AKA4 – Air Bag Sensors May be Loose – 2018 Porsche Boxster, Cayman, & 911

March 6, 2019

Air Bag Sensors May be Loose

In the event of a crash, the air bags may not deploy, increasing the risk of injury.

 

NHTSA Campaign Number: 19V179

Manufacturer Porsche Cars North America, Inc.

Components AIR BAGS

Potential Number of Units Affected 417

 

Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 718 Boxster, Boxster S and Boxster GTS, 718 Cayman, Cayman S and Cayman GTS, 911 Carrera, Carrera T, Targa 4 GTS, Carrera 4, Carrera S, Carrera 4S, Carrera GTS, Carrera 4 GTS, Carrera Cabriolet, Carrera S Cabriolet, Carrera 4S Cabriolet, Carrera GTS Cabriolet, Carrera 4 GTS Cabriolet, Targa 4, Targa 4S, Turbo, Turbo S, Turbo S Exclusive Series, Turbo Cabriolet, Turbo S Cabriolet and GT3 vehicles. The side air bag impact sensors may not have been properly tightened to the vehicle.

 

Remedy

Porsche will notify owners, and dealers will tighten the air bag sensors, as necessary, free of charge. The recall began May 17, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is AKA4.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Porsche has a Recall


AKA4 – Checking Screws on Side Airbag Sensors and Reworking Them if Necessary (Stop Delivery/Recall Campaign)

Model Line: 718 (982)
Model Year: As of 2018 up to 2019
Subject: Screws on side airbag sensors
Information: There is a possibility that the side airbag sensors are not connected without play to the chassis due to high friction values when screwing them on.

In the event of accidents in which the restraint systems are triggered, their full protective effect may be impaired as a result.

Remedial Action:
  • Check screws on both side airbag sensors
  • Depending on the result of the check, rework the screw of the respective airbag sensor
Affected Vehicles: Only the vehicles assigned to the campaign (see also PIWIS Vehicle information). This campaign affects 492 vehicles in North America, 416 in the US.

 

Parts required

Parts Info:

No parts are required for checking the screws on the following vehicles:

  • Vehicles with sports bucket seat (I-no. 388, 389, 373, 374)

Parts required for vehicles with standard seat (I-no. 369, 370) or sports seat (I-no. 375, 376, 377, 378):

Part No. Designation Qty.
9A700775500 – Use

⇒ Cheese head bolt 7/16–20UNF

–  seat belt mount to door sill

–  standard seat, sports seat

2 ea.

 

Additional parts required if the screws on the airbag sensors must be reworked:

Part No. Designation Qty.
99908462901 – Use

⇒ Hexagon nut, M6

airbag sensor on side member

up to 2 ea.

 

Required tools

Tools:

 

Preparatory work

Work Procedure:

1       Disconnect battery ground strap.

For instructions, seeWorkshop Manual ‘270619 Removing and installing battery.

2 Vehicles with standard seat (I-no. 369, 370) or sports seat (I-no. 375, 376, 377, 378):

3 Loosen and unscrew seat belt mount at the door sill at the left and right.

4 For instructions, seeWorkshop Manual ‘691119 Removing and installing front three-point belt’.



IMPORTANT SAFETY RECALL

Mr.

May 14, 2019

This notice applies to your vehicle: WPOAA2A9
NHTSARecall Number: 19V-179

Subject: Porsche Safety Recall AKA4 – Side airbag sensors in your vehicle

Dear Mr.

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Porsche has decided that a defect which relates to motor vehicle safety exists in certain 2018 Model Year Porsche 718 Boxster, 718 Cayman, and 91 1 vehicles. Our records show that you are the owner of a vehicle affected by this action.

What is the issue? Lease vehicles and address changes On the affected vehicles, the side airbag sensors may not have been tightened to specification and could become loose over time. This could impair the effectiveness of the restraint system. In the event of a crash, the air bags may not deploy, increasing the risk of injury.
What will we do? Your authorized Porsche dealer will inspect the side airbag sensors and tighten them to specification, if necessary.
What should you do? Please contact your authorized Porsche dealer as soon as possible to schedule a remedy appointment and to arrange for a Porsche loaner vehicle if you need it. The remedy is expected to take approximately one hour to complete.
Lease vehicles and address changes
If you are the lessor and registered owner of the vehicle identified in this action, Federal law requires you to immediately forward this letter to the lessee. If you have changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply Card and mail it to us so we can update our records.
Reimbursement This recall will be carried out at no expense to the customer for parts and labor. If you previously paid to have this repair performed, you may be eligible for reimbursement. For more information, please contact the Porsche Customer Commitment Department as instructed below.
Can we assist you further? Please be aware that if, after we have notified you that replacement parts for your vehicle are available, you require any assistance in making an appointment to have this recall performed, please go online, call, or write:

https://contact.porsche.com/usa/dialogue/contactandinformation/contactus/

1-800-PORSCHE

Porsche Cars North America, Inc.
Attn: Customer Commitment Department
One Porsche Drive
Atlanta, GA 30354

You may also file a complaint with the National Highway Traffic Safety Administration:

Go online:http://www.safercar.gov.

Call the toll-free Vehicle Safety Hotline:1-888-327-4236 (TTY: 1-800-424-9153)

Write to:

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590

We apologize for any inconvenience this matter may cause you. However, we are taking this action to help ensure your safety and continued satisfaction with your vehicle.

Very truly yours,

PORSCHE CARS NORTH AMERICA, INC.

Glenn Garde
Vice President, AfterSales


3 Affected Products

Vehicles

MAKE MODEL YEAR
PORSCHE 718 BOXSTER 2018
PORSCHE 718 CAYMAN 2018
PORSCHE 911 2018

9 Associated Documents

Recall Acknowledgement

RCAK-19V179-2431.pdf 245.792KB

Download (PDF, 240KB)


Defect Notice 573 Report

RCLRPT-19V179-2931.PDF 228.341KB

Download (PDF, 223KB)


Remedy Instructions and TSB

RCRIT-19V179-0196.pdf 152.019KB

Download (PDF, 148KB)


Remedy Instructions and TSB

RCRIT-19V179-7024.pdf 227.436KB

Download (PDF, 222KB)


ISSUED Owner Notification Letter(Part 577)

RCONL-19V179-1847.pdf 1166.5KB

Download (PDF, 1.11MB)


Recall Quarterly Report #1, 2019-2

RCLQRT-19V179-5653.PDF 211.137KB

Download (PDF, 206KB)


Manufacturer Notices(to Dealers,etc) – AKA4 Stop Delivery – Checking screws on side airbag sensors and reworking them if necessary dated 3-8-19 though 4-8-19.

RCMN-19V179-1858.pdf 63.909KB

Download (PDF, 62KB)


Recall Quarterly Report #2, 2019-3

RCLQRT-19V179-4115.PDF 211.238KB

Download (PDF, 206KB)


Recall Quarterly Report #3, 2019-4

RCLQRT-19V179-1206.PDF 211.325KB

Download (PDF, 206KB)


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V179&docType=RCL

 


 

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Last update on 2020-04-10 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-04-10 / Affiliate links / Images from Amazon Product Advertising API

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