AKB8 Stop Delivery – Re-Programming Instrument Cluster – 2017-2018 Porsche Panamera & 2019-2020 Cayenne

October 16, 2019 NHTSA CAMPAIGN NUMBER: 19V735000

No Visual Warning of Brake Pad Wear/FMVSS 135

If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.

 

NHTSA Campaign Number: 19V735

Manufacturer Porsche Cars North America, Inc.

Components ELECTRICAL SYSTEM, SERVICE BRAKES

Potential Number of Units Affected 44,128

 

Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, “Light vehicle brake systems.”

 

Remedy

Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is expected to begin December 15, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Porsche has a Recall


Stop Delivery

Cayenne (9YA und 9YB), Panamera (971)

AKB8 Stop Delivery – Re-programming instrument cluster

 

Reason:

Software programming error

The subject vehicles do not meet the requirements of S5.5.3 of FMVSS No. 135 because the brake wear warning indicator is not continually illuminated in the subject vehicles in all instrument cluster display menu sub-levels.

The instrument cluster must be re-programmed with updated software, to ensure the required display of worn-out brake pads.

 

Remedial action:

Re-programming the instrument cluster with PIWIS Tester 3.

 

Required tools:

  • Battery charger with a current rating of at least 90 A and a current and voltage-controlled
    charge map for lithium starter batteries, e.g. VAS 5908 – Battery charger 90A
  • 9900 – PIWIS Tester 3 with PIWIS Tester test software version 38.750.025 (or higher)
    installed

 

Information

The new Cayenne is equipped as standard with a lithium starter battery, which must only be charged using suitable battery chargers.

For further information about the battery chargers to be used, see:

⇒ Workshop Manual ‘2706IN General information on the 12-volt lithium-ion battery

⇒ Workshop Manual ‘270689 Charging vehicle electrical system battery

 

Preliminary work


  1. Follow the safety instructions for control unit programming ⇒ Workshop Manual ‘9X00IN Basic instructions and procedure for control unit programming‘
  2. Connect a battery charger that is suitable for lithium starter batteries with a current rating of at least 90 A (e.g. VAS 5908 – Battery charger 90A) to the jump-start terminals in the engine compartment.
  3. Position the driver’s key in the rear area of the left cupholder in the centre console between the holding struts (emergency start tray) in order to guarantee a permanent radio link between the vehicle and driver’s key
  4. Switch on the ignition.
  5. 9900 – PIWIS Tester 3 must be connected to the vehicle communication module (VCI) via the cable. Then connect the communication module to the vehicle and switch on the PIWIS Tester.
  6. On the PIWIS Tester start screen, call up the ‘Diagnostics‘ application. The vehicle type is then read out, the diagnostic application starts and the control unit selection screen is populated.

 

Re-programming instrument cluster


1. For specific information on control unit programming during this campaign, see the table below:

The basic procedure for control unit programming is described in the Workshop Manual ⇒ Workshop Manual ‘9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester’.

Required PIWIS Tester software version: 38.750.025 (or higher)
Type of control unit programming: Control unit programming using the “Campaign” function in the Additional menu on the PIWIS Tester by entering a programming code.
Programming code: Cayenne (9YA and 9YB): Y5L2W

Panamera (971): H9W3B

Programming sequence: Read and follow the information and instructions on the PIWIS Tester during the guided programming sequence.

The instrument cluster is re-programmed and then recoded automatically during the programming sequence.

Do not interrupt programming and coding.

Programming time (approx.): 60 minutes
Software version programmed during this campaign: Instrument cluster (Cayenne) 0907

Instrument cluster (Panamera): 0255

Following control unit programming, the software version can be read out of the instrument cluster in the ‘Extended identification’ menu using the PIWIS Tester.

Procedure in the event of abnormal termination of control unit programming: Repeat control unit programming by entering the programming code again.
Procedure in the event of error messages appearing during the programming sequence: ⇒ Workshop Manual ‘9X00IN Basic instructions and procedure for control unit programming using the PIWIS Tester – section on “Fault finding”‘.

 

Subsequent work


  1. Read out and erase all fault memories.

1.1 In the control unit selection screen (‘Overview‘ menu), press F7 to call up the ‘Additionalmenu‘.

1.2 Select the function “Read all fault memories and erase if required” and press F12 (“Next”) to confirm your selection

1.3 Once you have read out the fault memories, check the fault memory entries.

 

Information

If control units are found to have faults that are not caused by control unit programming, these must first be found and corrected. This work cannot be invoiced under the workshop campaign number.

1.4 Press F8 to delete fault memory entries..

1.5 Press F12 (“Yes”) in response to the question as to whether you really want to delete all fault memory entries. The faults stored in the fault memories of the various control units are deleted.

1.6 Switch off the ignition.

1.7 Disconnect the PIWIS Tester from the vehicle.

1.8 Switch off and disconnect the battery charger.

1.9 Enter the campaign in the Warranty and Maintenance booklet.

 

Information

The values for the Tire Pressure Monitoring (TPM) system may be lost during re-coding of the instrument cluster. If the Tire Pressure Monitoring (TPM) system is reset, the wheel electronics must be re-taught and adapted to the system.

Preconditions and procedure for teaching the wheel electronics units:

  • Vehicle is stationary for at least 5 minutes.
  • Select the type of tires fitted (type and size) in the TPM menu in the PCM. The message “No monitoring. System is learning from 25 km/h or 15 mph” then appears in the multi-function display.
  • Drive at a speed of more than 25 km/h (15 mph) – ideally without stopping – until the tire pressure values are displayed (learning time: less than 2 minutes)

The system learns the wheel electronics only while driving. Intermediate stops and deviations from the described teaching procedure can result in a much longer learning time.

Teaching can be performed during the test drive or later while the customer is driving. Please inform your customer about this if necessary.

 



4 Affected Products

Vehicles

MAKE MODEL YEAR
PORSCHE CAYENNE 2019-2020
PORSCHE PANAMERA 2017-2018

4 Associated Documents

Remedy Instructions and TSB

RCRIT-19V735-0170.pdf 1258.913KB

Download (PDF, 1.2MB)


Recall Acknowledgement

RCAK-19V735-9326.pdf 286.961KB

Download (PDF, 280KB)


Manufacturer Notices(to Dealers,etc) – announcement to dealers_PPN

RCMN-19V735-2118.pdf 343.003KB

Download (PDF, 335KB)


Non-Compliance Notice 573 Report

RCLRPT-19V735-1282.PDF 215.82KB

Download (PDF, 211KB)


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V735&docType=RCL



 


 

For reprogramming and flashing Porsche vehicles without a factory diagnostic device, Porsche recommends the following devices:

Recommended Pass Thru Devices:

J2534 Device

CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool

Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Drew Tech CarDaq-M 2 SAE J2534-1/2 Reflash Reprogramming Tool OEM Diagnostics
VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Autel (AULMF2534) MaxiFlash Pro
Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool

 

Porsche is not responsible for any content on these two external sites

Pass Thru – Check ECU

Pass Thru – ECU Check verifies the vehicle compliance with the latest air polution restrictions of the following organisations:

Environmental Protection Agency (EPA)
California Air Resources Board (CARB).

Pass Thru – Check ECU checks the Vehicle Identification Number (VIN) stored in the vehicles Digital Motor Electronic (ECU) against the PAG database.

Pass Thru – Check ECU is free of charge and does not require any login.

How to perform a Pass Thru – ECU Check:

  • Enter the Vehicle Identification Number (VIN).
  • In case of EPA offical enter the CVN ID.
  • In case of CARB offical enter the Cal ID.
  • Click the “CHECK ECU Version” button.

If the VIN is valid you see:

VIN IS VALID – User has the latest Update

How to find the VIN:

The VIN is labeled inside the windscreen at the bottom right side: see sample.

How to get the CVN ID / Cal ID:

CVN / Cal IDs can be retrieved with a generic scan tool device.

techinfo2.porsche.com

 

Bestseller No. 1
Autel Maxisys CV MS908CV Heavy Duty Diagnostic Tool with J-2534 ECU Programming, BT, WiFi Connection
  • The Autel Maxisys MS908CV is especially made for working on Heavy Duty vehicles. It contains a whole set of heavy duty vehicle connectors and provides access to all the commonly performed service functions: Oil Reset, EPB, Brake Bleeding, DPF & SCR, Immo & keys, Injector Throttle and other regular maintenance functions
  • The complete diagnostic tool kit includes a compact sized MaxiFlash Elite which performs J2534 and J2534-2 pass-thru programming and provides BT VCI communication between the vehicle and the MaxiSys CV tablet.
  • The diagnostic scan tool provides the special functions that complete repairs including Injector Quantity Adjustment, DPF Regeneration, Adaptations, Calibrations, Maintenance Resets.
  • The automotive scanner read and clear codes, view and graph live data, perform tool-guided maintenance services, complete an array of special functions and diagnose manufacturer-specific systems including Allison transmissions, Bendix ABS Brake systems, Detroit Diesel Engines and Eaton and Wabash ABS trailer brakes.
  • Extensive vehicle coverage for more than 80 US, Asian and European commercial vehicles and industrial machine brands.
Bestseller No. 2
VXDIAG VCX Nano GDS2 and Tech2Win Diagnostic Programming System for GM/Opel
  • VXDIAG VCX NANO Box is PC-to-vehicle interface compatible with multiple software applications, minimizing your investment in multiple brand-specific diagnostic interfaces
  • VXDIAG VCX Nano for GM/OPEL compatible with GDS and Tech2win software, support for GM/OPEL Diagnose and programming,for programming function, you would need buy software subscription online
  • Fully compatible with SAE-J2534-1 & SAE-J2534-2; Quick access to vehicle data for maintenance or management reports; Support all current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
  • About Software: Our hardware is compatible with original software and for SPS programming online you need purchase subscription online.
  • Installation Tips: Tech2win software can only be installed on 32bit computer(win7 or win10 both ok) and please attention Tech2win software can not be installed on virtual machine, need install on physica system. For any technical problem, please feel free to contact us at any time, we have engineer can assist you online.
Bestseller No. 3
mycheng MOYCHENG Mini VCI Car OBD Diagnostic Scanner OBD2 USB Interface Scan Tool for Toyota TIS Techstream Diagnostic Cable & Software,Operating System: Windows XP, Win7 32bit and 64bit.
  • Enable to read diagnostic trouble codes.
  • High reliability of products using SMD chip.
  • Using online feedback function for technical support.
  • Support all the diagnostic communication protocols needed for Toyota (since 1996).
  • Operating System: Windows XP, Win7 32bit and 64bit. Latest Version: V13.00.022
Bestseller No. 4
KKmoon Mini VCI Car OBD Diagnostic Scanner OBD2 USB Interface Scan Tool for TOYOTA TIS Techstream Diagnostic Cable & Software
  • Enable to read diagnostic trouble codes.
  • High reliability of products using SMD chip.
  • Using online feedback function for technical support.
  • Upgrade the firmware via the Internet to improve product.
Bestseller No. 5
Elec tech Car Scanner for GM MDI Diagnostic WiFi Scanner Car Interface Tool DTC/Programming ECU OBD Automotive Scanner
  • Automatic vehicle recognition
  • DTC reading and removal
  • Complete list of live data streaming for all main ECU
  • Recordable / playback of live data
  • New software flash for existing ECU to fix drivability issues
Bestseller No. 6
VXDIAG VCX NANO Multiple GDS2 and TIS2WEB Diagnostic/Programming System for GM/Opel
  • Fully compatible with SAE-J2534-1 & SAE-J2534-2
  • USB vehicle-to-PC connectivity
  • All current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
  • CE and FCC compliance for hardware
  • Firmware Updatable
Bestseller No. 7
VXDIAG VCX Nano Diagnose and Programming Tool Compatible for Toyota and Lexus SAE J2534 WiFi Version
  • VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
  • WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
  • OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
  • Small size, easy to carry and convenient for us
  • One year warranty
Bestseller No. 8
Autel MaxiSys Pro MK908P Automotive Diagnostic Tool (Same Functions as MaxiSys Elite) with WiFi Bluetooth Jbox J2534 VCI ECUs BCM PCM Reprogramming and Coding
  • 【Advanced Diagnostic Scanner for ECU Programming】 MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars’ lifespan/performance. form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars’ lifespan/performance.
  • 【Comprehensive Features】 Besides Coding and ECU programming functions, the scan tool supports reprogram keys, Bi-directional control, active test, ABS bleeding, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Save the money cost in buying an additional expensive adapter. Warm tips Benz-14 & Chang'an-3 Adapters only for UK version, not US version.
  • 【User Friendly】 The Live Data Stream displayed the real time PID data from ECU and the displayed data included analog inputs and outputs, digital inputs and outputs, and system status information broadcast. The graphic display greatly improved the readability and understandability of above parameters. This is definitely a perfect scan tool for enthusiasts interested in knowing how their car is running.
  • 【Operate Easily】 The hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that’s really helpful, whenever you encounter problems, you can find solutions from it.
  • 【Compatible with Some Add-ons】 Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
Bestseller No. 9
VXDIAG VCX Nano Diagnose and Programming Tool Compatible with J2534
  • VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
  • VXDIAG VCX Nano support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
  • OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
  • Small size, easy to carry and convenient for us
  • We provide full time online support, if you have any questions about our device, please feel free to contact us online via ask us a question or send us email
Bestseller No. 10
CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
  • The CarDAQ-Plus2 is the next generation Drew Technologies J2534-1 and J2534-2 device with advanced support for J2534 v05.00 and DoIP.
  • Features High Speed USB and support for global vehicles.
  • Meets all of today's SAE J2534 standards.
  • Rugged plastic case included for safe and convenient transporting.
  • Free J2534 Toolbox application, online software updates and phone support.

Last update on 2019-10-31 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-10-31 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.