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June 12, 2019 NHTSA CAMPAIGN NUMBER: 19V446000
Unintentional Rollaway Due to Detached Shift Cable
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
NHTSA Campaign Number: 19V446
Manufacturer Porsche Cars North America, Inc.
Components POWER TRAIN
Potential Number of Units Affected 99,665
Summary
Porsche Cars North America, Inc. (Porsche
) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles.
The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Remedy
Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche
customer service at 1-800-767-7243. Porsche
’s number for this recall is AKB1.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Porsche has a Recall
AKB1 – Replacing Plastic Bushing on the Selector Lever Cable (Recall Campaign)
Model Line: | Cayenne (9PA) Panamera (970) |
Model Year: | As of 2003 up to 2016 |
Equipment: | Porsche![]() 6-speed automatic transmission, Tiptronic S (I-no. G0R) – Cayenne (9PA) |
Subject: | Selector lever cable |
Information: | Due to insufficient strength of the material of a plastic bushing for the selector lever cable, the durability of the cable cannot be guaranteed over the service life of the vehicle.
If the plastic bushing breaks, the resulting play can result in an impaired connection between the selector lever and transmission. As a result, the transmission range selected may not be correctly engaged. |
Remedial Action: | Replace plastic bushing on selector lever cable with an optimised plastic bushing. |
Affected Vehicles: | Only the vehicles assigned to the campaign (see also PCSS Vehicle Information). This campaign affects 99,665 vehicles in North America. |
Installation position:
1 – Selector lever cable
2 – Plastic bushing (replace)
Parts required
Parts Info: |
|
Required materials and tools
Materials: | Required materials (usually already available in the Porsche![]() | ||||||
* For warranty invoicing, enter the Part No. AKB10000001, “expendable items” designation, as an additional part costing USD $0.19. | |||||||
Tools: |
|
Replacing plastic bushing on the selector lever cable (Cayenne)
Work Procedure:
1 Raise the vehicle on a lifting platform ⇒ Workshop Manual ‘4X00IN Lifting the vehicle’.
2 Move selector lever to position “D”.
2.1 Insert ignition key into the ignition lock.
2.2 Actuate the service brake.
2.3 Start the engine.
2.4 Move selector lever to position “D”. “D” appears in the instrument cluster.
2.5 Switch off engine.
CAUTION
Hot components
- Risk of burns
⇒ Let hot components cool down.
⇒ Wear personal protective gear.
3 Disengage selector lever cable at the transmission lever.
3.1 Cayenne Turbo only: Remove heat shield on the transmission. To do this, unscrew three fastening screws ⇒ Heat shield on transmission, left -arrow-.
3.2 Remove tab washer ⇒ Connecting selector lever cable to transmission -A- on the cable.
3.3 Detach selector lever cable from the ball joint using VAS 6933 – disassembly tool.
4 Replace plastic bushing on the selector lever cable.
4.1 Guide selector lever cable ⇒ Disengaging selector lever cable -1- past the left side of the transmission ⇒ Disengaging selector lever cable -2- (⇒ Disengaging selector lever cable -arrow-) and pull it to the rear towards the transmission support.
4.2 Cut off plastic bushing ⇒ Removing plastic bushing -1- at the pendulum joint ⇒ Removing plastic bushing -2- using a utility knife on the side of the opening as shown.
4.3 Press plastic bushing out of the pendulum joint.
4.4 Clean the bore on the pendulum joint ⇒ Cleaning bore on pendulum joint -arrow-thoroughly using a clean, lint-free cloth.
4.5 Coat new plastic bushing all the way around with grease ⇒ Coating bore and new plastic bushing -1-. Make sure that no grease gets into the inner area of the plastic bushing.
4.6 Coat all around the bore on the pendulum joint ⇒ Coating bore and new plastic bushing -2- lightly with grease.
4.7 To protect against damage to the plastic bushing, wrap adhesive tape around both gripping jaws of a water pump pliers.
4.8 Get a second person to hold the pendulum joint while you align the plastic bushing parallel to the bore and position it flush on the bore on the pendulum joint. Then, press in the plastic bushing evenly using the water pump pliers ⇒ Pressing in new plastic bushing -3- (⇒ Pressing in new plastic bushing).
Before pressing it in, check that the plastic bushing is not tilted. If it is, stop pressing and re-position the plastic bushing.
4.9 After pressing in the plastic bushing, check that it is fitted correctly and align the sealing lip using a plastic wedgeChecking and cleaning all the way around if necessary. If the plastic bushing that is installed shows signs of damage, it must be replaced by a new one.
4.10 Clean the plastic bushing ⇒ Checking and cleaning all the way around -1- to remove all grease residue using a clean lint-free cloth.
5 Engage selector lever cable at the transmission lever.
5.1 Press in plastic bushing on the selector lever cable at the transmission lever ⇒ Connecting selector lever cable to transmission -arrow-.
5.2 Push on tab washer ⇒ Connecting selector lever cable to transmission -A- on the cable holder on the transmission side.
5.3 Cayenne Turbo only: Install heat shield on transmission. To do this, screw in and tighten three fastening screws ⇒ Heat shield on transmission, left -Arrows-.
Information
Make sure that the tab washer was installed correctly.
If necessary, loosen the fastening screws, adjust the tab washer to the correct position and re-tighten the fastening screws.
6 Lower the vehicle and remove it from the lifting platform.
7 Enter the campaign in the Warranty and Maintenance booklet.
Replacing plastic bushing on the selector lever cable (Panamera)
Work Procedure:
1 Raise the vehicle on a lifting platformWorkshop Manual ‘4X00IN Lifting the vehicle’.
2 Move selector lever to position “D”.
2.1 Insert ignition key into the ignition lock.
2.2 Actuate the service brake.
2.3 Start the engine.
2.4 Move selector lever to position “D”. “D” appears in the instrument cluster.
2.5 Switch off engine.
CAUTION
Hot components
- Risk of burns
⇒ Let hot components cool down.
⇒ Wear personal protective gear.
3 Disengage selector lever cable at the transmission lever.
3.1 Press selector lever cable off the selector lever on the transmission using VAS 6933 – disassembly tool (⇒ Disconnecting selector lever cable from transmission).
3.2 Press the pendulum joint on the selector lever cable upwards and pull it to the rear and out of the support ⇒ Pulling out selector lever cable.
4 Replace plastic bushing on the selector lever cable
4.1 Guide selector lever cableDisengaging selector lever cable -1- past the left side of the transmission ⇒ Disengaging selector lever cable -2- (⇒ Disengaging selector lever cable -arrow-) and pull it to the rear towards the transmission support.
4.2 Cut off plastic bushing ⇒ Removing plastic bushing -1- at the pendulum joint ⇒ Removing plastic bushing -2- using a utility knife on the side of the opening as shown.
4.3 Press plastic bushing out of the pendulum joint.
4.4 Clean the bore on the pendulum joint ⇒ Cleaning bore on pendulum joint -arrowthoroughly using a clean, lint-free cloth.
4.5 Coat new plastic bushing all the way around with grease ⇒ Coating bore and the new plastic bushing -1-. Make sure that no grease gets into the inner area of the plastic bushing.
4.6 Coat all around the bore on the pendulum joint ⇒ Coating bore and the new plastic bushing -2- lightly with grease.
4.7 To protect against damage to the plastic bushing, wrap adhesive tape around both gripping jaws of a water pump pliers.
4.8 Get a second person to hold the pendulum joint while you align the plastic bushing parallel to the bore and position it flush on the bore on the pendulum joint. Then, press in the plastic bushing evenly using the water pump pliers ⇒ Pressing in new plastic bushing -3- (⇒ Pressing in new plastic bushing).
Before pressing it in, check that the plastic bushing is not tilted. If it is, stop pressing and re-position the plastic bushing.
4.9 After pressing in the plastic bushing, check that it is fitted correctly and align the sealing lip using a plastic wedge ⇒ Checking and cleaning all the way around if necessary. If the plastic bushing that is installed shows signs of damage, it must be replaced by a new one.
4.10 Clean the plastic bushing ⇒ Checking and cleaning all the way around -1- to remove all grease residue using a clean lint-free cloth.
5 Engage selector lever cable at the transmission lever.
5.1 Push the pendulum joint on the selector lever cable into the support on the transmission in direction of travel ⇒ Pushing in selector lever cable.
5.2 Press in plastic bushing on the selector lever cable at the transmission lever ⇒ Pressing in selector lever cable.
6 Lower the vehicle and remove it from the lifting platform.
7 Enter the campaign in the Warranty and Maintenance booklet.
SEOCONTENT-START
Warranty processing
Scope: Working time:
Replacing plastic bushing on selector lever cable
Includes: Raising and lowering the vehicle on the lifting platform
Labor time: 62 TU
Parts required:
00004330453 Plastic bushing (ball socket) 1 ea.
Required materials:
AKB10000001* Grease*
e.g. 00004320593 Lubricant (Klueberplus S
06-100)
1 ea.
* For warranty invoicing, enter the Part No. AKB10000001, “expendable items” designation, as an
additional part costing USD $0.19.
Damage Code AKB1 099 000 2
10/1/2019 AKB1 Recall campaign – Replacing plastic bushin… | PPN Portal
https://ppn.porsche.com/portal/docs/DOC-256203 1/5
AKB1 Recall campaign – Replacing plastic
bushing on selector lever cable Version 3
AKB1 Recall campaign – plastic sleeve on the selector lever cable
English (US)
Overview
Porsche Mobility
Parts required
Required additional materials
Ordering required parts
Warranty processing
Scope 1:
Further information
10/1/2019 AKB1 Recall campaign – Replacing plastic bushin… | PPN Portal
https://ppn.porsche.com/portal/docs/DOC-256203 2/5
Required additional materials
Parts required
Porsche Mobility
Overview
Due to insu????ciently durable material of the plastic bushing for the selector lever cable which could degrade over time, the
durability of the selector lever cable cannot be guaranteed over the service life of the vehicle.
There is a possibility that the chosen gear selector lever position cannot be properly positioned if the shi
SEOCONTENT-END
57 Affected Products
Vehicles
PORSCHE![]() | CAYENNE | 2004-2006, 2008-2010 |
PORSCHE![]() | CAYENNE S | 2003-2006 |
PORSCHE![]() | CAYENNE TURBO | 2003-2006 |
PORSCHE![]() | CAYENNE TURBO S | 2006 |
PORSCHE![]() | PANAMERA | 2011-2016 |
PORSCHE![]() | PANAMERA 4 | 2011-2016 |
PORSCHE![]() | PANAMERA 4S | 2010-2016 |
PORSCHE![]() | PANAMERA GTS | 2013-2016 |
PORSCHE![]() | PANAMERA S | 2010-2016 |
PORSCHE![]() | PANAMERA TURBO | 2010-2016 |
PORSCHE![]() | PANAMERA TURBO S | 2012-2016 |
11 Associated Documents
Recall Acknowledgement
RCAK-19V446-1626.pdf 287.531KB
Defect Notice 573 Report
RCLRPT-19V446-6346.PDF 215.632KB
Recall 573 Report – AMENDMENT 1
RCLRPT-19V446-1694.PDF 215.919KB
Recall Quarterly Report #2, 2019-4
RCLQRT-19V446-9906.PDF 211.264KB
Recall Quarterly Report #3, 2020-1
RCLQRT-19V446-1666.PDF 211.35KB
Remedy Instructions and TSB
RCRIT-19V446-0662.pdf 362.996KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V446-5739.pdf 405.289KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V446-2649.pdf 99.136KB
Manufacturer Notices(to Dealers,etc) – AKB1 Recall campaign – Replacing plastic bushing on selector lever cable dated 8-7-19 through 8-20-19.
Recall 573 Report – AMENDMENT 2
RCLRPT-19V446-8143.PDF 216.851KB
Recall Quarterly Report #1, 2019-3
RCLQRT-19V446-4426.PDF 211.159KB
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