May 15, 2024 NHTSA CAMPAIGN NUMBER: 24V343000
Improperly Installed Transmission Shift Cable Clip
A transmission that does not lock into park as intended may result in a vehicle roll away, increasing the risk of a crash.
NHTSA Campaign Number: 24V343
Manufacturer Porsche
Cars North America, Inc.
Components POWER TRAIN
Potential Number of Units Affected 14
Summary
Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Boxster and Cayman vehicles. The safety clip that attaches the shift cable to the transmission may not be installed properly, which can prevent the transmission from locking in the park position when the shift lever is placed into park.
Remedy
Dealers will replace the shift cable, free of charge. Owner notification letters are expected to be mailed June 12, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche’s number for this recall is ARA7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Porsche has a Recall
Chronology :
End of April, 2024, Porsche was informed about two isolated cases outside the U.S. where the subject vehicles rolled away despite being placed in the park position (P). Both accidents only resulted in bodywork damage and no injuries.
The analysis of both cases revealed two possible causes in the production process of a limited number of potentially affected vehicles. More specifically, the subject vehicles had off-line rework performed that was outside of normal assembly. Porsche determined this resulted in the potential for damage and/or incorrect assembly of the subject cable and clip.
On May 8th, 2024, Porsche determined a safety defect and decided to recall the identified vehicles out of abundance of caution.
2 Affected Products
Vehicles
2 Associated Documents
Recall 573 Report
RCLRPT-24V343-8922.PDF 217.923KB
Recall Acknowledgement
RCAK-24V343-7535.pdf 645.663KB
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- For use in 95% of vehicles including most CVTs in operation with US registered light duty applications
- High performance conditioning agents prolong seal elasticity to prevent leaks
- Improved durability & transmission life with anti-wear technology to avoid costly repairs
- Enhanced high & low temp performance supports transmission fluid in all weather situations
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- ATF Applications: Dexron VI (Dexron III, Dexron) Mercon LV (Mercon SP, Mercon V, Mercon) JASO 1A (03), JASO 1A LV (13) Toyota T IV, Toyota T III, Toyota WS Honda/Acura DW 1/Z 1 Nissan Matic D, Matic J, Matic S Hyundai/Kia SP IV, SP III Mazda ATF M-V, M-III, FZ Mitsubishi SP IV, SP III, IIM, II, PA, J3 VW/Audi (6, 8 and 9 speed automatics) - BMW/Mini (6, 8 and 9 speed automatics) Jaguar/Land Rover (6, 8 and 9 speed automatics) Porsche (6, 8 and 9 speed automatics) Volvo (6, 8 and 9 speed automatics) Volvo Transmission Oil 97342, AT102 Mercedes-Benz (7 and 9 speed automatics)
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-343
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Porsche Cars North America, Inc. MAY 15, 2024 NHTSA Recall No. : 24V-343 Manufacturer Recall No. : ARA7 Manufacturer Information :
Manufacturer Name : Porsche Cars North America, Inc.
Address : One Porsche Drive
Atlanta GA 30354 Company phone : 1-800-767-7243
Population :
Number of potentially involved : 14 Estimated percentage with defect : 5 %
Vehicle Information : Part 573 Safety Recall Report 24V-343 Page 2 Vehicle 1 : 2024-2024 Porsche Boxster/Cayman Vehicle Type : LIGHT VEHICLES
Body Style : 2-DOOR Power Train : GAS
Descriptive Information : Affected vehicles have been identified through production records.
Production Dates : JUL 06, 2023 – MAR 21, 2024 VIN Range 1 : Begin : VIN Range 2 : Begin : VIN Range 3 : Begin : VIN Range 4 : Begin : VIN Range 5 : Begin : VIN Range 6 : Begin : VIN Range 7 : Begin : VIN Range 8 : Begin : VIN Range 9 : Begin : VIN Range 10 : Begin : VIN Range 11 : Begin : VIN Range 12 : Begin : VIN Range 13 : Begin : VIN Range 14 : Begin : VIN Range 15 : Begin : VIN Range 16 : Begin : VIN Range 17 : Begin : VIN Range 18 : Begin : VIN Range 19 : Begin : VIN Range 20 : Begin : VIN Range 21 : Begin : VIN Range 22 : Begin : VIN Range 23 : Begin : VIN Range 24 : Begin : VIN Range 25 : Begin : WP0AA2A81RK255226 End : WP0AA2A88PK260257 WP0AA2A81RK255226 End : WP0AA2A88PK260257 WP0AB2A83RK264118 End : WP0AB2A84RK264130 WP0AD2A80RK269464 End : WP0AD2A82RK269286 WP0AE2A81RK274198 End : WP0AE2A81RK274198 WP0AA2A81RK255226 End : WP0AA2A88PK260257 WP0AB2A83RK264118 End : WP0AB2A84RK264130 WP0AD2A80RK269464 End : WP0AD2A82RK269286 WP0AE2A81RK274198 End : WP0AE2A81RK274198 WP0CA2A84RK205249 End : WP0CA2A8XRK205224 WP0CB2A82RK223150 End : WP0CB2A83RK223237 WP0AA2A81RK255226 End : WP0AA2A88PK260257 WP0AB2A83RK264118 End : WP0AB2A84RK264130 WP0AD2A80RK269464 End : WP0AD2A82RK269286 WP0AE2A81RK274198 End : WP0AE2A81RK274198 WP0CA2A84RK205249 End : WP0CA2A8XRK205224 WP0CB2A82RK223150 End : WP0CB2A83RK223237 WP0CD2A80RK228163 End : WP0CD2A84RK228313 WP0AA2A81RK255226 End : WP0AA2A88PK260257 WP0AB2A83RK264118 End : WP0AB2A84RK264130 WP0AD2A80RK269464 End : WP0AD2A82RK269286 WP0AE2A81RK274198 End : WP0AE2A81RK274198 WP0CA2A84RK205249 End : WP0CA2A8XRK205224 WP0CB2A82RK223150 End : WP0CB2A83RK223237 WP0CD2A80RK228163 End : WP0CD2A84RK228313 ✔ Not sequential
✔ Not sequential Not sequential Not sequential Not sequential
✔ Not sequential Not sequential Not sequential Not sequential Not sequential Not sequential
✔ Not sequential Not sequential Not sequential Not sequential Not sequential Not sequential Not sequential
✔ Not sequential Not sequential Not sequential Not sequential Not sequential Not sequential Not sequential Description of Defect :
Description of the Defect : On the affected vehicles, the transmission may not lock in the Park (P) position when the shift lever is placed in (P).
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the transmission does not lock in the park position (P) as designed, it could increase the risk of a roll away incident after the vehicle is placed in (P) if the parking brake is not applied. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-343 Page 3 Description of the Cause : There is a possibility that the safety clip on the shift cable may not have been fitted correctly during off-line re-work process at the factory. The cable sheath may have been damaged during the re-work process Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Cable
Component Description : shift cable in double clutch transmission (PDK) Component Part Number : 982713266B Supplier Identification : Component Manufacturer
Name : Küster-automobilová technika s.r.o.
Address : Továrenska 1
Vlkanová Foreign States SK-976 31 Country : Slovakia Chronology :
End of April, 2024, Porsche was informed about two isolated cases outside the U.S. where the subject vehicles rolled away despite being placed in the park position (P). Both accidents only resulted in bodywork damage and no injuries. The analysis of both cases revealed two possible causes in the production process of a limited number of potentially affected vehicles. More specifically, the subject vehicles had off-line rework performed that was outside of normal assembly. Porsche determined this resulted in the potential for damage and/or incorrect assembly of the subject cable and clip. On May 8th, 2024, Porsche determined a safety defect and decided to recall the identified vehicles out of abundance of caution. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-343
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Replacing the shift cable. The owner’s letter will advise that Porsche offers
a reimbursement for pre-notification remedies in accordance with 49 CFR
§573.13. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The new cable will be undamaged and will have the safety clip correctly installed.
A pull test on the locking shift cable will be performed, along with visually checking for damage to the cable pull. Vehicles that have been reworked will go through a check on a roller to ensure that the Park function works. Recall Schedule :
Description of Recall Schedule : Customers will be notified within 60 days of filing of this report.
Planned Dealer Notification Date : JUN 05, 2024 – JUN 05, 2024
Planned Owner Notification Date : JUN 12, 2024 – JUN 12, 2024
* NR – Not Reported
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