warranty claim. Cost:
$1,785.
Nov 4, 2021
Page 8 of 15 AfterSales
Scope 12: Vehicles with basic seat (Alcantara) without seat heating
Technical Information
Service
50/21 ENU AMA2 6
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying Part No. AMA20000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in
the warranty claim. For all other vehicles, only the part and working time must be invoiced in the
warranty claim.
Damage Code AMA2 099 000 2
Scope 13: Vehicleswith comfort seat and seat heating
Working time:
Replacing seat occupancy detection system for passenger seat
Includes: Disconnecting and connecting battery
Removing and installing passenger seat
Removing and installing trim panel for seat
Removing and installing cover for backrest
Removing and installing padding for front seat
Replacing padding for front seat
Connecting and disconnecting PIWIS Tester
Re-calibrating occupant detection control unit
Standardising control unit for seat memory
Reading out and erasing fault memories
Labor time: 216 TU
Parts required:
V04015256BI Seat occupancy detection repair kit 1 ea.
PAF911475 Fastening screws 4 ea.
V04015261AA Fastening clips 15 ea.
PAF038501 Expansion rivet 2 ea.
AMA20000001* Tie-wrap, approx. 3.0 mm/ 0.12 in wide
e.g. tie-wrap, Part No. 99951307540
1 ea.
(for warranty
invoicing only)
Required tools:
AMA20000002** Programming box 1 ea.
(for warranty
invoicing only)
AMA20000003*** Shipping costs 1 ea.
(for warranty
invoicing only)
* For warranty invoicing for Part No. AMA20000001, enter “expendable items” designation as sublet
item & additional measures Cost: $1.88.
AfterSales Nov 4, 2021
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Service 6 AMA2 ENU 50/21
Technical Information
**The programming box must only be invoiced once for the first vehicle during warranty
processing at each Porsche dealer. For warranty processing, the Part No. AMA20000002 with the
“programming box” designation can be invoiced as an additional part in the warranty claim. Cost:
$1,785.
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying Part No. AMA20000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in
the warranty claim. For all other vehicles, only the part and working time must be invoiced in the
warranty claim.
Damage Code AMA2 099 000 2
Scope 14: Vehicleswith comfort seat and seat heating/seat ventilation
Working time:
Replacing seat occupancy detection system for passenger seat
Includes: Disconnecting and connecting battery
Removing and installing passenger seat
Removing and installing trim panel for seat
Removing and installing cover for backrest
Removing and installing padding for front seat
Replacing padding for front seat
Connecting and disconnecting PIWIS Tester
Re-calibrating occupant detection control unit
Standardising control unit for seat memory
Reading out and erasing fault memories
Labor time: 216 TU
Parts required:
V04015256BK Seat occupancy detection repair kit 1 ea.
PAF911475 Fastening screws 4 ea.
V04015261AA Fastening clips 15 ea.
PAF038501 Expansion rivet 2 ea.
AMA20000001* Tie-wrap, approx. 3.0 mm/ 0.12 in wide
e.g. tie-wrap, Part No. 99951307540
1 ea.
(for warranty
invoicing only)
Required tools:
AMA20000002** Programming box 1 ea.
(for warranty
invoicing only)
Nov 4, 2021
Page 10 of 15 AfterSales
Technical Information
Service
50/21 ENU AMA2 6
AMA20000003*** Shipping costs 1 ea.
(for warranty
invoicing only)
* For warranty invoicing for Part No. AMA20000001, enter “expendable items” designation as sublet
item & additional measures Cost: $1.88.
**The programming box must only be invoiced once for the first vehicle during warranty
processing at each Porsche dealer. For warranty processing, the Part No. AMA20000002 with the
“programming box” designation can be invoiced as an additional part in the warranty claim. Cost:
$1,785.
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying Part No. AMA20000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in
the warranty claim. For all other vehicles, only the part and working time must be invoiced in the
warranty claim.
Damage Code AMA2 099 000 2
Scope 15: Vehicles with 18-way sports seat (Alcantara or leather) and seat heating
Working time:
Replacing seat occupancy detection system for passenger seat
Includes: Disconnecting and connecting battery
Removing and installing passenger seat
Removing and installing trim panel for seat
Removing and installing cover for backrest
Removing and installing padding for front seat
Replacing padding for front seat
Connecting and disconnecting PIWIS Tester
Re-calibrating occupant detection control unit
Standardising control unit for seat memory
Reading out and erasing fault memories
Labor time: 216 TU
Parts required:
V04015256A Seat occupancy detection repair kit 1 ea.
PAF911475 Fastening screws 4 ea.
V04015261AA Fastening clips 22 ea.
PAF038501 Expansion rivet 2 ea.
AMA20000001* Tie-wrap, approx. 3.0 mm/ 0.12 in wide
e.g. tie-wrap, Part No. 99951307540
1 ea.
(for warranty
invoicing only)
AfterSales Nov 4, 2021
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Service 6 AMA2 ENU 50/21
Technical Information
Required tools:
AMA20000002** Programming box 1 ea.
(for warranty
invoicing only)
AMA20000003*** Shipping costs 1 ea.
(for warranty
invoicing only)
* For warranty invoicing for Part No. AMA20000001, enter “expendable items” designation as sublet
item & additional measures Cost: $1.88.
**The programming box must only be invoiced once for the first vehicle during warranty
processing at each Porsche dealer. For warranty processing, the Part No. AMA20000002 with the
“programming box” designation can be invoiced as an additional part in the warranty claim. Cost:
$1,785.
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying Part No. AMA20000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in
the warranty claim. For all other vehicles, only the part and working time must be invoiced in the
warranty claim.
Damage Code AMA2 099 000 2
Scope 16: Vehicles with 18-way sports seat and seat heating/seat ventilation
Working time:
Replacing seat occupancy detection system for passenger seat
Includes: Disconnecting and connecting battery
Removing and installing passenger seat
Removing and installing trim panel for seat
Removing and installing cover for backrest
Removing and installing padding for front seat
Replacing padding for front seat
Connecting and disconnecting PIWIS Tester
Re-calibrating occupant detection control unit
Standardising control unit for seat memory
Reading out and erasing fault memories
Labor time: 216 TU
Parts required:
V04015256BL Seat occupancy detection repair kit 1 ea.
PAF911475 Fastening screws 4 ea.
V04015261AA Fastening clips 22 ea.
Nov 4, 2021
Page 12 of 15 AfterSales
Technical Information
Service
50/21 ENU AMA2 6
PAF038501 Expansion rivet 2 ea.
AMA20000001 Tie-wrap, approx. 3.0 mm/ 0.12 in wide
e.g. tie-wrap, Part No. 99951307540
1 ea.
(for warranty
invoicing only)*
Required tools:
AMA20000002** Programming box 1 ea.
(for warranty
invoicing only)
AMA20000003*** Shipping costs 1 ea.
(for warranty
invoicing only)
* For warranty invoicing for Part No. AMA20000001, enter “expendable items” designation as sublet
item & additional measures Cost: $1.88.
**The programming box must only be invoiced once for the first vehicle during warranty
processing at each Porsche dealer. For warranty processing, the Part No. AMA20000002 with the
“programming box” designation can be invoiced as an additional part in the warranty claim. Cost:
$1,785.
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying Part No. AMA20000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in
the warranty claim. For all other vehicles, only the part and working time must be invoiced in the
warranty claim.
Damage Code AMA2 099 000 2
Scope 17: Vehicles with 8-way sports seat GTS (Alcantara or leather) and seat heating
Working time:
Replacing seat occupancy detection system for passenger seat
Includes: Disconnecting and connecting battery
Removing and installing passenger seat
Removing and installing trim panel for seat
Removing and installing cover for backrest
Removing and installing padding for front seat
Replacing padding for front seat
Connecting and disconnecting PIWIS Tester
Re-calibrating occupant detection control unit
Standardising control unit for seat memory
Reading out and erasing fault memories
Labor time: 216 TU
AfterSales Nov 4, 2021
Page 13 of 15
Service 6 AMA2 ENU 50/21
Technical Information
V04015256AR Seat occupancy detection repair kit 1 ea.
PAF911475 Fastening screws 4 ea.
V04015261AA Fastening clips 22 ea.
PAF038501 Expansion rivet 2 ea.
AMA20000001* Tie-wrap, approx. 3.0 mm/ 0.12 in wide
e.g. tie-wrap, Part No. 99951307540
1 ea.
(for warranty
invoicing only)
Required tools:
AMA20000002** Programming box 1 ea.
(for warranty
invoicing only)
AMA20000003*** Shipping costs 1 ea.
(for warranty
invoicing only)
* For warranty invoicing for Part No. AMA20000001, enter “expendable items” designation as sublet
item & additional measures Cost: $1.88.
**The programming box must only be invoiced once for the first vehicle during warranty
processing at each Porsche dealer. For warranty processing, the Part No. AMA20000002 with the
“programming box” designation can be invoiced as an additional part in the warranty claim. Cost:
$1,785.
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying Part No. AMA20000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in
the warranty claim. For all other vehicles, only the part and working time must be invoiced in the
warranty claim.
Damage Code AMA2 099 000 2
Scope 18: Vehicles with standard seat (Alcantara, partial leather or leather) and seat heating
Working time:
Replacing seat occupancy detection system for passenger seat
Includes: Disconnecting and connecting battery
Removing and installing passenger seat
Removing and installing trim panel for seat
Removing and installing cover for backrest
Removing and installing padding for front seat
Replacing padding for front seat
Connecting and disconnecting PIWIS Tester
Re-calibrating occupant detection control unit
Standardising control unit for seat memory
Labor time: 188 TU
Nov 4, 2021
Page 14 of 15 AfterSales
Parts required:
Technical Information
Service
50/21 ENU AMA2 6
Reading out and erasing fault memories
Parts required:
V04015256BM Seat occupancy detection repair kit 1 ea.
PAF911475 Fastening screws 4 ea.
V04015261AA Fastening clips 15 ea.
PAF038501 Expansion rivet 2 ea.
AMA20000001 Tie-wrap, approx. 3.0 mm/ 0.12 in wide
e.g. tie-wrap, Part No. 99951307540
1 ea.
(for warranty
invoicing only)*
Required tools:
AMA20000002** Programming box 1 ea.
(for warranty
invoicing only)
AMA20000003*** Shipping costs 1 ea.
(for warranty
invoicing only)
* For warranty invoicing for Part No. AMA20000001, enter “expendable items” designation as sublet
item & additional measures Cost: $1.88.
**The programming box must only be invoiced once for the first vehicle during warranty
processing at each Porsche dealer. For warranty processing, the Part No. AMA20000002 with the
“programming box” designation can be invoiced as an additional part in the warranty claim. Cost:
$1,785.
*** The shipping costs must only be invoiced once for the first vehicle during warranty processing
by specifying Part No. AMA20000003 with the designation “Shipping costs” as an additional
part and using the amount as per invoice. Please document a copy of the invoice for this in
the warranty claim. For all other vehicles, only the part and working time must be invoiced in the
warranty claim.
Damage Code AMA2 099 000 2
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2021 Porsche Cars North America, Inc.
AfterSales Nov 4, 2021
Page 15 of 15
SEOCONTENT-END
12 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| PORSCHE | MACAN | 2017-2018 |
| PORSCHE | MACAN GTS | 2017-2018 |
| PORSCHE | MACAN S | 2015-2018 |
| PORSCHE | MACAN TURBO | 2015-2018 |
9 Associated Documents
Recall Acknowledgement
RCAK-21V131-7542.pdf 727.308KB
Defect Notice 573 Report
RCLRPT-21V131-3079.PDF 219.361KB
Manufacturer Notices(to Dealers,etc) – AMA2 Recall Campaign
Interim Owner Notification Letter(Part 577)
RIONL-21V131-3252.pdf 110.603KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V131-9243.pdf 144.522KB
Part 577 Owner Notification Envelope
Remedy Instructions and TSB
RCRIT-21V131-6545.pdf 592.062KB
Recall Quarterly Report #1, 2021-4
RCLQRT-21V131-2297.PDF 211.155KB
Remedy Instructions and TSB
RCRIT-21V131-2821.pdf 585.642KB
Latest Recalls Documents
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