AKA3 – Reworking Luggage Compartment Bracket (Stop Delivery/Recall Campaign) – 2017-2019 Porsche 718 Boxster & 718 Cayman

February 20, 2019 NHTSA CAMPAIGN NUMBER: 19V113000

Fuel Leak After Crash

A fuel leak in the presence of an ignition source can increase the risk of fire.

 

NHTSA Campaign Number: 19V113

Manufacturer Porsche Cars North America, Inc.

Components FUEL SYSTEM, GASOLINE, STRUCTURE

Potential Number of Units Affected 14,388

 

Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2019 718 Boxster, 718 Boxster S, 718 Cayman and 718 Cayman S vehicles and 2018-2019 718 Boxster GTS and 2018-2019 718 Cayman GTS vehicles. In the event of a crash, a crossmember may detach from the luggage compartment bracket, possibly causing a fuel leak.

 

Remedy

Porsche will notify owners, and dealers will secure the crossmember with additional rivets, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AKA3.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Porsche has a Recall


Technical Information

Service
25/19 ENU AKA3

5

 

AKA3 – Reworking Luggage Compartment Bracket (Stop Delivery/Recall Campaign)

Model Line: 718 Boxster (982)/718 Cayman (982)
Model Year: As of 2017 up to 2019
Subject: Luggage compartment bracket
Information: Due to an inadequate connection between the lower longitudinal member and cross member, legal requirements relating to the integrity of the fuel system will not be met in the event of a head-on collision.
Remedial Action: Secure the lower longitudinal member to the cross member using additional blind rivets.
Affected Vehicles: Only the vehicles assigned to the campaign (see also PIWIS Vehicle information). This campaign affects 16,171 vehicles in North America.

 

Required parts and materials

Parts Info:
Qty. Designation Part No.
up to 6 ea.
(Asmany as required)
⇒ Blind rivet 00004323002
Materials: Required materials (usually already available in the Porsche dealership):

  • Corrosion protection wax (commercially available), e.g. Part No.: 00004330551 *
  • Corrosion protection paint (commercially available)*
  • Clean, lint-free cloth
  • De-greasing cleaning agent

* For warranty processing, the Part No. AKA30000001 with the “expendable items” designation can be invoiced as an additional part in the warranty claim. Maximum cost: USD $2.00.

 

Required tools

Tools:
  • PNA 713 001 5 – Rivet Tool
  • Commercially available HSS twist drill with a diameter of 7 mm
  • 90° countersink tool or triangular scraper
  • Battery-operated or hand drill
  • Water-resistant pen
  • Commercially available body brush (approx. 25 mm wide)
  • Center punch

IMPORTANT SAFETY RECALL

Mr.

 

April 16, 2019

This notice applies to your vehicle:
Recall Number: 19V-113

Subject: Porsche Safety Recall AKA3 – Reworking luggage compartment bracket —2017, 2018, and 2019 Model Year Porsche 718 Boxster and 718 Cayman Vehicles

 

Dear Mr.

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Porsche has decided that a defect which relates to motor vehicle safety exists in certain 2017, 2018, and 2019 Model Year Porsche Boxster and Cayman vehicles. Our records show that you are the owner of a vehicle affected by this action.

What is the issue? On the affected vehicles, the connection of the cross members in the front of the vehicle are not within intended specification. This could affect fuel system integrity in the event of a crash, possibly causing a fuel leak. A fuel leak in the presence of an ignition source can increase the risk of fire.
What will we do? Porsche is remedying this issue by having Porsche dealers add rivets to the affected cross member, bringing it back into specification, free of charge.
What should you do? Please make contact with your authorized Porsche dealership to schedule a remedy appointment, and to arrange in advance for a Porsche loaner vehicle should you require alternate transportation during the repair period. Affixing additional rivets is expected to take approximately two hours to complete.
Lease vehicles and address changes If you are the lessor and registered owner of the vehicle identified in this action, the law requires you to forward this letter promptly via first-class mail to the lessee. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records.
Reimbursement This recall will be carried out at no expense to the customer. If you previously paid to have this repair performed, you may be eligible for reimbursement. For more information, please contact the Porsche Customer Commitment Department as instructed below.
Can we assist you further? If you require any assistance in making an appointment to have this recall performed, please call 1-800 PORSCHE. If you have other concerns, please call or write:

Porsche Cars North America, Inc.
Attn: Customer Commitment Department
One Porsche Drive
Atlanta, GA 30354
1-800-PORSCHE

If you still cannot obtain satisfaction, and your dealer or Porsche is unable to remedy the defect without charge or within a reasonable amount of time, you may file a complaint with:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590

or call the toll-free Vehicle safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.

We apologize for any inconvenience this matter may cause you. However, we are taking this action to help ensure your safety and continued satisfaction with your vehicle.

Very truly yours,

PORSCHE CARS NORTH AMERICA, INC.

Glenn Garde
Vice President, After Sales


6 Affected Products

Vehicles

MAKE MODEL YEAR
PORSCHE 718 BOXSTER 2017-2019
PORSCHE 718 CAYMAN 2017-2019

5 Associated Documents

Recall Acknowledgement

RCAK-19V113-9664.pdf 245.774KB

Download (PDF, 240KB)


Defect Notice 573 Report

RCLRPT-19V113-7067.PDF 218.656KB

Download (PDF, 214KB)


Remedy Instructions and TSB

RCRIT-19V113-3383.pdf 579.197KB

Download (PDF, 566KB)


ISSUED Owner Notification Letter(Part 577)- Spanish

RCONL-19V113-6942.pdf 1538.52KB

Download (PDF, 1.47MB)


ISSUED Owner Notification Letter(Part 577)

RCONL-19V113-9522.pdf 1214.387KB

Download (PDF, 1.16MB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V113&docType=RCL


 

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Last update on 2019-07-27 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-07-27 / Affiliate links / Images from Amazon Product Advertising API

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