November 19, 2021 NHTSA CAMPAIGN NUMBER: 21V911000
Upper Control Arm Not Tightened Properly
A loose control arm connection may fail, causing a loss of vehicle stability and increasing the risk of a crash.
NHTSA Campaign Number: 21V911
Manufacturer Porsche Cars North America, Inc.
Components SUSPENSION
Potential Number of Units Affected 35
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Taycan vehicles. The front and rear upper control arm screw connections on the rear axle may be loose.
Remedy
Dealers will replace the screw connections, free of charge. Owner notification letters are expected to be mailed January 18, 2022. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMC3.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Porsche has a Recall
Overview
On the affected vehicles, there is a possibility that the screw connection on upper control arms of the rear axle were not tightened to specification and could loosen. To remedy this issue, the subject vehicles are being recalled to replace the screws and install them according to specification. In addition, the chassis components will be checked for associated damage and replaced in the event of visible damage.
Please note:
- A total of 35 vehicles are affected by the campaign AMC3
- Based on production data, 21 of 35 customers will be contacted immediately to asked to stop driving their vehicles
- Please follow the procedure described in the "Stop Use" section below and implement the Stop Use immediately
Stop Use
The use of the affected vehicles by the customer is not permitted until the remedial measure has been carried out.
Customers will be contacted immediately and advised to stop using their vehicles until the remedial measure has been carried out.
Affected vehicles may only be driven for loading and unloading within the transport chain.
Any further use is not permitted and test drives are not permitted.
Porsche Mobility - Stop Use
If requested, the mobility of the affected customer can be guaranteed by offering a suitable replacement vehicle.
1
Pre-Information: AMC3 Stop Use / Recall
Campaign - Rework screw connection on
control arms of rear axle
AMC3 Stop Use / Recall Campaign - Rework
screw connection on control arms of rear axle
Overview
On the affected vehicles, there is a possibility that the screw connection on upper control arms of the rear axle
were not tightened to specification and could loosen. To remedy this issue, the subject vehicles are being
recalled to replace the screws and install them according to specification. In addition, the chassis components
will be checked for associated damage and replaced in the event of visible damage.
Please note:
• A total of 35 vehicles are affected by the campaign AMC3
• Based on production data, 21 of 35 customers will be contacted immediately to asked to stop driving
their vehicles
Pre-Information: AMC3 Stop Use / Recall Campaign - Rework screw connection on control arms of rear axle
2
• Please follow the procedure described in the "Stop Use" section below and implement the Stop Use
immediately
Stop Use
The use of the affected vehicles by the customer is not permitted until the remedial measure has been carried
out.
Customers will be contacted immediately and advised to stop using their vehicles until the remedial measure
has been carried out.
Affected vehicles may only be driven for loading and unloading within the transport chain.
Any further use is not permitted and test drives are not permitted.
Porsche Mobility - Stop Use
If requested, the mobility of the affected customer can be guaranteed by offering a suitable replacement
vehicle.
Please invoice this additional service with the campaign scope via WWS.
Invoicing of any additional costs incurred as part of the Stop Use AMC3
Costs for transporting the vehicle
The vehicle must be collected from customer and transported to the Porsche Centre.
The incurred costs can be invoiced under part number AMC30000001in the campaign claim for the Stop Use
AMC3.
Please attach a copy of the invoice to the campaign claim in WWS.
Costs for customer mobility
If a mobility requirement arises for the customer during the campaign, this can be covered in accordance with
the rules of the Porsche Customer Mobility Program until the AMC3 measure has been implemented.
Model type Taycan (Y1A)
Model year from 2020 to 2021
Number of affected vehicles 35
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| PORSCHE | TAYCAN | 2020 |
4 Associated Documents
Recall Acknowledgement
RCAK-21V911-5568.pdf 645.396KB
Defect Notice 573 Report
RCLRPT-21V911-5119.PDF 213.587KB
RCLRPT-21V911-5119Recall 573 Report-Amendment 1
RCLRPT-21V911-6069.PDF 213.686KB
Manufacturer Notices(to Dealers,etc) - Pre-Information: AMC3 Stop Use / Recall Campaign - Rework screw connection on control arms of rear axle
RCMN-21V911-2836.pdf 128.232KB
RCMN-21V911-2836Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V911&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
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Last update on 2022-01-22 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-01-22 / Affiliate links / Images from Amazon Product Advertising API
