February 20, 2019 NHTSA CAMPAIGN NUMBER: 19V113000
A fuel leak in the presence of an ignition source can increase the risk of fire.
NHTSA Campaign Number: 19V113
Manufacturer Porsche
Cars North America, Inc.
Components FUEL SYSTEM, GASOLINE, STRUCTURE
Potential Number of Units Affected 14,388
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2019 718 Boxster, 718 Boxster S, 718 Cayman and 718 Cayman S vehicles and 2018-2019 718 Boxster GTS and 2018-2019 718 Cayman GTS vehicles. In the event of a crash, a crossmember may detach from the luggage compartment bracket, possibly causing a fuel leak.
Remedy
Porsche will notify owners, and dealers will secure the crossmember with additional rivets, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AKA3.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Porsche has a Recall
Technical Information | Service 25/19 ENU AKA3 |
5 |
AKA3 – Reworking Luggage Compartment Bracket (Stop Delivery/Recall Campaign)
| Model Line: | 718 Boxster (982)/718 Cayman (982) |
| Model Year: | As of 2017 up to 2019 |
| Subject: | Luggage compartment bracket |
| Information: | Due to an inadequate connection between the lower longitudinal member and cross member, legal requirements relating to the integrity of the fuel system will not be met in the event of a head-on collision. |
| Remedial Action: | Secure the lower longitudinal member to the cross member using additional blind rivets. |
| Affected Vehicles: | Only the vehicles assigned to the campaign (see also PIWIS Vehicle information). This campaign affects 16,171 vehicles in North America. |
Required parts and materials
| Parts Info: |
| ||||||
| Materials: | Required materials (usually already available in the Porsche dealership):
* For warranty processing, the Part No. AKA30000001 with the “expendable items” designation can be invoiced as an additional part in the warranty claim. Maximum cost: USD $2.00. |
Required tools
| Tools: |
|
IMPORTANT SAFETY RECALL
Mr.
April 16, 2019
This notice applies to your vehicle:
Recall Number: 19V-113
| Subject: | Porsche Safety Recall AKA3 – Reworking luggage compartment bracket —2017, 2018, and 2019 Model Year Porsche 718 Boxster and 718 Cayman Vehicles |
Dear Mr.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Porsche has decided that a defect which relates to motor vehicle safety exists in certain 2017, 2018, and 2019 Model Year Porsche Boxster and Cayman vehicles. Our records show that you are the owner of a vehicle affected by this action.
| What is the issue? | On the affected vehicles, the connection of the cross members in the front of the vehicle are not within intended specification. This could affect fuel system integrity in the event of a crash, possibly causing a fuel leak. A fuel leak in the presence of an ignition source can increase the risk of fire. |
| What will we do? | Porsche is remedying this issue by having Porsche dealers add rivets to the affected cross member, bringing it back into specification, free of charge. |
| What should you do? | Please make contact with your authorized Porsche dealership to schedule a remedy appointment, and to arrange in advance for a Porsche loaner vehicle should you require alternate transportation during the repair period. Affixing additional rivets is expected to take approximately two hours to complete. |
| Lease vehicles and address changes | If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter promptly via first-class mail to the lessee. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records. |
| Reimbursement | This recall will be carried out at no expense to the customer. If you previously paid to have this repair performed, you may be eligible for reimbursement. For more information, please contact the Porsche Customer Commitment Department as instructed below. |
| Can we assist you further? | If you require any assistance in making an appointment to have this recall performed, please call 1-800 PORSCHE. If you have other concerns, please call or write:
Porsche |
If you still cannot obtain satisfaction, and your dealer or Porsche is unable to remedy the defect without charge or within a reasonable amount of time, you may file a complaint with:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
or call the toll-free Vehicle safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.
We apologize for any inconvenience this matter may cause you. However, we are taking this action to help ensure your safety and continued satisfaction with your vehicle.
Very truly yours,
PORSCHE CARS NORTH AMERICA, INC.
Glenn Garde
Vice President, After Sales
SEOCONTENT-START
Technical Information
Service
25/19 ENU AKA3 5
AKA3 – Reworking Luggage Compartment Bracket (Stop Delivery/Recall Campaign)
Model Line:
Model Year:
Subject:
Information:
Remedial
Action:
Affected
Vehicles:
718 Boxster (982)/718 Cayman (982)
As of 2017 up to 2019
Luggage compartment bracket
Due to an inadequate connection between the lower longitudinal member and cross member,
legal requirements relating to the integrity of the fuel system will not be met in the event of a
head-on collision.
Secure the lower longitudinal member to the cross member using additional blind rivets.
Only the vehicles assigned to the campaign (see also PIWIS Vehicle information). This campaign affects
16,171 vehicles in North America.
Required parts and materials
Parts Info: Part No. Designation Qty.
00004323002 Blind rivet up to 6 ea.
(Asmany as required)
Materials: Required materials (usually already available in the Porsche dealership):
• Corrosion protection wax (commercially available), e.g. Part No.: 00004330551 *
• Corrosion protection paint (commercially available)*
• Clean, lint-free cloth
• De-greasing cleaning agent
* For warranty processing, the Part No. AKA30000001 with the “expendable items” designation can be
invoiced as an additional part in the warranty claim. Maximum cost: USD $2.00.
AfterSales Mar 22, 2019
Page 1 of 7
Service 5 AKA3 ENU 25/19
Technical Information
• Battery-operated or hand drill
• Water-resistant pen
• Commercially available body brush (approx. 25 mm wide)
• Centerpunch
Preparatory work
Work Procedure: 1 Remove luggage compartment liner Workshop Manual ‘700519 Removing and installing trim
panel for front luggage compartment’.
Main wire harness in luggage
compartment (front)
2 Loosen main wire harness in front luggage
compartment in the marked area Main wire
harness in luggage compartment (front) -arrow- on
the longitudinal member at the left and right and set
it aside.
Reworking luggage compartment bracket at the left and right
Work
Procedure: Information
The procedure described below for reworking the luggage compartment bracket must always be
observed.
Information
On vehicles that were already fitted with a new luggage compartment bracket during body repairs, only
the two additional blind rivets are required on the upper longitudinal member Luggage compartment
bracket following body repairs -Arrows-.
Mar 22, 2019
Page 2 of 7 AfterSales
Required tools
Tools: • PNA 713 001 5 – Rivet Tool
• Commercially available HSS twist drill with a diameter of 7 mm
• 90° countersink tool or triangular scraper
Technical Information
Service
25/19 ENU AKA3 5
Luggage compartment bracket
following body repairs
The required dimensions A, B, C for the two bores must
be used as described in Step 1.1.
1 Prepare for installing the blind rivets on the lower
longitudinal member in the luggage compartment at
the left and right.
Marking drilling points on the longitudinal member
1.1 Mark the positions of the bores for the additional blind rivets, which will be used to secure the
lower longitudinal member to the lower cross member.
To do this, mark the positions for the bores using a water-resistant marker as shown.
AfterSales Mar 22, 2019
Page 3 of 7
Service 5 AKA3 ENU 25/19
Technical Information
The specified dimensions must always be observed. If not, the reinforcement Marking
drilling points on the longitudinal member -arrow- will be damaged while drilling and it will not
then be possible to secure the blind rivets properly.
• Dimension A= 12mm
• Dimension B = 28mm
• Dimension C = 11mm
• Dimension D = 56mm
• Dimension E = 44mm
1.2 Punch the markings you made on the longitudinal member using a center punch to make it
easier for the drill to get a grip during subsequent drilling.
WARNING
Risk of damage or injury from debris flying around during grinding, drilling and milling
• Risk of eye injuries
Wear protective goggles.
WARNING
Toxic substances
• Danger of poisoning or suffocation
Ventilate the work area well.
Never ingest or inhale.
Read specific information on the Hazard Sheet.
Wear personal protective gear.
Mar 22, 2019
Page 4 of 7 AfterSales
Technical Information
Service
25/19 ENU AKA3 5
Preparing for installing blind rivets
1.3 Carefully drill the longitudinal member at the
previously marked and punched positions
using the hand drill and a twist drill bit with a
diameter of 7mm.
Be particularly careful not to damage
adjacent components while drilling and make
sure to remove any drill chips immediately
using a vacuum cleaner. Use a suitable base,
if necessary, to protect components.
1.4 De-burr bores using a triangular scraper or a
90° tapered countersink.
1.5 Apply primer to the surfaces at the bores that
are exposed as a result of drilling.
Securing longitudinal member
to cross member
2 Secure longitudinal member to the cross member at
the left and right.
2.1 Insert blind rivet into the tip of the blind
riveting tool and fit it as far as it will go into
one of the bores using the blind riveting tool.
2.2 Hold the blind riveting tool at a right angle
to the longitudinal member and press down
firmly.
2.3 Press the trigger on the blind riveting tool to
fix the rivet.
2.4 After fixing each rivet, hold the blind riveting
tool with the tip facing downwards until the
spent mandrel falls out of the tip. Gather up spent mandrels and dispose of them.
2.5 Repeat the riveting procedure (Steps 2.1 to 2.4) for the second and third bore.
WARNING
Highly flammable or explosive materials
• Dangeroffire or explosion
Avoid contact with hot parts or sources of ignition.
Use suction to remove ignitable vapors.
Attach warning sign in a clearly visible position.
AfterSales Mar 22, 2019
Page 5 of 7
Service 5 AKA3 ENU 25/19
Technical Information
Applying corrosion protection wax
3 Apply corrosion protection at the left and right.
3.1 Shake the spray can well before use.
To ensure that the wax can be applied
completely and flows freely through the spray
pipe, apply corrosion protection wax to a
paper towel or similar item for approx. 2
seconds.
3.2 Insert the spray pipe through the bore
Applying corrosion protection wax -arrowon
the longitudinal member.
3.3 Press the spray can and pull the spray pipe
slowly and evenly out of the longitudinal
member while spraying.
Repeat this spraying process at least twice
until a homogenous layer of wax is applied
inside the longitudinal member.
3.4 Remove any excess or dripping corrosion
protection wax completely using a clean, lint-free cloth.
Concluding work
Work Procedure:
Main wire harness in luggage
compartment (front)
1 Securemain wire harness in front luggage
compartment in the marked area Main wire
harness in luggage compartment (front) -arrow- on
the longitudinal member at the left and right.
2 Install luggage compartment liner Workshop
Manual ‘700519 Removing and installing trim panel
for front luggage compartment’.
3 Enter the campaign in the Warranty and Maintenance
booklet.
Mar 22, 2019
Page 6 of 7 AfterSales
Technical Information
Service
25/19 ENU AKA3 5
Warranty processing
Scope 1: Working time:
Reworking luggage compartment bracket at the left and right
Includes: Removing and installing luggage compartment liner
Loosening and securing main wire harness in front luggage
compartment
Labor time: 145 TU
Parts required:
00004323002 Blind rivet up to 6 ea.
(Asmany as required)
Required materials:
AKA30000001* Expendable items*
(Corrosion protection paint,
corrosion protection wax, cleaner)
1 ea.*
(for warranty invoicing only)
* For warranty processing, enter the Part No. AKA30000001 with the “expendable items” designation
as an additional part costing USD $2.00 in the warranty claim.
Damage Code AKA3 099 000 1
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed. © 2019 Porsche Cars North America, Inc.
AfterSales Mar 22, 2019
Page 7 of 7
SEOCONTENT-END
6 Affected Products
Vehicles
8 Associated Documents
ISSUED Owner Notification Letter(Part 577)- Spanish
RCONL-19V113-6942.pdf 1538.52KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V113-9522.pdf 1214.387KB
Recall Acknowledgement
RCAK-19V113-9664.pdf 245.774KB
Defect Notice 573 Report
RCLRPT-19V113-7067.PDF 218.656KB
Remedy Instructions and TSB
RCRIT-19V113-3383.pdf 579.197KB
Recall Quarterly Report #1, 2019-2
RCLQRT-19V113-4426.PDF 211.136KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V113-7446.PDF 211.237KB
Manufacturer Notices(to Dealers,etc) – AKA3 Stop Sale – Reworking luggage compartment bracket dated 2-15-19 through 8-21-19.
Latest Recalls Documents
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