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December 11, 2019 NHTSA CAMPAIGN NUMBER: 19V875000
Improper CRS Instructions in Owner’s Manual
Improper CRS installation increases the risk of an injury to the occupant in the event of a crash.
NHTSA Campaign Number: 19V875
Manufacturer Porsche
Cars North America, Inc.
Components EQUIPMENT, CHILD SEAT
Potential Number of Units Affected 15,501
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2014 Cayman and Cayman S, 2014-2016 911 GT3, 2016 911 GT3 RS and 911 R, 2018 911 GT3 and 911 GT2 RS and 2019 911 GT3 RS, 911 GT3, and 911 GT2 RS vehicles. The Child Restraint System (CRS) instructions within the Owner’s Manual may not provide enough specificity for proper installation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, “Child Restraint Anchorage Systems.”
Remedy
Porsche will notify owners, and dealers will provide a an Owner’s Manual supplement with proper CRS installation instructions, free of charge. The recall began February 7, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AKC0.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Porsche has a Recall
February 7, 2020
This notice applies to your vehicle:
IMPORTANT SAFETY RECALL
Certain 2014 Model Year Porsche Cayman and
Certain 2014- 2019 911 Carrera Vehicles
Supplying Owner’s Manual Supplement
NHTSA Recall 19V-875
Dear Mr.·
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act Porsche has decided that certain 2014 Porsche Cayman and 2014-2019 Porsche 911 Carrera vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 225 “Child restraint anchorage systems.”
What should you do?
Please insert the enclosed supplement into your Owner’s Manual to ensure that your vehicle is equipped with a complete Owner’s Manual.
You received this notice because our records indicate that you are the current owner of a vehicle affected by this recall.
What is the issue?
The description for installing a Child Restraint System (CRS) in the Owner’s Manual are not detailed enough to meet the applicable requirements. Corrected instructions are enclosed.
What will Porsche do?
Porsche is supplying you with an Owner’s Manual supplement with additional CRS installation instructions. If you have any additional questions concerning CRS installation, we encourage you to call at the number below.
What if you are not the owner or operator of this vehicle?
If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter immediately via first-class mail to the lessee within ten days of receipt of this notice.
If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records.
Can we assist you further?
Please be aware that if you require any assistance in making an appointment to have this recall performed, please call or write:
Porsche Cars North America, Inc.
Attn: Customer Commitment Department
One Porsche Drive
Atlanta, GA 30354 1-800-PORSCHE
customer.commitment@porsche.us
If you believe that the dealer or Porsche has failed or is unable to perform the remedy without charge or within a reasonable amount of time, you may file a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Vehicle Safety Hotline at 7-888-327-4236 (TTY: 1-800-424-9753) or go to: https://www.safercar.gov.
We apologize for any inconvenience this matter may cause you. We are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Very truly yours,
Porsche Cars North America, Inc.
SEOCONTENT-START
911 GT2 RS, 911 GT3, 911 GT3 RS, 911 R
This supplement replaces the chapter Child Restraint Systems
001_Umschlag.fm Seite 1 Dienstag, 3. Dezember 2019 12:00 12
1
Dr. Ing. h.c. F. Porsche AG is the owner of numerous
trademarks, both registered and unregistered, including
without limitation the Porsche Crest®, Porsche®,
Boxster®, Macan®, Taycan®, Carrera®, Cayenne®,
Cayman®, Panamera®, Speedster®, Tiptronic®,
Tequipment®, VarioCam®, PCM™, PDK®, 911®, 718®,
4S®, RS® and the model numbers and the distinctive
shapes of the Porsche automobiles such as, the
federally registered 911 and Boxster automobiles in
the US. The third party trademarks contained herein
are the properties of their respective owners.
Porsche Cars North America, Inc. and its affiliates
believe the specifications to be correct at the time of
printing. However, specifications, standard equipment
and options are subject to change without
notice. Some options may be unavailable when a
vehicle is built. Some vehicles may be shown with
equipment that is not available in the US and Canada.
Please ask your authorized Porsche dealer for advice
concerning the current availability of options and
verify the optional equipment that you ordered.
Porsche recommends seat belt usage and observance
of traffic laws at all times.
© 2019 Dr. Ing. h.c. F. Porsche AG
Owner‘s Manual Supplement
This document is only a supplement. You can find
further information about your vehicle in the vehicle
Owner‘s Manual. Pay particular attention to the
warning and safety instructions.
Safety instructions, warnings and symbols in
the Owner’s Manual
For your own protection and longer service life of your
vehicle, please heed all operating instructions and
special warnings. These special warnings contain
important messages regarding your safety and/or
the potential for damage to your Porsche. Ignoring
them could result in serious mechanical failure,
serious personal injury or death.
Different types of warnings and symbols are used in
this Owner’s Manual.
b Prerequisites that must be met in order to use a
function.
e Instructions that must be followed.
1. Instructions are numbered in cases where a
sequence of steps must be followed.
f Indicates where you can find more information on
a topic.
WKD 991 10 21 19 12/2019
Information
This supplement replaces the content of the manual
regarding the included chapter Child Restraint
Systems.
DANGER Serious injury or death
Failure to observe warnings in the “Danger” category
will result in serious injury or death.
WARNING Possible serious injury or
death
Failure to observe warnings in the “Warning”
category can result in serious injury or death.
CAUTION Possible moderate or
minor injury
Failure to observe warnings in the “Caution” category
can result in moderate or minor injuries.
NOTICE
Failure to observe warnings in the “Notice”
category can result in damage to the vehicle.
Information
Additional information is indicated using the word
“Information”.
14_15_16_991I_Beileger-TopTether-NAR_WKD 991 10 21 19.book Seite 1 Dienstag, 3. Dezember 2019 11:57 11
2
Child Restraint Systems (Child Seats)
Child Restraint Systems
(Child Seats)
Porsche recommends that all infants and children be
restrained in child restraint systems at all times while
the vehicle is in motion in accordance with applicable
laws.
When possible, use only child restraint systems
recommended by Porsche. These systems have been
tested and adjusted to the interior of your Porsche
and the appropriate child weight groups.
Other systems have not been tested and could entail
an increased risk of injury.
The use of infant or child restraints is required by law
in all 50 US states and the Canadian provinces. The
child restraint system should be one that complies
with U.S. Federal/Canadian Motor Vehicle Safety
Standards and should be secured by a lap belt portion
of a lap-shoulder belt.
All child restraint systems are designed to be secured
in vehicle seats by lapbelts or the lapbelt portion of a
lap-shoulder belt.
e Always observe the separate installation
instructions for your child seat.
A statement by the seat manufacturer of compliance
with this federal standard can be found on the
instruction label on the restraint and in the
instruction manual provided with the restraint.
e When using an infant or child restraint system, be
sure to follow all manufacturer’s instructions on
installation and use.
e Infants and small children should neither be held
on the lap, nor should they share a seat belt with
another occupant while the vehicle is in motion.
e Children too big for child restraint systems must
use regular seat belts. A shoulder belt can be used
providing it does not cross the face or the neck of
the child.
e Choose a child restraint system according to the
weight of the child.
e Child restraint systems that are damaged or have
been heavily stressed in an accident must be
replaced immediately.
e Children could be endangered in a crash if their
child restraints are not properly secured in the
vehicle.
e Do not adhere objects to child restraint systems
or cover them with other materials.
Direction of installation for child
restraint systems
Group 0 and 0+: Children up to 29 lbs (13 kg)
Children of this weight must be transported in a
restraint system which is installed on the passenger‘s
seat facing rearward.
Group I: Children in between 20 lbs (9 kg) and 40 lbs
(18 kg)
Children of this weight are transported in child
restraint systems facing forward.
Group II: Children in between 33 lbs (15 kg) and
55 lbs (25 kg)
Children of this weight are transported in child
restraint systems facing forward.
Group III: Children in between 49 lbs (22 kg) and
80 lbs (36 kg)
Children of this weight are transported in child
restraint systems facing forward.
e The passenger’s seat must be adjusted to the
upper rear position.
DANGER Improper use of Child
Restraint
Children could be endangered in a crash if their child
restraints are not properly secured in the vehicle.
e Make sure that all child restraints are properly
secured.
DANGER Child Restraint on the
Passenger‘s Seat
The use of a child restraint system in the passenger’s
seat can result in serious personal injury or death to
the child from an airbag deployment.
To reduce risk of injury from an inflating airbag in an
accident, Porsche strongly recommends:
f Please see the Owner’s Manual chapter “PASS
AIR BAG OFF INDICATOR LIGHT DOES NOT
LIGHT UP”.
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3
Child Restraint Systems (Child Seats)
Using child restraint systems in
the front passenger seat
Child restraint system for up to one-year old
children
When an up to one-year old child is seated in the
child restraint system, the front airbag is automatically
deactivated on the passenger side.
e Make sure that the PASS AIR BAG OFF indicator
light lights up, if not contact your authorized
Porsche dealer.
e Adjust the passenger’s seat as far away from the
airbag as possible.
f Please see the Owner’s Manual chapter „Seats“.
Child restraint system for children older than
one year
Your vehicle is equipped with occupant sensing for
the passenger’s seat in accordance with U.S. Federal
Motor Vehicle Safety Standard 208. Depending on
the weight, body positioning and shape acting on the
passenger’s seat, the passenger’s airbag will
automatically be switched on or off.
Small adult passengers
When an small adult passenger is seated on the
passenger side, ensure the following:
– PASS AIR BAG OFF indicator light does not light
up.
– The knees are bend comfortably over the edge of
the seat.
– The shoulder belt crosses between the small
adult passengers neck and arm.
– The lap part of the seat belt is as low as possible,
touching the small adult passengers thighs.
– The small adult passenger can stay seated for the
whole trip.
DANGER Improper Use of Child
Restraint
e Porsche does not recommend that child restraint
systems be used on full bucket seats. You can
recognize a full bucket seat by the fact that the
backrest of a full bucket seat cannot be folded
down.
e Follow all child restraint instructions and
warnings in this manual.
DANGER Child Restraint on the
Passenger Seat
The use of a child restraint system in the passenger
seat can result in serious personal injury or death to
the child from an airbag deployment.
To reduce risk of injury from an inflating airbag in an
accident, Porsche strongly recommends:
f Please see the Owner’s Manual chapter. “PASS
AIR BAG OFF INDICATOR LIGHT DOES NOT
LIGHT UP“.
f Please see Owner’s Manual chapter “CHILD
RESTRAINT SYSTEMS (CHILD SEATS)“.
DANGER Child Seat Detection
Fault
When the ignition is on and the up to one-year old
child is seated in the child restraint system on the
passenger seat the indicator light PASS AIR BAG OFF
must be on.
If the PASS AIR BAG OFF indicator light does not light
up, it could indicate a fault in the system or the child
seat doesn‘t fit and the airbag could inflate in a collision,
placing the child at risk of death or severe injury
from the inflating airbag.
In this case:
e Do not install a child restraint system on the
passenger‘s seat.
e Have the fault remedied at your nearest authorized
Porsche dealer.
e Contact your authorized Porsche dealer.
DANGER Adult Use of Passenger
Seat
When the ignition is on and the small adult passenger
is seated on the passenger seat, the indicator light
PASS AIR BAG OFF must be off.
If the PASS AIR BAG OFF indicator light lights up, it
could indicate a fault in the system.
In this case:
e Have the fault remedied at your nearest authorized
Porsche dealer.
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4
Child Restraint Systems (Child Seats)
Installing a Child Seat
An inproperly installed child seat could increase the
risk of serious injury or death. Make sure that the
child seat is properly secured.
e Follow all child seat manufacturer’s instructions
on installation and use.
Foldable seat
Full bucket seat
Installing a child seat with Top Tether for
additional safety
Top Tether child seats are the best option for
mounting a child seat in your Porsche.
Such Top Tether child seats have to be installed by
using the vehicle seatbelt system to securely fix the
child restraint system to the passenger seat and the
Top Tether attached and tightened to additionally
stabilize the child restraint system. Use only child
restraint systems with Top Tether recommended by
Porsche.
These systems have been tested and adjusted to the
interior of your Porsche and the appropriate child
weight groups.
Other systems have not been tested and could entail
an increased risk of injury.
e To ensure proper installation, see your authorized
Porsche dealer.
e Always observe the separate installation instructions
for your child seat.
Abb. 1: Foldable seat anchor point
Installing Top Tether with foldable seat
When using a child restraint system with a Top
Tether on a foldable seat, the anchor point provided
behind the passenger seat on top of the rear shelf
must be used to secure the Top Tether.
1. Adjust the passenger‘s seat to the upper rear
position. Adjust the driver‘s seat to the rearmost
position.
DANGER Improper Use of Child
Restraint
e Follow all child restraint instructions and
warnings in this manual.
e Make sure that the PASS AIR BAG OFF indicator
light lights up, if not contact your authorized
Porsche dealer.
DANGER Improper Use of Child
Restraint
e Porsche does not recommend that child restraint
systems be used on front passenger full bucket
seats. You can recognize a full bucket seat by the
fact that the backrest of a full bucket seat cannot
be folded down.
If you chose to use a child seat on a front passenger
full bucket seat:
e Follow all child restraint instructions and
warnings in this manual.
e Make sure that the full bucket seat is in the
rearmost position.
e Allow sufficient time to properly attach the Top
Tether of the child seat to the anchor point
located on the top of the rear shelf behind the
front passenger seat.
e Make sure that the PASS AIR BAG OFF indicator
light is illuminated once the child seat is installed.
If not contact your authorized Porsche dealer.
WARNING Misuse of Child Seat
Restraint Anchorages
Child restraint anchorages are designed to withstand
only those loads imposed by correctly fitted child
restraints. Under no circumstances are they to be
used for adults safety belts or harnesses.
e Do not misuse the child restraint anchorages.
Only attach one child seat tether per anchorage.
e They are not designed to withstand loads
imposed by adults.
14_15_16_991I_Beileger-TopTether-NAR_WKD 991 10 21 19.book Seite 4 Dienstag, 3. Dezember 2019 11:57 11
5
Child Restraint Systems (Child Seats)
2. Make sure that the Top Tether length is as long as
possible.
3. Place the child seat on the foldable seat. Make
sure that the child restraint system is in full
contact with the seat cushion.
4. Enter the vehicle from the drivers side and knee
on the driver seat in order to access the anchor
point provided behind the passenger seat on top
of the rear shelf.
Abb. 2: Fasten the Top Tether to the anchor point
5. Fasten the child seat’s Top Tether to the anchor
point. Due to the location of the anchor point, this
may require additional effort in order to ensure
the tether strap is properly attached to the
anchor. Make sure that the top tether strap is not
twisted.
6. Move the passenger‘s seat backrest into an
upright position.
7. Tighten the tether strap in accordance with the
child seat manufacturer’s instructions. Eliminate
any slack in the tether.
8. Secure the child seat using the seat belt.
f Please see chapter „Installing a Child Seat
with the seat belt and activating the
automatic locking retractor“ on page 6.
9. Once the child seat is installed, ensure the
passenger airbag system PASS AIR BAG OFF
light is illuminated on the indicator light in the
overhead console. If not contact your authorized
Porsche dealer.
Abb. 3: Full Bucket seat anchor point
Installing Top Tether with Full Bucket Seat
When using a child restraint system with a Top
Tether on a full bucket seat, the anchor point located
behind the passenger seat on top of the rear shelf
must be used to secure the Top Tether. Allow sufficient
time for proper installation of the child seat.
Proper installation is necessary to provide optimal
safety for the child. Do not rush the installation.
1. Adjust the passenger‘s seat in the front and
upmost position. Adjust the driver‘s seat in the
rear and downmost position.
2. Make sure that the Top Tether length is as long as
possible.
3. Place the child seat on the full bucket seat. Make
sure that the child restraint system is in full
contact with the seat cushion.
4. Enter the vehicle from the drivers side and knee
on the driver seat in order to access the anchor
point provided behind the passenger‘s seat on
top of the rear shelf.
Abb. 4: Fasten the Top Tether to the anchor point
5. Fasten the child seat’s Top Tether to the anchor
point. Due to the location of the anchor point, this
may require additional effort in order to ensure
the tether strap is properly attached to the
anchor. Make sure that the top tether strap is not
twisted.
6. Adjust the passenger‘s seat to the upper rear
position.
7. Tighten the tether strap in accordance with the
child seat manufacturer’s instructions. Eliminate
any slack in the tether.
14_15_16_991I_Beileger-TopTether-NAR_WKD 991 10 21 19.book Seite 5 Dienstag, 3. Dezember 2019 11:57 11
6
Child Restraint Systems (Child Seats)
8. Secure the child seat using the seatbelt. Once the
child seat is installed, make sure that the full
bucket seat must not be moved anymore.
f Please see chapter „Installing a Child Seat
with the seat belt and activating the
automatic locking retractor“ on page 6.
9. Once the child seat is installed, ensure the
passenger airbag system PASS AIR BAG OFF
light is illuminated on the indicator light in the
overhead console. If not contact your authorized
Porsche dealer.
Automatic locking retractor
The seat belts for the passenger seat is equipped
with an automatic locking retractor for securing the
child restraint system. When activated, this retractor
allows you to securely fasten the child restraint
system in place so that inadvertent movements will
not occur. Before transporting a child on the
passenger seat:
Abb. 5: PASS AIR BAG OFF indicator light
Installing a Child Seat with the seat belt and
activating the automatic locking retractor
1. If a child restraint system must be installed on the
front passenger seat, adjust the passenger’s seat
as far away from the airbag as possible.
f Please see the Owner’s Manual chapter „Seats“.
2. Position the child seat according to the child
seat’s manufacturer instructions and follow all
instructions provided by the manufacturer when
installing the car seat.
3. Pull the seat belt retractor completely out. At this
point the locking mechanism is activated.
4. Insert the seat belt tongue into the buckle and
make certain that it is properly latched. Make no
more adjustments to the seat.
5. Allow the seat belt to retract until it is tight on the
child restraint system. You may further tighten
the belt by pulling on it to allow more of it to
retract. If you are able to pull the shoulder belt
out, the lockable retractor is not activated. Pull
the seat belt all the way out, and repeat
steps 4 and 5.
6. Make sure not to move the passenger seat after
installing the child seat and activating the locking
retractor. Otherwise, the seat belt system or the
child seat might be damaged by the strongly fixed
seat belt.
Releasing the seat belt
1. Unbuckle the seat belt latch.
2. Then make certain that the belt has fully
retracted. At this point the automatic locking
feature will be disengaged.
DANGER Adjusting Child Seat
After Fastening
e After fastening the child restraint system, do not
adjust the seat in any direction.
Moving the seat could tighten the seat belt against
the child restraint and cause the PASS AIR BAG OFF
indicator light to go off and the airbag becomes
activated.
e Check the condition of the passenger airbag
system shown by the indicator light in the
overhead console, if the light is not illuminated
contact our Porsche dealer.
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*************************************************************************
Cayman, Cayman GT4
This supplement replaces the chapter Child Restraint Systems.
001_Umschlag.fm Seite 1 Dienstag, 3. Dezember 2019 11:40 11
1
Dr. Ing. h.c. F. Porsche AG is the owner of numerous
trademarks, both registered and unregistered, including
without limitation the Porsche Crest®, Porsche®,
Boxster®, Macan®, Taycan®, Carrera®, Cayenne®,
Cayman®, Panamera®, Speedster®, Tiptronic®,
Tequipment®, VarioCam®, PCM™, PDK®, 911®, 718®,
4S®, RS® and the model numbers and the distinctive
shapes of the Porsche automobiles such as, the
federally registered 911 and Boxster automobiles in
the US. The third party trademarks contained herein
are the properties of their respective owners.
Porsche Cars North America, Inc. and its affiliates
believe the specifications to be correct at the time of
printing. However, specifications, standard equipment
and options are subject to change without
notice. Some options may be unavailable when a
vehicle is built. Some vehicles may be shown with
equipment that is not available in the US and Canada.
Please ask your authorized Porsche dealer for advice
concerning the current availability of options and
verify the optional equipment that you ordered.
Porsche recommends seat belt usage and observance
of traffic laws at all times.
© 2019 Dr. Ing. h.c. F. Porsche AG
Owner‘s Manual Supplement
This document is only a supplement. You can find
further information about your vehicle in the vehicle
Owner‘s Manual. Pay particular attention to the
warning and safety instructions.
Safety instructions, warnings and symbols in
the Owner’s Manual
For your own protection and longer service life of your
vehicle, please heed all operating instructions and
special warnings. These special warnings contain
important messages regarding your safety and/or
the potential for damage to your Porsche. Ignoring
them could result in serious mechanical failure,
serious personal injury or death.
Different types of warnings and symbols are used in
this Owner’s Manual.
b Prerequisites that must be met in order to use a
function.
e Instructions that must be followed.
1. Instructions are numbered in cases where a
sequence of steps must be followed.
f Indicates where you can find more information on
a topic.
WKD 982 08 21 20 12/2019
Information
This supplement replaces the content of the manual
regarding the included chapter Child Restraint
Systems.
DANGER Serious injury or death
Failure to observe warnings in the “Danger” category
will result in serious injury or death.
WARNING Possible serious injury or
death
Failure to observe warnings in the “Warning”
category can result in serious injury or death.
CAUTION Possible moderate or
minor injury
Failure to observe warnings in the “Caution” category
can result in moderate or minor injuries.
NOTICE
Failure to observe warnings in the “Notice”
category can result in damage to the vehicle.
Information
Additional information is indicated using the word
“Information”.
14_15_16_981_Cayman_Beileger-TopTether-NAR_WKD 982 08 21 20.book Seite 1 Dienstag, 3. Dezember 2019 11:13 11
2
Child Restraint Systems (Child Seats)
Child Restraint Systems
(Child Seats)
Porsche recommends that all infants and children be
restrained in child restraint systems at all times while
the vehicle is in motion in accordance with applicable
laws.
When possible, use only child restraint systems
recommended by Porsche. These systems have been
tested and adjusted to the interior of your Porsche
and the appropriate child weight groups.
Other systems have not been tested and could entail
an increased risk of injury.
The use of infant or child restraints is required by law
in all 50 US states and the Canadian provinces. The
child restraint system should be one that complies
with U.S. Federal/Canadian Motor Vehicle Safety
Standards and should be secured by a lap belt portion
of a lap-shoulder belt.
All child restraint systems are designed to be secured
in vehicle seats by lapbelts or the lapbelt portion of a
lap-shoulder belt.
e Always observe the separate installation
instructions for your child seat.
A statement by the seat manufacturer of compliance
with this federal standard can be found on the
instruction label on the restraint and in the
instruction manual provided with the restraint.
e When using an infant or child restraint system, be
sure to follow all manufacturer’s instructions on
installation and use.
e Infants and small children should neither be held
on the lap, nor should they share a seat belt with
another occupant while the vehicle is in motion.
e Children too big for child restraint systems must
use regular seat belts. A shoulder belt can be used
providing it does not cross the face or the neck of
the child.
e Choose a child restraint system according to the
weight of the child.
e Child restraint systems that are damaged or have
been heavily stressed in an accident must be
replaced immediately.
e Children could be endangered in a crash if their
child restraints are not properly secured in the
vehicle.
e Do not adhere objects to child restraint systems
or cover them with other materials.
Direction of installation for child
restraint systems
Group 0 and 0+: Children up to 29 lbs (13 kg)
Children of this weight must be transported in a
restraint system which is installed on the passenger‘s
seat facing rearward.
Group I: Children in between 20 lbs (9 kg) and 40 lbs
(18 kg)
Children of this weight are transported in child
restraint systems facing forward.
Group II: Children in between 33 lbs (15 kg) and
55 lbs (25 kg)
Children of this weight are transported in child
restraint systems facing forward.
Group III: Children in between 49 lbs (22 kg) and
80 lbs (36 kg)
Children of this weight are transported in child
restraint systems facing forward.
e The passenger’s seat must be adjusted to the
upper rear position.
DANGER Improper use of Child
Restraint
Children could be endangered in a crash if their child
restraints are not properly secured in the vehicle.
e Make sure that all child restraints are properly
secured.
DANGER Child Restraint on the
Passenger‘s Seat
The use of a child restraint system in the passenger’s
seat can result in serious personal injury or death to
the child from an airbag deployment.
To reduce risk of injury from an inflating airbag in an
accident, Porsche strongly recommends:
f Please see the Owner’s Manual chapter “PASS
AIR BAG OFF INDICATOR LIGHT DOES NOT
LIGHT UP”.
14_15_16_981_Cayman_Beileger-TopTether-NAR_WKD 982 08 21 20.book Seite 2 Dienstag, 3. Dezember 2019 11:13 11
3
Child Restraint Systems (Child Seats)
Using child restraint systems in
the front passenger seat
Child restraint system for up to one-year old
children
When an up to one-year old child is seated in the
child restraint system, the front airbag is automatically
deactivated on the passenger side.
e Make sure that the PASS AIR BAG OFF indicator
light lights up, if not contact your authorized
Porsche dealer.
e Adjust the passenger’s seat as far away from the
airbag as possible.
f Please see the Owner’s Manual chapter „Seats“.
Child restraint system for children older than
one year
Your vehicle is equipped with occupant sensing for
the passenger’s seat in accordance with U.S. Federal
Motor Vehicle Safety Standard 208. Depending on
the weight, body positioning and shape acting on the
passenger’s seat, the passenger’s airbag will
automatically be switched on or off.
Small adult passengers
When an small adult passenger is seated on the
passenger side, ensure the following:
– PASS AIR BAG OFF indicator light does not light
up.
– The knees are bend comfortably over the edge of
the seat.
– The shoulder belt crosses between the small
adult passengers neck and arm.
– The lap part of the seat belt is as low as possible,
touching the small adult passengers thighs.
– The small adult passenger can stay seated for the
whole trip.
DANGER Improper Use of Child
Restraint
e Porsche does not recommend that child restraint
systems be used on full bucket seats. You can
recognize a full bucket seat by the fact that the
backrest of a full bucket seat cannot be folded
down.
e Follow all child restraint instructions and
warnings in this manual.
DANGER Child Restraint on the
Passenger Seat
The use of a child restraint system in the passenger
seat can result in serious personal injury or death to
the child from an airbag deployment.
To reduce risk of injury from an inflating airbag in an
accident, Porsche strongly recommends:
f Please see the Owner’s Manual chapter. “PASS
AIR BAG OFF INDICATOR LIGHT DOES NOT
LIGHT UP“.
f Please see Owner’s Manual chapter “CHILD
RESTRAINT SYSTEMS (CHILD SEATS)“.
DANGER Child Seat Detection
Fault
When the ignition is on and the up to one-year old
child is seated in the child restraint system on the
passenger seat the indicator light PASS AIR BAG OFF
must be on.
If the PASS AIR BAG OFF indicator light does not light
up, it could indicate a fault in the system or the child
seat doesn‘t fit and the airbag could inflate in a collision,
placing the child at risk of death or severe injury
from the inflating airbag.
In this case:
e Do not install a child restraint system on the
passenger‘s seat.
e Have the fault remedied at your nearest authorized
Porsche dealer.
e Contact your authorized Porsche dealer.
DANGER Adult Use of Passenger
Seat
When the ignition is on and the small adult passenger
is seated on the passenger seat, the indicator light
PASS AIR BAG OFF must be off.
If the PASS AIR BAG OFF indicator light lights up, it
could indicate a fault in the system.
In this case:
e Have the fault remedied at your nearest authorized
Porsche dealer.
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4
Child Restraint Systems (Child Seats)
Installing a Child Seat
An inproperly installed child seat could increase the
risk of serious injury or death. Make sure that the
child seat is properly secured.
e Follow all child seat manufacturer’s instructions
on installation and use.
Foldable seat
Full bucket seat
Installing a child seat with Top Tether for
additional safety
Top Tether child seats are the best option for
mounting a child seat in your Porsche.
Such Top Tether child seats have to be installed by
using the vehicle seatbelt system to securely fix the
child restraint system to the passenger seat and the
Top Tether attached and tightened to additionally
stabilize the child restraint system. Use only child
restraint systems with Top Tether recommended by
Porsche.
These systems have been tested and adjusted to the
interior of your Porsche and the appropriate child
weight groups.
Other systems have not been tested and could entail
an increased risk of injury.
e To ensure proper installation, see your authorized
Porsche dealer.
e Always observe the separate installation instructions
for your child seat.
Abb. 1: Foldable seat anchor point
Installing Top Tether with foldable seat
When using a child restraint system with a Top
Tether on a foldable seat, the anchor point provided
behind the passenger seat must be used to secure
the Top Tether.
1. Adjust the passenger‘s seat in the frontmost
position.
DANGER Improper Use of Child
Restraint
e Follow all child restraint instructions and
warnings in this manual.
e Make sure that the PASS AIR BAG OFF indicator
light lights up, if not contact your authorized
Porsche dealer.
DANGER Improper Use of Child
Restraint
e Porsche does not recommend that child restraint
systems be used on front passenger full bucket
seats. You can recognize a full bucket seat by the
fact that the backrest of a full bucket seat cannot
be folded down.
If you chose to use a child seat on a front passenger
full bucket seat:
e Follow all child restraint instructions and
warnings in this manual.
e Make sure that the full bucket seat is in the
rearmost position.
e Allow sufficient time to properly attach the Top
Tether of the child seat to the anchor point
located behind the front passenger seat.
e Make sure that the PASS AIR BAG OFF indicator
light is illuminated once the child seat is installed.
If not contact your authorized Porsche dealer.
WARNING Misuse of Child Seat
Restraint Anchorages
Child restraint anchorages are designed to withstand
only those loads imposed by correctly fitted child
restraints. Under no circumstances are they to be
used for adults safety belts or harnesses.
e Do not misuse the child restraint anchorages.
Only attach one child seat tether per anchorage.
e They are not designed to withstand loads
imposed by adults.
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5
Child Restraint Systems (Child Seats)
2. Make sure that the Top Tether length is as long as
possible.
3. Place the child seat on the foldable seat. Make
sure that the child restraint system is in full
contact with the seat cushion.
4. Enter the vehicle from the passenger‘s side in
order to access the anchor point provided behind
the passenger seat.
Abb. 2: Fasten the Top Tether to the anchor point
5. Fasten the child seat’s Top Tether to the anchor
point. Due to the location of the anchor point, this
may require additional effort in order to ensure
the tether strap is properly attached to the
anchor. Make sure that the top tether strap is not
twisted.
6. Move the seat backrest into an upright position.
7. Tighten the tether strap in accordance with the
child seat manufacturer’s instructions. Eliminate
any slack in the tether.
8. Secure the child seat using the seat belt.
f Please see chapter „Installing a Child Seat
with the seat belt and activating the
automatic locking retractor“ on page 6.
9. Once the child seat is installed, ensure the
passenger airbag system PASS AIR BAG OFF
light is illuminated on the indicator light in the
overhead console. If not contact your authorized
Porsche dealer.
Abb. 3: Full Bucket seat anchor point
Installing Top Tether with Full Bucket Seat
When using a child restraint system with a Top
Tether on a full bucket seat, the anchor point located
behind the passenger seat must be used to secure
the Top Tether. Allow sufficient time for proper
installation of the child seat. Proper installation is
necessary to provide optimal safety for the child. Do
not rush the installation.
1. Adjust the passenger‘s seat in the frontmost
position.
2. Make sure that the Top Tether length is as long as
possible.
3. Place the child seat on the full bucket seat. Make
sure that the child restraint system is in full
contact with the seat cushion.
4. Enter the vehicle from the passenger‘s side in
order to access the anchor point provided behind
the passenger seat.
Abb. 4: Fasten the Top Tether to the anchor point
5. Fasten the child seat’s Top Tether to the anchor
point. Due to the location of the anchor point, this
may require additional effort in order to ensure
the tether strap is properly attached to the
anchor. Make sure that the top tether strap is not
twisted.
6. Adjust the passenger‘s seat to the upper rear
position.
7. Tighten the tether strap in accordance with the
child seat manufacturer’s instructions. Eliminate
any slack in the tether.
8. Secure the child seat using the seatbelt.
f Please see chapter „Installing a Child Seat
with the seat belt and activating the
automatic locking retractor“ on page 6.
9. Once the child seat is installed, ensure the
passenger airbag system PASS AIR BAG OFF
light is illuminated on the indicator light in the
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6
Child Restraint Systems (Child Seats)
overhead console. If not contact your authorized
Porsche dealer.
Automatic locking retractor
The seat belts for the passenger seat is equipped
with an automatic locking retractor for securing the
child restraint system. When activated, this retractor
allows you to securely fasten the child restraint
system in place so that inadvertent movements will
not occur. Before transporting a child on the
passenger seat:
Abb. 5: PASS AIR BAG OFF indicator light
Installing a Child Seat with the seat belt and
activating the automatic locking retractor
1. If a child restraint system must be installed on the
front passenger seat, adjust the passenger’s seat
as far away from the airbag as possible.
f Please see the Owner’s Manual chapter „Seats“.
2. Position the child seat according to the child
seat’s manufacturer instructions and follow all
instructions provided by the manufacturer when
installing the car seat.
3. Pull the seat belt retractor completely out. At this
point the locking mechanism is activated.
4. Insert the seat belt tongue into the buckle and
make certain that it is properly latched. Make no
more adjustments to the seat.
5. Allow the seat belt to retract until it is tight on the
child restraint system. You may further tighten
the belt by pulling on it to allow more of it to
retract. If you are able to pull the shoulder belt
out, the lockable retractor is not activated. Pull
the seat belt all the way out, and repeat
steps 4 and 5.
6. Make sure not to move the passenger seat after
installing the child seat and activating the locking
retractor. Otherwise, the seat belt system or the
child seat might be damaged by the strongly fixed
seat belt.
Releasing the seat belt
1. Unbuckle the seat belt latch.
2. Then make certain that the belt has fully
retracted. At this point the automatic locking
feature will be disengaged.
DANGER Adjusting Child Seat
After Fastening
e After fastening the child restraint system, do not
adjust the seat in any direction.
Moving the seat could tighten the seat belt against
the child restraint and cause the PASS AIR BAG OFF
indicator light to go off and the airbag becomes
activated.
e Check the condition of the passenger airbag
system shown by the indicator light in the
overhead console, if the light is not illuminated
contact our Porsche dealer.
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SEOCONTENT-END
General Reimbursement Plan of Porsche Cars North America Inc.
Porsche Cars North America, Inc. (“PCNA”) submits the following general reimbursement plan in accordance with 49 U.S.C. S 80120(d) and 49 C.F.R S 573.6(c)(8)(i) to reimburse owners and purchasers for costs incurred for remedies in advance of PCNA’s notification of safety-related defects and noncompliance with Federal Motor Vehicle Safety Standards under subsection (b) or (c) of 49 U.S.C. S 301 18 (“the Plan”).
1. Reimbursement Period.
a. The beginning date for reimbursement shall be determined as follows:
(i) For a noncompliance with a Federal Motor Vehicle Safety Standard, the beginning date for reimbursement shall be the date of the first test or observation by either NHTSA or the manufacturer indicating that a noncompliance may exist.
(ii) For a safety-related defect that is determined to exist following the opening of an Engineering Analysis (EA) by NHTSA’s Office of Defects Investigation (ODI), the beginning date for reimbursement shall be the date the EA was opened, or one (1) year before the date of PCNA’s notification to NHTSA pursuant to 49 C.F.R. S 573.6, whichever is earlier.
(iii) For a safety-related defect that is determined to exist in the absence of the opening of an EA, the beginning date for reimbursement shall be one (1) year before the date of PCNA’s notification to NHTSA pursuant to 49 C.F.R S 578.6.
b. The ending date for reimbursement shall be ten (10) calendar days after the date on which PCNA mailed the last of its owner notifications pursuant to 49 C.F.R. Part 577.
c. PCNA may choose to extend the reimbursement periods for a particular recall in its discretion.
2. Reimbursement Conditions.
PCNA will reimburse owners and purchasers for pre-notification repair or replacement subject to the following conditions:
a. PCNA will not reimburse for costs incurred within the period during which a PCNA original or a PCNA issued extended warranty would have provided for a free repair without any payment by the consumer of the defect addressed by the recall unless (i) the customer submitted the vehicle to a franchised dealer or authorized representative of PCNA, who then denied warranty coverage or (ii) the repair made under warranty did not remedy the defect addressed by the recall. Any warranty covered by this subsection must be in writing.
b. PCNA will not reimburse owners or purchasers:
(i) If the pre-recall notification repair was not of the same type (repair, replacement or refund of purchase price) as the recall remedy;
(ii) If the pre-recall notification repair did not address the defect or noncompliance that led to the recall or a manifestation of the defect or noncompliance; or
(iii) If the pre-recall notification repair was not reasonably necessary to correct the defect or noncompliance that led to the recall or a manifestation of the defect or noncompliance.
However, nothing stated in subsection 2.b shall require that the pre-recall notification repair be identical to the recall remedy.
3. Amount of Reimbursement.
The amount of reimbursement shall be limited to out of pocket costs incurred by the owner of the vehicle at the time of the pre-recall notification repair as set forth below:
a. For parts, labor, and miscellaneous fees such as disposal of waste and taxes for the pre-recall notification repair;
b. Regardless of subsection 8.a., the reimbursed costs for labor shall be limited to the standard local labor rate at the time of the pre-recall notification repair charged by the nearest authorized Porsche dealership for such a repair.
c. Regardless of subsection 8.a., the reimbursed costs for parts shall be limited to PCNA’s retail price for authorized parts at the time of the pre-recall notification repair.
d. Any other costs, whether associated, consequential, or otherwise, will not be reimbursed.
4. Documentation Necessary to Obtain Reimbursement.
The following documentation must be submitted to obtain reimbursement:
a. Name and address of the claimant;
b. Documentation establishing vehicle ownership by the claimant at the time of the pre-recall notification repair;
c. Documentation establishing vehicle make, model, model year and Vehicle Identification Number (VIN);
d. PCNA’s recall number or NHTSA’s recall number;
e. A receipt, such as a dealership Repair Order, invoice, or payment information for the pre-recall notification repair.
(i) Such documentation should provide sufficient information to reflect that the pre-recall notification repair addressed the same defect or noncompliance that is to be addressed by the recall. If the documentation does not do that, additional documentation should be provided by the claimant to make such connection clear.
(ii) If reimbursement is sought for the replacement of a vehicle part, the receipt must identify the replaced part and state the total amount paid for the part that replaced the defective or noncompliant part.
f. If the pre-recall notification remedy was obtained at a time when the vehicle could have been repaired or replaced at no charge under PCNA’s original or extended warranty program, the claimant must provide documentation indicating that (a) an authorized Porsche dealer or repair facility refused to remedy the problem addressed by the recall under the warranty or (b) the repair obtained under warranty did not correct the problem addressed by the recall.
5. Where Reimbursement Documents are to be Submitted.
PCNA will not reimburse claimants who do not submit adequate documentation to PCNA at the following address:
Porsche Cars North America, Inc.
Attn: Customer Commitment Department
One Porsche Drive
Atlanta, GA 30354
6. Response to Request for Reimbursement.
a. PCNA will act upon a claim for reimbursement within sixty (60) days of its receipt. If PCNA denies the claim, PCNA will send a notice to the claimant within sixty (60) days of receipt of the claim, which will contain a clear, concise statement of the reasons for the denial.
b. If the claim for reimbursement was incomplete when originally submitted, PCNA will advise the claimant within sixty (60) days of receipt of the claim of the documentation that is needed and offer the claimant an opportunity in writing to resubmit the claim with complete documentation.
c. Any disputes over the denial in whole or in part of a claim for reimbursement shall be resolved between the claimant and PCNA. PCNA acknowledges NHTSA’s statement that it will not mediate or resolve any disputes regarding the eligibility for, or the amount of, reimbursement.
7. Form of Reimbursement.
If the claim is approved in whole or in part, reimbursement will be provided in the form of a check.
8. Non-application.
Reimbursement for a pre-recall notification remedy shall not be provided to an owner pursuant to this Plan if the vehicle was bought by the first purchaser more than 15 calendar years before notice was given by PCNA under 49 U.S.C. S 301 18(c) or an order was issued under 49 U.S.C. S 301 181b).
9. Recalls Concerning Labels.
PCNA will not reimburse owners or purchasers for recalls based solely on noncompliant or defective labels.
10. Reimbursement Plan Availability to the Public.
PCNA will make a copy of this Plan available to members of the public upon request.
11 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| PORSCHE | 911 GT2 RS | 2018-2019 |
| PORSCHE | 911 GT3 | 2014-2016, 2018-2019 |
| PORSCHE | 911 GT3 RS | 2016, 2019 |
| PORSCHE | 911 R | 2016 |
| PORSCHE | CAYMAN | 2014 |
10 Associated Documents
Recall Quarterly Report #1, 2020-1
RCLQRT-19V875-3276.PDF 211.149KB
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Recall Quarterly Report #2, 2020-2
RCLQRT-19V875-2075.PDF 211.249KB
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Part 577 Owner Notification Envelope
RONE-19V875-6809.pdf 323.318KB
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Miscellaneous Document – Cayman OM Insert
RMISC-19V875-4078.pdf 3641.087KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V875-6904.pdf 101.59KB
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Miscellaneous Document – 911 OM Insert
RMISC-19V875-7127.pdf 3221.678KB
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Non-Compliance Notice 573 Report
nhtsa.gov/odi/rcl/2019/RCLRPT-19V875-4080.PDF" target="_BLANK" rel="noopener">RCLRPT-19V875-4080.PDF 221.354KB
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Recall Acknowledgement
RCAK-19V875-7038.pdf 334.055KB
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Manufacturer Reimbursement Plan
RMRP-19V875-0342.pdf 4067.841KB
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Recall Quarterly Report #3, 2020-3
RCLQRT-19V875-4906.PDF 211.339KB
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Last update on 2025-04-16 / Affiliate links / Images from Amazon Product Advertising API
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